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April 2023 by Jocelyn Sato
Excellent customer service and the store was neat and the selections was great ?
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March 2023 by L3ona
Some of the stuff was cute not really my style though
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October 2022 by jen watson
Very helpful staff.
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September 2022 by Freda Hensley
Always a pleasure to shop at Torrid. Can be a bit pricey but they do have a great clearance section! Employees are very helpful!
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July 2022 by NotYourAverage NursingServices
5 stars ! Kind, and helpful customer service.
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June 2022 by Fernando Montano
The staff is dedicated, courteous, keep up with the appearance of their products & store cleanliness, all with efficiency...?
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February 2022 by LPthang S.
Came in to do a return with my receipt. I was told I couldn't get it refunded to my card because its past return date. I was in a rush, but the return policy is 60 days. So, 12/21/21 would be within the timeframe. I just had a feeling something wasn't right, especially when I kept being told I could exchange since I would only be eligible for store credit and I would lose my rewards. I got fustrated because store didn't have much and I knew the vibe wasn't right. I am VIP, so im very much aware of Torrid policies. Only except them offering exchange item for item, inwhich I didn't care at that point. I will just reach out to customer service and share my experience. Will not return to this store.
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July 2021 by Tanya “Tanya Archuleta” Diego
2 st time at Torrid , very good experience! Loved the cashiers personality!
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June 2021 by Christina Tova
Friendly staff!! And helpful!!
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May 2021 by Lizabeth Duran
Not very nice or helpful. So me & my cane just hobbled outta there.They seemed to be busy, standing there, at the register, all together.Shame too. There was a dress I was going to purchase. But instead. I took a picture of it & left.Maybe I can find it elsewhere. Not sure if I'll be returning there anytime soon.
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May 2021 by Jennifer Souza
Excellent customer service! Everyone was kind and very helpful!
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January 2021 by Staci Merritt
I had an amazing time at this store today!!! The girls are always so sweet and don't pressure me but are always right there if I have a question!!! Love love love this store!!!
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January 2021 by Elizabeth Vaca
Good customer service
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December 2020 by Esperanza Rod
Not much of a selection....staff is also not friendly....
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December 2020 by Terry Jann
Great service!
