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February 2024 by Katrina Trachy
I got some really awesome clearance items, and the associate who processed my purchase was very friendly, and I enjoyed talking to her. The manager that was on duty was rude and acted like she was annoyed with the customers. The stores stocked pretty well. The bathroom was absolutely disgusting! The worst one I have ever see, and I had someone follow me around the store while I looked at things, so I bought a lot less than I would have. Overall, if you have a plan when you go in...go for it, if not AVOID this location!!!
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December 2023 by Cristina J.
They have everything. Prices are great and staff is always helpful. Love their holiday deals
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October 2023 by Patti Green
Horrible experience. I used the restroom and both stalls were out of seat covers and toilet paper! 11am too!! Which to me means, no one cleans and stocks these stalls! Disgusting! Oh, and no paper towels either.
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October 2023 by Levon Gadson
Always love going there!
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October 2023 by Angela Likavec
It's ok, lots of misc items, variety and low prices. Just depends what you are looking for.
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September 2023 by Norman H.
Worst store in tracy they will not match add price on there add online there add not somepne else cheap store no more money from me
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August 2023 by R J.
This is the Big Lots store that I purchase from the most. I notice that the Manager Vanessa is one of the most consistently helpful person that I have encountered at any Big Lots store. It's pretty amazing. One time I was in the store looking for a clothes iron and she saw me searching and walked me over to the irons. The next occasion she helped me and got a storage container from the top shelf. This occasion, I saw her helping a lady who wanted to return an item and she was professional, polite and accommodating. On this visit I paid for my items and also had a table for pick up. Veronica and Vanessa helped me load the table into the car. I suddenly remembered that I had a coupon that I didn't apply to the purchase that I just made. Veronica voided all the items and it was a lot, then entered all the items again so I could apply my coupon. Now that's customer service. Vanessa and Veronica always exceed my expectations.
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May 2023 by Ess Gee
We're attempting to inexpensively furnish a temporary space and heard that Big Lots' furniture is relatively inexpensive. Unfortunately, that no longer seems to be the case.
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March 2023 by Claudine Bugarin
Very poorly stocked the best one is in Livermore!
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February 2023 by Jesus Rodríguez
The store has is unorganized and the bathrooms are gross and smell bad
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February 2023 by Christina Y.
Employees are very nice and helpful. Thanks for all your help ladies!!!
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January 2023 by Samantha Wood
I found some cool stuff but omg it run down ..there was buckets everywhere catching water from the ceiling and the shelves were empty and stuff was all over the place but if u had the time to search and look thro the mess u might find some cool stuff
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September 2022 by ADEWUNMI “TYC” TYCHUS
Decent assortment of groceries, housewares and furniture, reasonable prices. Good customer service and free parking.
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August 2022 by Jamie Flint
Worse experience ever! Never going back. Went in to pick up an online order, Patty greeted me. Paid more attention to the clerk next to her who was having an IT issue than me. Gathers my items and ask rudely to see my ID. Unknowingly I had left my ID at home, I had picture identification other than my driver's license that they would not accept as well as the card the purchase was made on. She very rudely again explained they can only accept my ID. I said okay zipped up my purse and started to leave as she walked away from the counter. I was halfway out the door and she says "so what are you going to do?". And let me tell you that wasn't in the nicest tone either. I'll tell you my son has been here and shopped as well and had a similar experience I will not nor anybody in my family going back to Big lots.. Do better
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August 2022 by David Darby
Went in for a couple items (expecting to spend around $25) and came out with a FULL cart and over $200 Less in my bank account ??? Love me some BIG LOTS!!!