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“My mom had put a stamp which was worth twice the rate of a regular stamp and was sad when he made me pay for another stamp..I thought is was a regular stamp but it wasn't so I didn't notice and he should have! I paid him more money to send my mom's mail and he should have looked at the stamps value and not charged me. He also asked me to return a letter that was put in my mailbox addressed to a different address completely and a different name to my Post Office..I told him the mail man had delivered twice to my house! I said send it to the correct house I don't want to drive to another PO. He finally agreed to take it. Why should it be my problem. I had put it in the outgoing mail after getting it in my mailbox with the flag up and my stupid mailman just didn't even look at it and put on my mailbox again!!! Didn't even look to see the address was a different street, number, and name!!! So why ask me to any more than leave it at ANY post office? So d**** Not my problem. It was someone else's gas company bill. Sheesh!!!”
8 AM - 6:30 PM
7035 Laurel Canyon Blvd # 16812, North Hollywood
Post Offices
“Outstanding professional and courteous service. Attention to detail, making sure each step is done properly with care. I highly recommend using Standing Ovation.”
“Tuan has helped me out so many times, but today went above and beyond as he helped make a box that custom-fit what I was trying to deliver, even after it was past closing! Always trying to help people out, always a wonderful attitude- truly an exemplary employee!”
“I moved over this post office from my previous location. The service here runs as need be efficient and down to business. I have heard people be nosey about a previous employee who was in terrible health. Dumbasses like this Rob want to know things that obviously standing in line behind them can not be discussed by another employee. I own a business and you can not give out any personal details period. Get a grip and find a hobby. You take up my time in line with your frivolous complaints. Signed boohoo”
“I had a package accidentically delivered to the wrong P.O. Box. Victor, the Supervisor at this branch went above and beyond to help make sure my package was recovered safely. Victor was in contact with me while the package was missing and made sure everything was done to recover the parcel and keep me informed. This package was irreplaceable and Victor made sure it was recovered. Thank you very much Victor and this USPS branch !”
“Parking is AWFUL! However, the customer service team is always helpful and friendly which I have never experienced in any other post office. Like the one in Verdugo Road where the attendants are incredibly rude.”
“This is my go-to post office because the staff are friendly and helpful and typically when I go (early morning) the wait time is totally reasonable. Parkings not ideal but there are usually a few spots on the street open if you can't wait a few mins for a spot to open up in the lot.”
“Came here bcz it was one of the few P.O.s open on a Saturday. The sweet & professional employee working the counter, Brandy, was the BEST. So repectful, zero attitude, and hard working.”
“Marisa Zavala helped us today. She's super happy. Upbeat. Very welcoming. Super sweet. Love love love her service. She should get a raise. She had great attitude. Thank you for your amazing service. Best person I've encountered at usps.”
10AM - 5:30PM
607 Foothill Blvd, La Cañada Flintridge
Post Offices
“Initially I posted one star....but an amazing staff member still on the premises at almost 9PM came to the lobby and fixed the self serve machine so I could get a package out. I was writing the review before I saw him. I was initially frustrated because the lobby was locked on the weekend without website notice. I went back Monday and processed almost $10 in postage for a package...no postage issued....tried again....same thing. Someone did not load postage labels in machine properly. Looks like from the jammed labels there were several before me that walked away without their postage, too. I hope to get the second label refunded. I appreciate the employee that went the extra mile!”
10AM - 5:30PM
11304 Chandler Blvd, North Hollywood
Post Offices
“I don't understand the low rating, I've been here twice in the past month and my experience has been really nice. Jose has taken care of my packages both times and he was so helpful and polite; I didn't know how to send a package and he was really patient explaining what I had to do. The office is clean, there's plenty of parking (street & paid lot right next to the building) and staff is friendly.”
