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September 2023 by Leo Lai
I must have missed something... they are overall ok, just don't see any reason come here instead of Ralfs or even stater bro... some items are surely more expensive than others.Maybe I'm missing the special program they have to special group?Anyway, nothing wrong but can't recommend.
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September 2023 by Tracy G
Better than other Smart & Final locations I’ve been too.
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May 2023 by Rima M.
There must be a new sushi chef because the food quality just isn't the same. From the way it tastes to the way it's arranged... nothing is the same... We bought sushi the other day, ate a couple pieces and put it in the fridge... opened the fridge an hour later and the whole fridge stunk like crazy. Date on the food packaging said it still had 2 days but it was definitely going bad... prices are up also... a $9.50 shrimp tempura roll now is $15.50 because it comes with 4 pieces of an undressed California roll... what a scam.
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May 2023 by Beverly Sinbelian
Diane offers exemplary customer service; she delivers her heart of pure joy injected into your spirit in the morning. Diane is an asset to S$F
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March 2023 by Don S.
I've never had a bad experience here. It's clean, well stocked, the cashiers are friendly, and the manager helps with whatever you need. She even advised me when the rotisserie chickens were freshest. Sure, I would shop here more if they had a deli, bakery & meat counter, but it satisfies what I need most.
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March 2023 by Sharron Benavidez
I want to tell you that everyone at Trabuco Canyon Smart and Final is very helpful and I shop there a lot. Today I was in Natasha’s line and she really went out of her way to help out a customer ahead of me, despite the fact there were a lot of customers. He wanted a deal that required a coupon off the app but didn’t realize he needed the app. She was extremely fast and efficient in helping him navigate it and getting him his deal. I really appreciated her thoughtfulness and how quickly she got it done. ???
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February 2023 by muilani u.
Wow!! Went there 2/21 to do a return and the cashier was the most unfriendly and rude person. Never did a return before so I assume if she sticks her hand out I needed to give her my card. She sarcastically pointed to the credit reader. I needed to get something and went to a different cashier, and she was just as bad. No greet, no thank you, just to say here's your change. What's going on? You are in a service industry, if you can't handle that PLEASE quit your job!
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February 2023 by Pamela D.
My name is Pam I'm 69 years old my nephew John works at this store I have been really I'll the last week I need to go to hospital but don't want to go on my own so he called his boss at 6 this morning to let her know that I wanted to go to hospital her name is Lorraine she pretty much told him I needed to figure it out on my own and if he didn't show up he wouldn't have a job really Lorraine some compassion you have
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December 2022 by L L
I've resorted to Instacart since COVID. I am a weekly shoppers. I couldn't wait to go out and back to doing my own grocery shopping after everything opened back up. Sadly, I didn't feel welcomed when I brought my own reusable bags. At other stores they will help you bag your groceries even with your reusable bags. I didn't know this policy until all my groceries were scanned to the other side. So there I was trying to bag my stuff and the cashier kept scanning other people's items making it very difficult for me to complete my bagging process. I mean I bought cart full, etc. I resorted back to instacart because maybe covid made people mean.Today was a game changer. I didn't bring my reusable bags, and I missed doing my own shopping. There I was having an eye war with the watermelons. I was craving it. Every time I buy one, its as sandy as the beach in Cancun. Mushy, sandy. I'm hopeless when it comes to picking a good watermelon. David approached me and said tap them. He educated me on the sound and when I got home, I couldn't wait to cut it open. Barely pierced it and juices squirted out. Was so yummy. Thank you David for taking the time to educate me on the fruits and vegetables. I felt like I was at the farmers market. This world needs more Davids! Satisfied Shopper here! We're lucky to have David at our local Smart & Final.
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December 2022 by Lily C.
The store itself is ok. There is one, and only ONE cashier/employee that is worth going to this store for. I wish I knew her name, she is the most friendly and truly does remember her customers! On the other hand, I had THE worst experience that I have EVER had at a grocery store. I purchased an item that was supposed to be on sale but I was charged full price. When I went to get a price adjustment, the cashier had NO idea what to do. She got flustered and got pretty upset with me, the customer! I'm not going to call her out on this post, but if anyone is concerned or cares, I'd be happy to talk. Horrible, Smart and Final. If she worked for my company, I would be concerned!
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November 2022 by michael nieto
Worst app ever, S&F need to get a quality IT person to go in and FIX THEIR APP!!
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October 2022 by Mark Ferris
Great store. Modern, clean and priced well. Easy access and parking. Download the app for easy coupons and finding sale items. It's has become the only grocery store I go to in addition to Costco. Highly recommend. Please like this review and follow me here on google maps if you find this review helpful.
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October 2022 by Robert Lander
Really surprised that the shelves had so many empty spots and asked about some products and got a rude reply that dont have any idea when its coming in ??? Really ?? Thanks ??
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September 2022 by Lynn Bacily L
I've resorted to Instacart since COVID. I am a weekly shoppers. I couldn't wait to go out and back to doing my own grocery shopping after everything opened back up. Sadly, I didn't feel welcomed when I brought my own reusable bags. At other stores they will help you bag your groceries even with your reusable bags. I didn't know this policy until all my groceries were scanned to the other side. So there I was trying to bag my stuff and the cashier kept scanning other people's items making it very difficult for me to complete my bagging process. I mean I bought cart full, etc. I resorted back to instacart because maybe covid made people mean.Today was a game changer. I didn't bring my reusable bags, and I missed doing my own shopping. There I was having an eye war with the watermelons. I was craving it. Every time I buy one, its as sandy as the beach in Cancun. Mushy, sandy. I'm hopeless when it comes to picking a good watermelon. David approached me and said tap them. He educated me on the sound and when I got home, I couldn't wait to cut it open. Barely pierced it and juices squirted out. Was so yummy. Thank you David for taking the time to educate me on the fruits and vegetables. I felt like I was at the farmers market. This world needs more Davids! Satisfied Shopper here! We're lucky to have David at our local Smart & Final.
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May 2022 by FairWinds OnBeam
A goto local grocery store. Well stocked and leans on the values. Sorry but price wise Walmart Neighborhood Market beats everyone. I mean by 10-20$ a visit. Always can get my favorites here. If I have a question, staff is extremely helpful. Sadly they close at 10pm, 11pm would be more convenient especially on weekends. They do open early. Restrooms as you face the store in the back, left side corner between bakery and meat/seafood. Clearance items very near the dairy like yogurts. Sometimes whole discounted chicken less than 3$ in refrigerated meats. Some items cheaper at dollar store next door.
