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April 2023 by Ci Zhang
Steph is nice and very very helpful!!!!
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March 2023 by Jesse Chan
Steph T was great! Checked my bindings and ladders and gave me advice about some other damage on the board. Really helped put my mind at ease
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February 2022 by Peter W.
David helped me twice fixing a broken binding from a lost screw. So grateful- saved a day of riding.
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March 2020 by Gustavo F.
Broke a binding strap on my snowboard and the team had me out in less than 10 minutes back on the mountain! I greatly appreciated the quick assistance and maximizing my day!
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February 2020 by Lucas A.
Great customer service, If you want all the latest and best gear they got it. I had an issue with my board and the staff was super helpful and very fast I was in and out in less than 10 mins.
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January 2020 by Jackie L.
I lost my buckle first run of the day. But the guy Geoffrey is really helpful. Took me less than 5min to fix everything.
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January 2020 by Andrew Z.
Good people, providing AWESOME support. Mike and team did a stellar job helping me choose a new pair of boots. Thanks guys!
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January 2020 by Joe N.
Super helpful employees. Immediately when walking in I got major compliments on my Birkenstock's. Knew I was in the right place. Mike J was SUPER helpful in finding the right board for my friend. Also, since they're next to the theater it smells like popcorn so it's a real life butter box
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January 2020 by Kelsey L.
I've been in the market for a new board this season, and done a few demos. I stopped into Butterbox after finishing on the slopes and Mike J immediately stepped in to explain my options and show me the difference between board shapes, and how they perform differently on various terrains. Can't wait to pull the trigger on a new board tomorrow!
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January 2020 by Jef B.
Mike J was awesome. My Boas blew up and he was able to fix them on the spot during a pretty busy day. Saved me from having to go into town and lose a day on mountain.
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January 2020 by Chad L.
This is the best store in Tahoe with the best staff. I was helped by Geoff and Keythane and my service could not have been better. It is very obvious that the staff here is very passionate about snowboarding and they will do everything they can to help.
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January 2020 by Kathy K.
This is the best store in Northstar Village. Stylish and affordable board/ski clothes and super helpful staff. All my jackets come from here and I never see another person with the same one.
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December 2019 by G S.
I asked them for Helmet rental for my son and got the price, I said I will come back with my son to get the right one. When I go back with my son, they say no we don't have the one for kids. On top of waisting our time they are rude and arrogant.
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April 2019 by Romy Ilano
The snowboard shop has died in most of California and only the shops at the resorts are left that stock meaningful deal. You can get decent gear at sports basement etc but they focus a lot
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April 2019 by Ronald L.
My Salomon snowboard boot BOA cable broke and I I would have to rent one, and I don't like to wear other people shoes, lol. I went to Butterbox and Mike was going to see what he can do to fix it and told me to come back in half hour. Mike fixed it and I was able to enjoy a full day of riding at Northstar. Thanks for your great service Butterbox and Mike!