10AM - 12:30PM 1:30 - 3PM
6418 Bellingham Ave, North Hollywood
Post Offices
“Queeny is the best. This post office is great. Things move quickly, always happy to help. Parking is a bit difficult sometimes, but it's a huge lot and its free.”
“It’s 5 stars based on it is a post office. It gets the job done, no more no less. The line is usually manageable to short. The staff is helpful. Street parking is usually available to stop in. Happy to have a local branch nearby.”
“God bless American ??.. I really like coming to this location the people here are very helpful specially if It’s your first time sending something out . If you ask they will assist you from me experience all my questions got answered and they even helped me with a next day delivery option .. I was delighted by how they went the extra mile to aid me thank you guys keep the good work going... stay ? happy”
10AM - 5:30PM
3950 Laurel Canyon Blvd, Studio City
Post Offices
“The line moved quickly and the woman who helped me (she had a very distinctive voice!) was extremely kind and helpful!10/10 post office experience (but beware of parking lot anger issues)”
“⭐️⭐️⭐️⭐️⭐️Very nice staff. Erik and Toya were very nice and helpful. Very spacious place. I am glad that I finally found a substitute USPS that is not as crowded due to faster service and spacious with a Big parking lot.”
10AM - 5PM
12450 Magnolia Blvd, Valley Village
Post Offices
“I see bad reviews on this location but honestly it has been the best post office that I have found! I normally drop 60+ items per week and NONE of my packages have been stolen, I used to go to the Van Nuys one and like 8 packages got lost and I had to refund my clients , they’re so nice , there’s a Latina girl helping in the front that she’s always so nice to me , and even the one that scans the packages in the back a told guy he’s also so nice , I really trust them a lot , and I see a lot of people dropping items here and I’m pretty sure they trust this place too , they always have a lot of drop offs”
“I like this post office, everyone is kind and helpful. It gets very busy at peak hours with sometimes only person at the counter, try to go in the middle of the day”
“My family and I visited this passport office on Monday 12th February, 2024. We arrived around 9.40 am. We were the 4th person in line. The first person had a passport appointment for 10.45 am. The other two were not passport stuff. I am a person who likes to ask questions which are relevant, each person I spoke with behind the counter were friendly. The renewal passport was for our lil one. I had filled out all the forms. Hubby had also made a Passport appointment online and paid for photo services as well, however as we had the time we decided to try the walk in. Walks ins was from 10 am - 11 am Mondays to Wednesdays, so we were early. Luis who attended to us was polite, helpful and very knowledgeable. I had made one error. I filled it over while he took out the pic of our lil one as Hubby went with him. The process was quick. For renewals, for minors, both parents must be present and have form of ID's. If for some reason a parent cannot accompany, you need to check out on the website or ask the office. Your Child original Birth Certificate is required, I tend to keep copies, so make a copy and also your child expired Passport. It has the option to expedite it. Your child documents will be returned to your address. Money order can be done right there as well which we did. I will definitely visit again, as we received great customer service.”
“I highly recommend this business they are extremely friendly the prices are right and my packages always arrive safe and on time. I also have a mailbox here and the mail delivery service is excellent. If I ever get a package from UPS or FedEx I'll always have a note in my box letting me know to come to the front desk and pick up my package there service is extremely efficient I highly recommend using this business in supporting our community.”
10AM - 5:30PM
3300 Foothill Blvd, La Crescenta-Montrose
Post Offices
“Most post offices have an open door policy. You can use the self-help kiosk to mail packages or purchase stamps after hours. I go there in the wee hours to avoid any lines. It's very convenient!”
“Can't ever reach them when I call. Tried many times to no avail.Websites and web are not to big of a help to reasoning of me trying to get in contact.Trying not to take time off nor waste the gas to drive out there to ask them in person but I just may have to.Otherwise it isn't to bad a post office. Usually fairly fast line. Not the most high spirit and energetic of workers, and seems they are in no rush to get the people in and out, but they do process us alll, and they are fairly nice and polite”
“Ive been to tons of US Post office locations and ive had the horrible experience like we all have. But i came here, and the manager was super nice and was very helpful in locating my package. I was a bit shocked that US postal staff was kind and respectful and seeking to assist the customer. I told the manager that this is the best postal office ive been to and he acknowledged that we try to help and do our best! i wish all US postal offices were like this one. To me this is the Gold Standard of what a post office should be. Thank you Glendale USPS!”
