-
November 2023 by Anita M
Petite woman here with lots of hemming and alteration needs. They are my regular go to place for those. Always completed work on time and the lady is very friendly there. I will continue to go here and recommend this business to anyone else who has the same needs. I have never repaired shoes here so no comment on that.
-
August 2023 by Lauren L.
She does the best alterations I've been going here for 15+ years and I'm never disappointed! Great work always looks amazing highly recommend
-
June 2023 by Daisy G.
Helen has the magic touch! She is very friendly, her prices are super reasonable, and she does amazing work. I brought in a pair of boots that had lost the heel bottom on one, she did a quick and fantastic job replacing it!
-
April 2023 by Lisa E.
I've had shoes repaired and alterations here and have been very pleased with both. This is my go-to place now.
-
April 2023 by James A.
I took two pairs of shoes into Trabuco Shoe Repair to get polished and shined. I spilled iced tea or something on the and they were very sticky and gross. Just picked them up and the shoes look like new and totally gave them some new life! I have found my new place to get my shoes shined and fixed.
-
September 2022 by Kristin R.
Took in a pair of my teen daughters heels to have the heel tips replaced. The woman behind the counter was kind and courteous, and was able to have them ready in a couple days for a reasonable price. Win! When I went to pick up the shoes, the woman in front of me in line was there to pick up a dress she had left there to be altered. The sales woman wanted the customer to try on the dress and show her to ensure it was altered properly. I was impressed by that! Wonderful customer service!
-
June 2022 by Darla M.
I looooove all the work the store owner had to do to make my favorite beautiful suede shoes look pretty again! Now I'm ready for my son's wedding and I can dance all night in comfort
-
May 2022 by DeAnn Bonilla
Nothing but the best from trabuco shoe repair. I’ve used her for numerous repairs and have never not once had nothing but flawless work. Ignore the negative review this place is trabuco’s best kept secret. Highly recommend them for any of your alterations and shoe repairs. Seriously. Best around. And I’m a repeat customer. She’s truly gifted in her craft.Service: Alterations
-
April 2022 by Michelle S.
If I can rate somebody one star I would. I went in to get souls that were lifting glued back on. My shoes were over $400. They charged me over $200 yes I'm not kidding you over $200. The next day when I wore the shoes they came apart and I was walking around at work with the flapping out of my shoe. He tried to tell me that $200 is a normal price. I've never paid more than $20 for something like this. I could've gone to Lowe's and done it myself. If you want to get ripped off then by all means go there. When I went to have them re-done he actually wanted to charge me again. It's so sad that a business could take advantage of somebody like this. Any idiot knows that it's not $200 to re-glue a soul on a shoe
-
March 2022 by Christina P.
Fixed a strap on a loungefly backpack I recently purchased. At first she didn't think she could repair it but she was able to and for a good price!
-
March 2022 by Julio Lopez
Great service with a smile always pleasure doing business with . Affordable pricing and fast return of items. 
-
February 2022 by Robert S.
Used many times for alterations, fantastic job and price! I've brought in difficult items like ski pants, Halloween costume, and hiking items.
-
January 2022 by Beverly Kreuer
Sole repair of winter boots. They did not complete repair contracted for. They then tried to gouge for more money saying they didn't understand. Care in communication was taken at drop-off. Worker at pickup tried to blame another worker for a miscommunication tho she was the worker at drop off. Inferior work done.
-
January 2022 by Beverly K.
Tried to scam us and used language barrier as an excuse for not doing the work in full. Care in communication was taken at drop off of a pair of winter boots and a price was quoted for the full repair, so we made the decision to proceed. At pickup it was noted that the boots were essentially untouched. Only a minor repair done (glue) yet full charge was being asked for. When this was pointed out, the worker tried to blame "another worker" for the work requested not being understood. Note that the work needed was very obvious. We left and did pay in full as per the original quote. This business, at pick up, was trying to quadruple the charge to complete the work. Please note that this is my first 1 star review. While the work needed was well communicated and was easily apparent this was a purposeful scam by this business. The sole was worn and replacement sought and a price quoted...instead they put glue on the sole and charged the full price quoted.
-
January 2022 by Nikki M.
I didn't use them for shoe repair, but she has now done 3 alterations for me on 3 wildly different pieces of clothing, so it's time for a great review! I say "she" because I've only dealt with one woman, I believe her name is Helen - she does the alterations and has always been the friendly face right up front all the times I have been there! She expertly (and quickly) altered a pair of jeans, a pair of yoga pants, and a ballgown for me - the work was impeccable, the shop is clean and well kept, and she is just the sweetest. I will always take my alterations to her - and if I ever nneed shoe repair I will report back with an update!
