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August 2022 by Phillip Cresswell Usera
Sean was extremely rude and cussed at me for just inquiring about options. Total A**hole.
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July 2022 by Taylor Turner
Shaun was absolutely the best to work with. He gave us a free sled upgrade abd provided everything for us to tow some sleds up the mountain for a private excursion. I can only imagine the type of people he deals with normally. If you can’t back up a trailer or have experience riding this won’t be what you’re looking for.
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August 2021 by Divino Soares
If I could rate this company 0 ,I would do it !
worst guy to deal with ever Swans,He was threatening my son and His grandmother,He never rented any snowmobile to then and charged their card 1050 for cancelation fee, but our card didn't go thru for the security deposit witch was 3500,Im LAPD officer and He's name is in a wait list for him to go arrested. Don't recommend never renting anything from this company or this aggressive man,If you do rent anything and have a bad experience, call 911 and make your report to help this situation.
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June 2021 by John Jiang
I was going to rent the ATV for the Weekend, but after I read the reviews and feed backs from the owner, I'll stay away from this company. I'll not take any chances evan if only 50% of the negative reviews are true.
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June 2021 by Henry Stevens
Was going to spend 4000$ including deposit on a SxS rental but the owner cursed me out for switching from a dirt bike rental to the SxS over 24 hours beforehand. RUDE PEOPLE, TERRIBLE BUSINESS!!
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May 2021 by Anthony Mainiero
Had a great adventure with my girlfriend renting a tandem snowmobile with through this business. Owner was knowledgeable of local trails, helping us to find snow in the midst of the April melt. Plenty of safety gear provided, showing the owner’s care for our well-being. Excellence points for the beautiful dog, and wide selection of other vehicles for summer!
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May 2021 by Donovan Gannon
They have awesome equipment and plenty of safety gear. The owner is very knowledgeable and knows all the local trails. I’ll be back soon.
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April 2021 by Karen Thomas
Both Shawn and Rachel were professional in setting us up for rentals of their 'Extreme' snowmobiles. This type of equipment is exhilarating! BRAAPP!! BRAAPP!! Shawn was very thorough with instructions and going over the safety and risk factors. This was so much fun. Thanks Shawn and Rachel! We'll be back!
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April 2021 by Tammie Hagen
I liked Shawn on the first phone call. I respected that he made sure I understood the type of machine I was renting. I told him I grew up on snowmobiles in Minnesota. I then earned the nickname 'Ditch banger', proudly, lol. Then, the morning of the ride Shawn went over all the safety measures, rules of the trail and good once over of the snowmobiles. He had all the safety gear we could use right there. He also told us of a couple places we could ride them. We had an EPIC time!!! The machines were in good working condition too. The gauges lied tho, I know I was doing 80 mph not 61. Lol No breakdowns! This older gal went out and RIPPED it up! One of the best times I've ever had! I look forward to another great outdoor adventure in Truckee! Shawn, thanks for it all! You made this older gal pretty damn happy!!! It was definitely Rad! I'll get someone to help me get pics on here as soon as we get them put together. Wow, just EPIC!
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March 2021 by Robert Dees
Ok, if you are wanting a cool snow experience from a wild couple you have to rent from Rachael and Shawn! These two are great people that are entertaining and funny.We rented two Razors with snow tracks and they took great care of us and explained everything. Shawn sent us to Mount Watson and the view at the top of Lake Tahoe was amazing.We had a mechanical issue and he walked us through fixing it and even came out to the trail to help us!Highly recommend these guys if you want a fun and exciting trip!
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January 2021 by Jason Reyes
I’ve been renting snowmobiles from Shawn for almost 5 years now and he’s an honest straight shooter. Past 4 years have been great, sleds always ran perfect. Today we had 2 of the 4 sleds had performance issues while we were on the trails. We came back, told Shawn and he gave us back $1,000 for the trouble we had. The guy literally gave us half our money back without hesitation, I didn’t even have to ask him for money back, he just came out and gave it back to us. Stand up guy and stand up business. If you’re looking for an epic time, rent some sleds from this company and shred up Jackson Meadows!
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November 2020 by Nicole Ross
A few months ago I wanted to ride a smaller and lighter bike then the one I have. He had several different options, with some discussion we came to conclude that the kx100 would be best to try out. I can say the whole time I was smiling out in prosser. He’s got a “colorful way” of explaining things, but I feel like that’s because most people do not realize the risk that they are putting into riding these machines. I did break the fork rock guard, which understanding their liability waivers and rental agreements I did end up paying for. Completely fair, and had such an epic time. Will be renting from Adrenaline Connection again!
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November 2020 by Jeff Little
Im interested in renting snow mobiles and every other review I read about Shawn makes it very clear he overcharges for repair when clients claim they didn’t do damage. His responses. Are terrible to people. I haven’t seen 1 yet where he admits any fault only blames his customers.
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August 2020 by Alex Tyrlia
At the beginning the owner very emotionally talked about how to ride. After a week after we returned the motorcycles, he withdrew another $ 1,700 from credit card on the pretext that the snowmobiles were in an accident, but it's not. I was tried to figure this out over the phone, but not successfully, so he shouted inappropriate words on the phone. I opened a case against him. I advise you to refrain from dealing with him, as it is clear that a person is a fraudster.
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August 2020 by Veranika Kniha
Be careful!!!
Shawn is very aggressive man. We rented snowmobiles for a good pastime, we arrived in a good mood, but the mood immediately worsened after meeting with Shawn. When he was instructing, he only yelled at us instead of calmly explaining all the nuances. Whatever, we went on our trip on snowmobiles, and successfully, without incident, returned back where Shawn met us. Shawn checked the snowmobiles, and he said that everything was fine. But a few months later it was not all as "fine" as he said. A couple of months later, he charged money, and explained that we returned snowmobiles, they were broken. It's lie!!!!!
Shawn is the con!
