-
April 2024 by Stephanie S.
I would love to leave a good review, but unfortunately I've had so many issues at this store. I come here all the time. My cat has kidney disease and they have a plethora of options for her so we love the store itself. Normally they're very kind here when it comes to when I purchase in store. I don't have the PetSmart vet card because they treated my animals so poorly I go to a private practice location now (and found out my cat is sick). Typically the person at the register is kind enough to understand and pushes it through (because I've been buying at this location for over a year now consistently). The manager working the floor today is awful. AWFUL. She told me I'd have to wait 7 days for approval when I get my cats food here ALL the time. I travel a lot so sometimes I don't get time to go to the store or order in time so I had to run in today. But the manager was soooooooooooo rude. My purchase was at 6:20pm on 4/10. The worst, will be going to a different PetSmart moving forward after today.
-
April 2024 by Cherrie S.
Made an appointment yesterday and was easily accommodating to get me an appointment the next day to care for my kittens knives of nails. Michelle went above and beyond today. My newly adopted kitten needed some nail care. She also made some great recommendations for a new kitten owner such as myself.. very quick service and my kitten seemed to have enjoyed the process. Will return!
-
February 2024 by Peggy D.
Hi. Took my doggie Zara there for the first time for grooming and they are all so nice and I could tell they took really good care of my baby. Fernando was her bather/groomer and he really appreciated how special she is.
-
February 2024 by Mr Bill
Very friendly helpful staff clean store
-
February 2024 by Crystal Lightner
I really enjoy my adventure into this Petsmart. Very clean had some wonderful deals that I couldn't resist. The employees were very friendly and I will definitely visit them again and in the near future.
-
February 2024 by Nick D.
Let's start by saying this has been our go to pet store for 8 years now. We started off with buying a fish tank and fish for a few years when my oldest was about 2 years old. Then we got a 60 pound golden doodle and suddenly our little one was out of the fish stage. I'm at this place twice a month buying dog food and dog treats and I've never been treated bad. Today we walked in with my ten year old to buy a small gold fish for my 2 year old who's been sick for the last 2 weeks. We were hoping this would put a little smile on his face. We set up a 2 gallon glass bowl we had purchased on Amazon. The bowl was filled up with water from our reverse osmoses water system 2 days ago. We stopped by and picked up the rocks, 1 decretive toy and food. The girl walks over asks us how big the tank is, then says is your tank seasoned? I said no we have to buy the additive. She hands the additive to me and says I can't sell you a gold fish, I will only sell you a feeding fish? I asked why? She replied, because of the size of your tank? I asked her to give my son and I a minute and we would let her know what we wanted. My son pointed out both the gold fish tank and the feeder fish tank said fish requires 20 gallons. We asked for help on getting the gold fish. She said I'm not selling you those you can only buy the feeders. I asked for the manager and he reiterated the same BS but in a nicer tone. At this point I'm really upset but trying to keep my calm. I said we have a kid who's not doing so well at home and we are going to buy that gold fish. He said sure I'll sell you one. I mean WTF is up with these people, treat your customers with a little bit of respect. Instead of mouthing off at customers, maybe grab a net and remove all the dead fish from your tanks that are eating each other.
-
January 2024 by A LeShay
.The "Manager" Javier was completely useless, uninformed, rude, and abrupt. Thankfully, a staff member named Maddie came to assist me.
-
January 2024 by Shidrokh E.
We Love Zovi with the Petsmart grooming services! I took my 7 month old puppy there! He was scared and a bit reactive but Zovi was the best and did an amazing job! So loving and caring! Thank you Zovi so much for creating such a safe environment and positive experience for Happy! We love you!
-
December 2023 by Dawn Jenkins
This is a very clean and friendly store with good prices and a huge variety of pet foods, gear, cute sweaters, and loveable critters like budgies, other birds, hamsters, guinea pigs, etc.. Also, they sometimes have beautiful cats for adoption, if you are open to enlarging you heart and family. ????
-
December 2023 by Jason A.
Took our cat in today and such amazing staff Very kind and compassionate with our cat
-
November 2023 by Lance H.
I've given them 5 stars as they've been taking excellent care of my dog for awhile doing a great job.My Dog has some skin problems and they've been very helpful and they're very kind to my dog!
-
November 2023 by Anna S.
I stop by this location for everything! Shop, clinic and grooming. Today my Rocky was groomed by Marcos. Which is whom helped him the first time and I was extremely satisfied. My rocky always likes to lie down in the dirt so he gets dirty quickly. Marcos is amazing! He leaves him very clean and desheds him well. Thank you Marcos!
-
November 2023 by Steve Winfield
A little expensive but what isn't in LA?Staff is excellent and condition of products is good. Their vet is amazing. went above and beyond for us.
-
November 2023 by daniel rod
I love this store ?
-
October 2023 by Mary Young
I take my boy here for his grooming. The staff is great! Fernando L bathed and brushed out my boy, he did a great job and got Hank back to me in record time!! Tha k you Fernando!!