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December 2024 by Ryan Dorrill
I came here and spent some money in hopes of using the bathroom but they have them blocked off. Frustrating! You’re better off at Arco or McDonald’s.
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November 2024 by Alfonso Lopez
Very rude young lady, they need some customer service training. She was rude to the person in front of me and myself just for trying to pay for gas with cash, she literally said no cash, only card like ten times almost yelling and point it to the door for us to walk out. Don't know why she was not taking cash but whatever it was that was not the right way to treat customers. Very bad experience
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November 2024 by Mousumi Mallick
No restroom. Price is very high for goods
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October 2024 by West Sac
Asked cashier if they had a bathroom, she looked confused than said no
They are close to the freeway they should have a bathroom
Looks new but never going back for anything
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October 2024 by Nichelle Hernandez
Horrible customer service rude cashier, public restroom was only thing they had going for them no longer public not even to public servants, employee admitted she doesn't to clean it. I usually get gas and lunch here on my break but not anymore.
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September 2024 by Silvia Rodarte
They lost me as a customer. The woman who works as a clerk if super confused, frazzled and I don't have 20 minutes to stand there while she figures things out. I'll continue to go to the one on Grantline Road
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August 2024 by Stephanie De Alba
Worst customer service ever, I brought some wings and they were frozen so when I tried to return them they told me I couldn’t return them even though it was frozen food, they made me wait 5 minutes for the other worker they also tried to give me other wings but they were also frozen, after 5 minutes of going back and forth he finally gave me back my money. Literally worst customer service ever.
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July 2024 by faiz mohammad
I spent $50 on gas spend another $15 get drink and candy get a cup of ice they trying to charge me full price as a fountain drink hahahah
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May 2024 by D D
Decent
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May 2024 by Nancy Burke
Looked super new. But, they literally had the bathrooms like this- so no one could use them. Don't stop here if you need a bathroom. Thumbs down.
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May 2024 by D B
Decent
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May 2024 by Ellie Vargas
So disappointed. I just left from this 7-Eleven very dissatisfied, to day the least, if I could give this review a zero I would. You should really be careful with who you choose to hire to work with customers. Your employee ROD was the most unpleasant man I have ever dealt with at this location or any 7-Eleven locations ever and I've dealt with some bad. I paid $8.65 for some chicken wings that he said we're supposed to be five for $5. And when my son tried to bite into them they were stale as a Rock and couldn't eat them. I asked for a refund and brought them back in to show him what I was talking about, just for him to laugh in my face with a cocky attitude and just handed me $5 out the drawer without even attempting to process a refund on the POS system. I told him I paid almost $9 for the chicken and he was shorting me money and he just laughed at me again and told me that's the best he can do for me as he handed me a dollar and some change back. I asked him to please print out my receipt and he said that he was not able to do that and then I told him to ring it back up so he can see the price I paid. He rang it up and then he put in his phone number and got a $2 discount on it from his account which I did not get because I did not get to put my number in. Ignorant. That is not customer service and that's not how you treat people. So he must be pocketing money from peoples misfortunes and from your company profit. You should keep a close eye on him. I will not be coming back to this location ever again as long as he's working. Just as I was telling him it was my son's birthday today you would think that the last thing that he would want to do is try to sit there and argue with me over what is right. I just got out of church and stay in great spirits and he totally just killed my vibe. God bless him and help him find a job that does not entail working with people.
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May 2024 by Allan T
If you plan to put gas and use the restroom just don’t. Every time I stop at this gas station they always say that their restroom is not working, I wonder where the employees go to the restroom if the one inside the store is not working.
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April 2024 by Laura Zolezzi
Sunny and the crew are amazing. I know this is a 7-11 but I feel a sense of community here. There are many gas stations/convince stores near by, however I prefer to come here. No matter what time I go in I’m always treated with a smile.
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April 2024 by Gilbert Sermeno
The service station attendant. was very rude and trying to joke around with me as if we knew each other.he was a middle eastern guy between 20-25 years old. I bought a 2 liter soda and he told me they didn’t have any bags for the items that I bought. Very unprofessional and rude