When the customer service line fail,go into ATT and talk to Ronald You handled my frustration and somewhat complicated situation with care and the right knowledge.Make my day!
December 2023
The young men Ronald he spoke English Chinese and Cantonese maybe more languages very friendly and very respectful and have very high professional skillsAlways no wait and fixed my issues very wellThis is very nice young men working in this place and high recommended for everyone
July 2023
I called in the customer care to set up payment arrangement. I was told that I will be all set but somehow my service still got shut down the due date. Came in the store the Manager Ronald helped me called the care and restored my service! So efficient and helpful :)