“I experienced the best service with Khushma. She got my account set up same day as I called.I was in a hurry to get my account going. She fit me in within two hours. Everything went really smooth. She didn't rush me. She was very patient and explained everything really good. She helped me out so much. I got a credit card and I am very happy with the decision I made. she is very intelligent. I will definitely be switching all of my bank accounts to us bank here. the customer service you get here is amazing,then what I was getting at Wells Fargo. I used to have to wait in line for 20 minutes and I would get hurried at Wells Fargo, and when I set up a appointment sometimes it would take a week. Big difference come into this bank. Everyone is very nice. They take care of you and do not rush you and make sure you are happy with the decisions you make I also like how they went over my information and had me verify everything to make sure everything was correct I highly recommend Khushma! She is very professional at her job. This company is very lucky to have her. Thank you so much US Bank I will definitely be bringing my business here.”
8:30AM - 1PM 2 - 5PM
3290 W Grant Line Rd, Tracy“I’ve been with OEFedereal since 1990 in San Jose .When we moved to Tracy we were blessed w/a newly built OE Federal and our Tellers are Super Friendly (Dortha, Amy and Mimi are Awesome.”
9:00 AM - 5:00 PM
2175 W Grant Line Rd, Tracy“I experienced the best service with Khushma. She got my account set up same day as I called.I was in a hurry to get my account going. She fit me in within two hours. Everything went really smooth. She didn't rush me. She was very patient and explained everything really good. She helped me out so much. I got a credit card and I am very happy with the decision I made. she is very intelligent. I will definitely be switching all of my bank accounts to us bank here. the customer service you get here is amazing,then what I was getting at Wells Fargo. I used to have to wait in line for 20 minutes and I would get hurried at Wells Fargo, and when I set up a appointment sometimes it would take a week. Big difference come into this bank. Everyone is very nice. They take care of you and do not rush you and make sure you are happy with the decisions you make I also like how they went over my information and had me verify everything to make sure everything was correct I highly recommend Khushma! She is very professional at her job. This company is very lucky to have her. Thank you so much US Bank I will definitely be bringing my business here.”
“Great customer service provided by the branch manager, Mustafa Haidari , who assisted me with account maintenance and guide me for many things which I don’t know I am very happy really thank you”
“Just wanted to thank U.S. Bank for ordering food from Lemongrass Thai food restaurant in Livermore and graciously providing lunch for the employees at Livermore Kaiser. It was very thoughtful and much appreciated and also very delicious. Thank you”
“I have been a customer at this branch for 36 years. They always do great work. Friendly staff and willing to go the extra yard to help customers. I would highly recommend this bank. Management is top notch!”
Open 24 hours
111 W 10th St, Tracy“I absolutely love this branch. I recently was looking to open another line of credit and didn't know were to look. So I choose 3 local big name banks in Wells, Case, BofA. The first two listed I had a horrible experience and one of them even profiled me and didn't think I'd be approved and this was before we even sat down. Little did the Case banker know I went on down the street to Bank of America with my 822 fico score and was approved. This process was very fast and easy. I was greeted by every employee that crossed my path and I was even introduced to the branch manager. I had my one year old with me who was getting restless and the staff was so nice to allow me to walk around with here and then continue once's my daughter let some of her energy out. Banking isn't always about the best rate or who has what deal because your going to bank regardless, to me it's always about customer service and the relationship built. Special thanks to Adela Gutierr”
“Best credit union ever! Great rates and services - couldn't recommend them more! I'm a new member, so not sure about all of the other reviews - I think they are great and would recommend checking them out, especially if you're looking to save money.”
“Raquel Arambula, the Assistant Vice President Private Client Banker, truly exceeded my expectations. Her unparalleled professionalism and genuine kindness transformed the process of setting up my BBQ business account into a seamless and enjoyable experience. Every question was met with expertise, leaving me confident in my choice. I enthusiastically recommend her outstanding service!”
9AM - 5PM
1829 W 11th St, Tracy“Sister Shawn,So amazing, very helpful & understanding, I will get my insurance situation fixed this up coming week, she didn't judge me, belittle me, or didn't even try to make my life that much more difficult, I'm already facing huge challenges in life "financial" & "homelessness" but this too shall pass, tuff times don't last, STRONG SOULS DO, cheers to that gal, somebody give her a RAISE! ?”
9AM - 6PM
810 W Schulte Rd, Tracy“I want to give this bank some tecognition, especially to Monica and Dan for quickly addressing a minor issue I had with some processing. They helped addressed the overdraft fee instantly explaining the process of the 3 day holds on some purchases. Thank you so much. So far so good! ?”
“I went here to open an estate act . I was amazed how much better this bank was than chase . I had no problem opening the act thanks to competent people who helped me get the act openedThank you very much”
9AM - 5PM
1900 W 11th St, Tracy“Great customer service provided by the branch manager, Mustafa Haidari , who assisted me with account maintenance and guide me for many things which I don’t know I am very happy really thank you”
9AM - 5PM
691 W 11th St, Tracy“i had a problem with my deposits and have been trying to get it handled in manteca (where i live) with no luck and bad customer service for 3 days. I call this chase branch and all my problems were resolved within MINUTES !!!!!!! THANK YOU SO MUCH FOR BEING KIND, FRIENDLY, and having great customer service skills. THANKS TO MARIBEL!!!!!!!!!!!!!!!!!!!!”
“I absolutely love this branch. I recently was looking to open another line of credit and didn't know were to look. So I choose 3 local big name banks in Wells, Case, BofA. The first two listed I had a horrible experience and one of them even profiled me and didn't think I'd be approved and this was before we even sat down. Little did the Case banker know I went on down the street to Bank of America with my 822 fico score and was approved. This process was very fast and easy. I was greeted by every employee that crossed my path and I was even introduced to the branch manager. I had my one year old with me who was getting restless and the staff was so nice to allow me to walk around with here and then continue once's my daughter let some of her energy out. Banking isn't always about the best rate or who has what deal because your going to bank regardless, to me it's always about customer service and the relationship built. Special thanks to Adela Gutierr”
Open 24 hours
1070 N Tracy Blvd, Tracy9AM - 5PM
3120 W Grant Line Rd, Tracy“Exceptional customer service by Hector. He's very friendly, knowledgeable and helpful. Happy we always get him each time we need something. Our favorite branch!”
“Exceptional customer service by Hector. He's very friendly, knowledgeable and helpful. Happy we always get him each time we need something. Our favorite branch!”
9:00 AM - 5:00 PM
1900 W 11th St, Tracy“I use to bank with them. Karen, this Peruvian female. Terrible banker got me in to all sorts of problems with my business. And the whole time they thought it was me.”
9AM - 5PM
3120 W Grant Line Rd, Tracy“Walked in without an appointment to open up an account and I was out with a bank account in about 30 minutes. The staff was very knowledgeable, well experienced and professional especially Taranjit. She guided me through all my financial needs satisfactorily.”
9AM - 5PM
3120 W Grant Line Rd, Tracy“Exceptional customer service by Hector. He's very friendly, knowledgeable and helpful. Happy we always get him each time we need something. Our favorite branch!”
“I had to come by and drop a 5 star review because the ladies/manager at the front desk in Tracy, the one right across the way from Costco, they were extremely helpful and quick. Considering it was an hour before closing they still were able to help me solve the issue I had within my bank account, Gracias ladies!”