“I used to love being able to come here at ANY hour to use the self-service kiosk and mail out packages…now they lock the doors at 8PM. That was really irritating tonight needing to get something important out after I got off work. ? That’s the reason for 4 stars instead of 5.”
“5 stars for Kesh. She is always so nice and helpful.. Also, the other woman with the glasses (I didn't catch her name). They're always so kind and helpful. I really enjoy this location above the rest. The others seem to have a more miserable atmosphere when you walk in. Lol”
“Employee name Paul helped me in extra services. He went above and under for me. I was greatly satisfied. Great working people here. Good job and stop trying to bite that girl ;)”
“On July 24, 2023, I had an appointment at the USPS passport division, 313 E. Broadway, Glendale, California, and I did the following and my passport processing went smooth.1. I showed up 30 minutes early 2 day before my appt. I went to the post office to look around for signage for any information in regards to applying for the application and took pictures of all the information and instructions posted and picked up 2 copies of the applications. I went home and reviewed that information, if you don’t have time and can’t go send someone take pictures for you and pick up the application.2. Then I download the application, but made sure in the right hand corner of the application the expiration date had not passed. Use an updated application.3. I typed up and filled out the application, and attached my required documents, (marriage certificate, passport- which wasn’t expired, I just needed to change my name on my passport and my passport card. )4. At my appointment, I told the service lady Shereise, that I was there to have her review my application, so that I can submit it for a name change she checked it told me that I had everything, correct.5. I wanted my application for passport an card expedited, to do so you have to pay $220 + $19.53 for expediting and you will also need to write “EXPEDITE” on the outside of your envelope, as stated in the instructions. So I wrote it on my envelope that my documents were in as well on the outside of my priority, mail express envelope all over several times.6. I got to the post office five minutes before it opened and I met Chi, the clerk at the window. She was awesome. She was thorough. She even looked to make sure I had everything I needed for my envelope according to the fees that I was paying, walk me through the process took all of 5 to 10 minutes the extra minutes because I have write the following on the money: U.S. Department of State, my name, and my birthdate. I gave everything back to Chi and she checked it. $2.00 fee7. Expedite you application Priority Mail Express Send to National Passport Processing Center. PO Box 90955, Philadelphia PA 19190-0955 .$28.75 FeeI will keep you posted on the timing of receiving my passport and card. I hope this information helps made an appointment and showed up 30 minutes early. I did the following and my passport processing went smooth.Today, I wanted to give an update on my passport and I received my passport in the mail by priority mail express on September 2nd showing ship date of August 29, 2023. I think my four week expectation has been exceptionally good. Good luck to everyone else on their passport journey.”
“I can't say enough good things about my experience at this Post Office. From the moment I walked in, I was greeted with a warm smile and a willingness to help. The employees here are knowledgeable, and patient, and take the time to ensure that every customer's needs are met. It's refreshing to see a Post Office that truly values customer service.”
“No parking spaces here, so I just walk to this particular post office. The last two times I went in, there was a young lady behind the counter that was super chill and professional. Processed things quickly and accurately. I normally wouldn't take my time to leave a review, but since the reviews are so bad here, I just wanted to give some credit where it's due. Hopefully things turn around and ppl start to appreciate this place.”
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“For a service that is underpaid and undervalued they always get their job done. The staff at the post office in tujunga is excellent. Usually there is only one person at the desk again due to being underfunded. So usually you have to wait in line for a little bit. But service is thorough and the package gets delivered. God bless the USPS”