I've called the pharmacy non-stop for two days to see if a prescription is ready, or if they've even received the request. The phone just rings, then loops back to their IVR after it remains unanswered.
I'm not sure what the employees in the pharmacy are doing, but pick up your phone.
June 2024
Even when they are not too busy, still take them too long to provide assistance.
April 2024
They do a real professional job, at the front register, and at the pharmacy. I noticed that my kindness goes a long way and it brings their tone and beingness (presence) up quite a bit. Then they are more likely to pass it on.
