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March 2024 by Christina Christina
Patel, Blake and Maria were the best ever. Always helpful, kind and patient.
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March 2024 by Celina Puentes
I was way over charged for a printing paper and a bag which the time was already in a box. He said that I would have to pay for the copy. It’s crazy that I had to pay almost 20 dollars just to print out a paper and a bag in which item was already in a box of its own. It’s crazy how greedy people just to come up on people to make a profit. I have not experienced this at this location and the fact that I experience it today was horrible. People should not be charged for extra items it not acceptable
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March 2024 by lloyd park
Rude owners.
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January 2024 by Omar Sarwary
This is the worse UPS store I’ve ever came across EVER and honestly the worse store in general. The staff were all extremely rude, especially the owner! He ripped me off and told me lies to earn extra money! Please people don’t use their store. He puts out wrong info so you have to pay more. They do not handle packages with care at all.They are extremely rude and very unprofessional there. Please do not use this UPS store!!!!
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January 2024 by Fabs H
Rude owners. They still don’t tape your boxes like every other UPS store. I guess the review a month ago didn’t change anything. I also saw them give a lady a hard time about an Amazon return on her box saying it was not Amazon when it was clearly an Amazon (logo). If you want better customer service and a UPS store that will tape your box go to the one on W 11th St.
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January 2024 by Tammy Perilli
This is my go to location for shipping! Maria is always friendly and very helpful. The owner provided me with excellent customer service. I will definitely continue to come here!
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January 2024 by himanshu patel
Very friendly and informative Maria is great !
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December 2023 by Albrecht Koehler
Some UPS stores just tape your return packages, this one doesn’tEdit: yeah instead of telling me that you won’t offer approximately 2ft of packaging tape for my otherwise perfectly packaged amazon return, how about you ask me if I want to pay $1 more for that? I would absolutely be ok with it. That approach would actually pencil for you, you would make a profit. No, you’re telling me ‘you have to buy a tape roll, it’s store policy’. If you hide behind your store policies like a wall and don’t even consider that I’m human and a customer, will you’ll continue to receive bad reviews from people ?
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October 2023 by Nayeli Quintanilla
The service is garbage. I cannot believe they treat customers like this. They don’t say hi when they see you walk in. They immediately want you to leave and throw your packages on the floor even when they say “fragile” and literally almost want to push you out the door so you can leave and they can attend the next person. Everything about this place is bad and don’t recommend you coming to this location for a UPS.
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September 2023 by L L.
Not sure why this store has so little stars? Every time I have utilized their services it has been pleasant, quick, courteous, and helpful! I hope their rating gets higher because it is well deserved!
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June 2023 by Janize Quintana-Pedagat
Always so satisfied with their service, BEST UPS ive ever been to. Everytime i go there, all the staff are just so patient and polite. Very rare to come across!
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April 2023 by Michael Simmons
Always trying to up-sell you, won't allow you to use your own shipping materials etc. Here I am trying to recycle a good box to ship out " biodegradable" but they want me to use a plastic shipping envelope. I see your opinion on going "green".These franchises are a scam.I don't want to go into a store with a return label, to have to pay more out of pocket.Gladly take my order and have a UPS truck pick it up for free.
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March 2023 by Ajay Yvs
Great service here unlike other UPS locations. Not so crowded too.
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February 2023 by S P
Been to this location several times to post packages, grab a quick copy, and make Amazon returns.They’re often busy, but they’re organized, efficient, professional and polite.I’ve had great service, and when I’ve walked in prepared, even with a line, it’s never taken longer than 3 minutes to accomplish what I needed to do.It’s why I keep coming back.
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January 2023 by Katie A.
I almost didn't come to this store based on reviews. Just wanted to share I was in and out quickly as soon as they opened. The man working was friendly, super helpful and fast! Starting my Friday off right!