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October 2024 by Jocelynn SantaMaria
Lydia was so quick to help us find a solution to our broken faucet coupling nut. We had went to Home Depot the day prior and the gentleman that helped us ended up pointing us in the wrong direction and we got the wrong thing :( so thank you so much Lydia! Your friendliness, knowledge, and patience was greatly appreciated. We had no idea what we were talking about and she was able to translate what I needed help with when I couldn’t find the words to describe it.
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October 2024 by Dave Lieberman
Friendly, service oriented
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September 2024 by Thomas Huffman
Great place for all your hardware needs!
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September 2024 by April Rothman
I Always receive excellent customer service from all Employees whenever I visit the Tracy Ca Ace Hardware Store!!
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August 2024 by Elsie Atienza
Ace Hardware is the best! The Customer Service and Associates are like no other. They are so helpful.
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July 2024 by C J
Very easy place to shop, can asked anyone for help.
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July 2024 by Dan h.
Absolutely as unprofessional as can be for customer service. I purchased an evaporative cooler that failed to meet any expectations of actually cooling the room down and tried to return the item only 9 days after purchase. Item was repacked as initially purchased and presented them with the receipt. The store clerk and then manager told me that the item could not be returned as it had been used. I explained that there is nothing to inform a customer that this item could not be returned. The receipt states no returns on Tools, Clearance or Power Equipment, also there is no signs in the store stating it could not be returned as well. I explained this to the manager and he said they would now put up a sign stating such. This will hopefully help the next customer to be informed but does me no good. $730.00 lost and a cooler that doesn't cool. It would let me give zero stars, that's the only reason they even got 1.
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April 2024 by Jason Crawley
The associates are extremely helpful here. Has a specific bolt I needed for a old motorcycle. Was next to impossible to find the right sizes at any hardware store. Stopped by here on a whim and was greeted by a gentleman in the back who spent 10+ minutes helping me find what I needed. He looked everywhere for me and even found it. Couldn't be happier
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March 2024 by deeba ebrahimi
I usually shop at Home Depot, but I came today for a key copy and it was very welcoming and everyone was extremely helpful. I will definitely come back again!
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March 2024 by Karl Geser
Great hardware store. Good selection and helpful employees.
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February 2024 by GLORIA HUBBELL
Very helpful and friendly service.
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January 2024 by Katrina Kimsey Trachy
I always love Ace Hardware... this one lives up to my expectations! Friendly associates and a very stocked and clean store. They always help me because I never have a clue what I need or what I'm going to be doing when I walk in...lol.
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January 2024 by Raul Lara
Very friendly place with knowledgeable staff. Honors veterans discount and extremely friendly staff!
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January 2024 by Katrina Trachy
I always love Ace Hardware... this one lives up to my expectations! Friendly associates and a very stocked and clean store. They always help me because I never have a clue what I need or what I'm going to be doing when I walk in...lol.
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December 2023 by Casey
10 people ask you if you need help but none of them are of any help
