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January 2024 by roz bayer
You have to hire people who can read numbers. You delivered the wrong numbers at Sherman Grove Mobile Home Park all the time. We have 80 homes here. Different numbers from 1-80. Read them.
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December 2023 by Karla Bartholomew
This P.O. has been closed for several afternoons with a sign posted be back at 2:30 , sorry for the inconvenience. I have for the most part had friendly knowledgable service here for the past 10 years mailing thousands of packages.
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November 2023 by E Markus
The worst post office ever. There is one customer rep. that looks like Arnold Schwarzenegger, meaning like a buff woman. she is very and super rude. she should be fired. i will send a letter to the post master general. we will wait and see what happens. this is not a place for rude and impolite customer reps.
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August 2023 by J C
I don’t know why the lady that works in the morning is so rude. It’s like she doesn’t want to be there. She speaks to everyone with an attitude. I would literally move out of this area just to avoid her. If you can’t be nice or at least respectful, don’t work a service desk job.
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June 2023 by Flor Leon
Definitely bad service! The lady in the front desk didn’t took the time and effort to look for my package, she just told me it’s not here and that’s all. She didn’t even look at my tracking number or ask me my name.
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June 2023 by SittingPretty B.
This stupid place just closes whenever it feels like it. Who cares if you have left your job early in order to pick up a signature-required delivery. Place was supposed to close at 5pm, but instead, they were closed at 4:28 pm. So frustrating!!!
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April 2023 by Alen shahnazari
I love this post office so close to my house and the staff are very nice , me and my wife drop our business packages here everyday. We do really appreciate their hard work.? Thank you.
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April 2023 by Craig Lamothe
Don the Supervisor and Consulea front clerk went beyond the call of duty for me after new employee sent package to wrong address, Don tracked it down and had other post office ship to correct address very good 5 star service
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March 2023 by Victor A.
What a poor customer service from this Post Office and from Guillermina Angulo. I will avoid this place in the future.
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December 2022 by Logan A
This unfortunately is my local post office. To start with the positive, they are very quick and efficient....when they have enough staff, which lately has been very rare. I agree with others that the staff isn't the most polite, but it's a post office not a restaurant. I just wish our state would focus and fix issues affecting main infrastructure like our postal service. Buy stamps!
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December 2022 by terosol
Every time I come here they always give me a big deal about a package I want to ship out or make me pay more then what it's worth to ship.I paid for a QR code provided by eBay to get the printing label to be made at the post office, I go there with the QR code and package and just as I'm explaining nicely about my package with the QR code I am told it's too small and show the QR code and the postal worker doesn't seem to understand what the QR code is. I measured the package it is not too small and I paid in advance for postage. Instead Im told it's too small and "who" provided the QR code. I understand everyone is busy and you may be tired of dealing with people... But this package should've been shipped. Now I have to go to another post office that will give me solutions rather than just short response.I will not be coming back here.
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October 2022 by Janet J.
They are usually quick and competent with my needs. This time I had an issue with the package I was Trying to mail but the address came up as invalid. The clerk was very patient with me while I tried to get the right address
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July 2022 by arabella j.
Consuelo is very unpleasant..bad attitude seems to be a consistent thing for this post office..nowhere else would this unpleasantness be ok... Why are they all so nasty??!!!! They should NOT be in the service industry.
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May 2022 by S J
Had a package dropped off here over a month ago that never even left the post office. I have called multiple times but they were just rude and refused to help. The first and only tracking update on my package in over a month is “usps in possession of item, Sunland, CA.” I have a pretty strong feeling that they stole my package which is why they are refusing to help or even respond. I also filed a missing mail report about 3 weeks ago but still have not gotten a single email or response regarding it.
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May 2022 by James Gonzalez
They are terrible answering the phone, it rings and rings and rings for a long time and then they hang-up on you. Very bad and an polite.
