Wheel & Rim Repairs in Tracy, CA

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4 locations found near Tracy

“2 individuals I want to shout out Jacob and Angel.

Jacob: Saw me getting frustrated with their new employee and recognized me bringing multiple of my cars to the American Tires Shop. He went out of his way and found out that the information his was providing wasn’t true. And the worst part is that the new employee smirked at me like I was the one in the wrong, in which it got me more pissed. Jacob took over, got the right information and took care of me. He also coach the young new employee to show some empathy instead of giving the expression of being a douche!

Angel: I can’t express how professional and also very good customer service Angel always provides when he works with me. Angel worked on my appointments multiple times but the most current one is that I got my tires not only approved for replacement because it was covered under warranty but Angel always made it a hassle free environment!

These 2 individuals are the reason why I keep returning to American tires. Great job fellas and I hope your boss acknowledges you guys great customer service!”

4.2 Good247 Reviews

“Went in for tires with no appointment. I was in and out. The guy was super friendly and kind. Turned the ac on for me while i waited for them to change my tires. I will be coming back when ever i need tires again”

4.2 Good101 Reviews

“"I recently visited this auto shop for an AC recharge but was informed that my car's AC compressor needed replacement. After the installation, I discovered that the AC wasn't cooling as it was supposed to when I picked up the car. They were more than happy to look into the issue right away but couldn't leave the car and had to come another time. The staff assured me that they would address the issue promptly and encouraged me to return for a reevaluation whenever convenient. A week later, upon reexamination, they identified a slow leak from the condenser and promptly replaced it. I appreciated their commitment to resolving the problem and their willingness to make things right. To top it off, they even offered a discount as a gesture of goodwill. The team at this auto shop impressed me with their genuine dedication to customer satisfaction and eagerness to assist. I am grateful for their honesty and exceptional service. Thanks for the help!"”

4.1 Good136 Reviews

“My tire center going forward! After two trips to the dealership 23 miles one way to look at my tire that had a slow leak I was told there was nothing wrong. Frustrated I stopped at my local Les Schwab tire center. In 20 minutes they found a nail, patched the tire and I was on my way. Service was quick, representative was professional and Les Schwab has gained a loyal customer. Thank you!”

3.9 Good181 Reviews

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