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April 2024 by Sandra Flores
I don’t usually leave reviews on anything whether it was a good or bad experience. However, my experience with this company is worth sharing. Mark is the employee who “helped” my family and I and it was a horrific experience. He overcharged us for a service that was not needed. We had 2 infants in the car so we paid to avoid any further issues. We are not from the area and he took advantage of the fact we were far from home. This company is overpriced, sneaky, and not worth calling. EVER.
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April 2024 by Dora Espinoza
Five star BEN must not have dealt with employee MARK because MARK is ANYTHING but honest. He charged over 3,000 for a service he DIDN’T PROVIDE!!! Untrustworthy! unreliable! Dishonest! This was the worst road side assistance experience…MARK needs Jesus in his life.
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April 2024 by Alliana Espinoza
If i could give this place 0 stars I would, they charged me way too much for services I didnt even need. SCAMMERS!!!!
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March 2024 by rigo espinoza
Worst experience I was charged 3,300$ for this tow truck that I didn’t even need but yet I was still charged because they showed at Emeral Bay
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March 2024 by Harjas Hans
Waited all day (6+hours) for a service that was supposed to arrive in 60-90 mins even though I was broken down right in town, overall I would steer clear of them if you can try and go to Reno and find a place, the damage for 2 tire patches was $750USD :(
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February 2024 by All Good
This place is scammers. Should be reported. Be aware. Do not trust them. They overcharge customers and lying about timing. They will reap you off. There are few more places in aria. Be safe out there and avoid those scammers.
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February 2024 by Ramandeep Singh
Guys! If your service guy is john then you are in good hands.#appreciate his work and kindness
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February 2024 by Ben M
Have used this company a few times and they are very dependable. John really took care of a messy situation in crystal bay on Lakeview. Thank you much! I would definitely recommend using this tow company any day. They are honest and the best in the industry!
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August 2023 by Anna Westmoreland
Had a blow out trailer tire and mike came out after midnight to change it for us, however he had only been working for this company for 3 days and did not seem very confident in his abilities. The way our trailer was bounced around on the side of the road not only made us nervous but also caused some issues inside the trailer along the seems of the back wall and jarred our fridge loose of the spot where is should be. Prices are extremely high for simple tire replacement. All in all if you are able to find a different company to come out I would not recommend this company unless you have no other choice.Service: Tire change
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August 2023 by Midatlantic Transport
BEWARE!!! This place is a ripoff. Driver called to get a quote on road service, was quoted $550 which seemed a bit much, so he limped to their shop, got the tire replaced with his own spare. At the end they told him the total is $550 and it has to be in cash. They wouldn’t let him leave until the full amount is paid. If you come for service be ready to call the cops when they’re done.
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May 2023 by Janet Ross
A woman alone; right before Christmas, not only did they steal my car, caused me to lose my job at North Star. But had the nerve to steal my plates, my bike, all of my belongings inside after I paid for car rental to go and get my things. Charged $700 to tow 5 miles $100 a day while weather not allowing me to pick it up. Refused to take a credit card over the phone. I just thank God I wasn’t like many so many people on the east coast who passed away in this snow storm. These guys are heartless crooks for sure!!! THEY OFFERED TO SELL it back to me for $4000, but said I would have to PAY NOW and come back in a couple of days to get it outside the fence (Take another day off work at my new job, rent a car again AND pay more than it bluebooks for?!?!?)
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April 2023 by Isaac Luna
Do not use these guys at all. called in for a tire change in which they charged me 879 just for a tire. on top of that call out fee and labor which totaled out to 1300 dollars which anyone in the trucking business knows thats a steep price. had no choice since all other spots were about a 4 hr+ wait. To top it off they wanted the money paid upfront BEFORE they did any work on the truck. paid it and they took longer than 2 hours because mechanic brought the wrong jack. turns out the mechanics mistake came at a price and wanted to charge me an extra $350 because "it took longer than expected" threatened me to call the police because i chose not to pay the extra fee. told them to do so in which they didnt because they knew they were trying to scam the whole time.And for any truckers they charge $350 an hour. Dont know how they came up with that number. but just keep that in mind.Service: Tire change
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April 2023 by Meg H.
These guys helped me out when my 16 year old son was alone with a flat and no spare. Thanks to Scott for being available and super helpful!
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April 2023 by Jody Heyman
I had a flat tire in Palisades during a huge winter storm. Mike took a difficult situation and made it seamless for me. Te driver, dealing with bad road conditions, eventually made it to my destination and took the car in for a new tire. The driver was friendly and took great care with my car. Six days later, I ended up in a pothole and couldn’t get out. AAA would not assist and I once again called Mike. He was good-natured and said he was close by and would assist. Mike was at my car within 30 min and may have spent 45 min getting my car out of the pothole and would not take payment. It’s unusual these days to receive kindness and great service and through both instances, Mike could not have been more helpful.Service: Special vehicle towing
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March 2023 by Jody H.
I had a flat tire in Palisades during a huge winter storm. Mike took a difficult situation and made it seamless for me. The driver, dealing with bad road conditions, eventually made it to my destination and took the car in for a new tire. The driver was friendly and took great care with my car. Six days later, I ended up in a pothole and couldn't get out. AAA would not assist and I once again called Mike. He was good natured and said he was close by and would assist. Mike was at my car within 30 min and may have spent 45 min getting my car out of the ditch and would not take payment. It's unusual these days to receive kindness and great service and through both instances, Mike could not have been more helpful.
