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March 2024 by jeff draper
Been driving down From Big Bear Ca, for 13 years to get my taxes done By Cindy. That is a 100 mile ride. See you next year Cindy Thank You for a fast great Job,............
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March 2023 by Krystal Stevens
Cindy is awesome she will get you the best refund she can.
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February 2023 by Tyler L.
I am only giving this place 1 star only because they were able to help with 1 item when it came to my taxes. I went in because I had some complications with 2021 tax returns, and I wanted to get it fixed. I go in there with my 2022 files and 2021 1040x forms and last years taxes. I was with Mr. Lee (Stay away from him) I specifically asked him "How much will everything costs" he begins to mumble some things about this that and the other I asked again "How much will it all cost so I will know whether to bring cash or just use my Credit Card" He perks up and tells me 295. I say great and I would have to come back the next day. The next day comes and my 2021 is all fixed up he tells me everything he did and i Sign then he brings out my 2022 and tries to make me sign without going over it with me. come to find out he is trying to charge an extra $259 on top of the $295 that we agreed upon. They have a classic Bait and Switch, at this location. I will be reporting to the BBB as well and if they have any Dignity they will contact and process my 2022 with the agreed upon price. NEVER SIGN without reading and seeing what they are charging.At the end of the day I paid for my 2021 tax return but not the 2022 due to the fact they tried to charge an extra amount without contacting me and letting me know the prices or how much anything extra would cost.
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February 2023 by Pj M.
I got the runaround and being told different things from inside of H&R Block and outside of H&R Block . Was not willing to work with me so I left will never go back to H&R Block ever again we're service ever .
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May 2022 by Nisha Srivastava
The Tax prep lady, Cindi Nila was extremely helpful and friendly. The process was easy and I was satisfied when I left. So thank you!
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April 2022 by Mike Guyot
Rosenell Bennett was very attentive and polite. Got me in and out in 1/2 hour!! Can't beat that!!
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April 2022 by Aliou Mamadou
I'm so disappointed. I paid for peace of mind and still my issue was not fixed.
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March 2022 by Sherri Gabel
Susan Gibbs has been doing our taxes for over 20 years and she is a wonderful person and very helpful.
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February 2022 by Michelle Siegeler
Very professional and very fast in returning the paperwork.
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June 2021 by Janos Szaktilla
Excellent, professional service, clear explanation of steps, calculations taken, fast processing, great outcome.
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April 2021 by John Rothwell
We like our experience with Susan Gibbs.
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April 2021 by Mary Davidson
Susan has done my taxes for years. Very professional and really nice.
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April 2021 by michelle schreiber
Great customer service and knowledgeable staff. Always a non-stressful appointment and I feel confident with the work that has been done.
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April 2021 by Fay Z
Susan was so patient and she prepared my taxes in a timely manner.
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April 2021 by Ernesto Quedas
Cinda Nila was very professional and looked after my best interest.