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January 2024 by Erick Vinther
EXCELLENT SERVICE ON QUOTES AND WORK. i WAS DROPPED OFF AND PICKED UP AND I WILL CONTINUE TO BRING MY C;LASSIC BMW 7 SERIES INTO THIS FINE WORKMAN SHIP SHOP. HAVE CONFIDENCE..BUD AND WIFE ARE A JOY AND QUALITY PEOPLE AS THEY ARE QUALITY CRAFTSMAN AND WOMANAfter a month..the radiator is leaking now...don't know why...Yikes...Also, I am having to bring in to another service provider to see if the shop installed a USED radiator!!
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September 2023 by Theophilus Harris (Ted Sr.)
Excellent customer service takes pride in their work and business keeps customer inform Will return .
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August 2023 by Roxanne B.
Just got my oil change here and I had a great experience. The owner are a lovely and friendly couple that serviced my x5 and I am very happy with their services. Next time I need any maintenance or oil changes, I will be sure to stop here 10/10 would recommend
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January 2023 by Tim Nelson
Owners are awesome,Fair pricing
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September 2022 by jesse Garcia
Quoted me $1,400 for an alternator change, called back later it was $1,500 with $750 deposit. Super over priced, scam
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September 2022 by JULIA MANAPSAL
Bob is very patient and understanding.
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August 2022 by zum zum
I can’t go anywhere else. I used to go to the dealer for car repair but I found this place and I can’t go anywhere else. They are soooo nice to my car and me. Very generous to the price but that’s besides the point. They are so nice.Services: Battery
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July 2022 by Alexander Garcia
I've been bringing my BMW cars to Bud for almost 20 years now and they are the best.
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July 2022 by Micke Tong
My BMW X5 had broken down in Lathrop, I live in Los Angeles 350 miles away. Thank the universe for Millie and European Auto. They were kind enough to work on my car same morning, fixed my broken fuel pump, oil change and had me back on the road by late afternoon. Car runs great and I couldn’t be more grateful.Service: Oil change
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June 2021 by GG's Transportation LLC
The European Auto Service is the best place to take your Mercedes and/or your BMW to have expert quality work done to it. They even performed a buyer's inspection for a used Mercedes that I end up purchasing. It is still a good vehicle right now today. Thanks European Auto Service
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June 2021 by Regina Reynolds
Dependable family service.
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June 2021 by Rahul Seth
Most pathetic customer service.
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December 2020 by Connie T.
I have been taking my current BMW to Bud and Mary since 2013 and my previous BMW to them as well. They are so thorough and honest. Bud will not make up things your car needs just to make money. They have taken such good care of our cars, I always recommend them to anyone who has a BMW or Mercedes. When I purchased my X5 this year in Pleasanton, the sales person at BMW said he heard of them and his clients always have great reviews about European Auto Service. Keep up the great work, Bud and Mary.
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December 2020 by Jason Cheema
Whoever the Asian person is that answers the phone, they need to be replaced with someone who has knowledge, I called about a simple question about coolant and all I got was “I don’t know, I charge $120 for the diagnostic” . I’m so glad I didn’t end up using them.
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October 2020 by Rick W.
Drove in from Santa Cruz for a service C on my CLS 550 because this is one of the only shops I trust. Made an appointment for 9:00, took me right in and got me out in record time. Friendly efficient service that you can't get everywhere. They also don't try to oversell, just a more than reasonable quoted price. Well worth the drive and I will keep doing it....