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9AM - 1PM 2 - 4PM
30595 Trabuco Canyon Rd, Trabuco Canyon
Shipping Centers
“Returning customer reporting facts about the wonderful service I've received here from Tara.First time in I ended up staying over an hour talking while she helped me pick out the proper dimensions for my boxes.I loved the sincereness of the interaction and attention to the work and myself - I did notice a few other regulars came in and she gave them her full attention briefly with the same love!She has a very special operation going on that can't be copied because of her energy and personality for people and the service she knows she can provide. I will go out of my way to ship my business products out with this small business!Recently, I shipped a package with her and realized I forgot to put the apt# on the address - Tara got in touch with me to have have it sent back out without any other issues or cost. :)”
8:30AM - 6:30PM
28241 Crown Valley Pkwy F, Laguna Niguel
Shipping Centers
“GREAT service and amazing employees. I was unsure what size box to ship my belongings in and PJ was so kind and helpful, she offered a slightly larger box to make sure something specific did not get smashed or bent. PJ was wonderful!! She made shipping a package extremely easy and was extra thoughtful with offering something to make sure the receivers belongings stayed perfect! 10/10 service and will definitely be back :)”
“This is what I call excellent customer service. Having been an HR executive for years and also a customer service manager for a few years, I recognize the importance of great staff. A few days ago I asked for everyone's name because they are all outstanding: Lesley, Jennifer, Rachel, Ali, and Joseph. PS The store is well stocked and they have notaries. In fact Ali helped us with several documents. And, the plant in the store makes it so pleasant.”
“I just somehow visited the place, Lake forest, for the sake of shipping, It was like smooth with any rough work, I was impressed and would definitely Use again and would suggest everyone to just give a visit and enjoy the company of Ibrahim, the nice and humble guy, will direct your problems towards solutions regarding shipping.”
“I just received a shipment of furniture from my mother's estate in San Juan Capistrano, which was picked up and packed by Navis, consisting of two pictures, a desk, a side chair, two end tables and one unique dolphin-themed side table with a separate glass top. Shipping was handled by another company, and delivery to my home in Medford, MA by yet another company.Every single item arrived in perfect condition! The packing job was a wonder to gaze upon - I am without words to describe how beautifully, how carefully, how wonderfully wrapped and securely braced each item was in its own box. I was truly awestruck. What skill!My parents were moved every year or two by the United States Marine Corps, for 25 years. I cannot tell you how many of their lovely things (and as kids, our very favorite toys!) were damaged or lost by busy harried movers, stuck on trucks moving other families, dropped off to other families as part of the consolidated freight services then used. Every move meant more loss. If only we had had access to your services!!!Thank you. I looked at that desk in my home and saw my mother as a very young mother, writing notes to her mother or letters to other friends scattered across the country. For 70 years, that desk managed to travel from coast to coast several times, finally resting here, its final cross country trip, but this time, sheltered in its own box. I will love it and never move it again!Thank you - I know you do this every day and have for a very long time, but this meant everything to me.”
“I always have such an easy transaction when coming to this store. The manager Kristen is fantastic, always gets the job gone and never makes you feel rushed even if the store is busy. She takes the time to make sure I get what I need and because of her I drive out of my way to come to this location. I know I’ll receive the best customer service if I come to her.”
“I called in for a quote and **** responded quickly. He explained my options and what to expect. After speaking with several companies, I chose Auto transporters online because of the reasonable price and more importantly, he was the most professional and knowledgeable. Our car was delivered in perfect condition and within the timeframe we needed. I cant say enough great things about our experience from start to finish and I highly recommend this company.”
9:00 AM - 5:00 PM
23101 Moulton Pkwy, Laguna Hills
Shipping Centers
“What a joy and a pleasure to do business here! I just needed to do an Amazon. The are no longer The UPS Store but they still do the returns. Thank you for making it so easy and doing all the work for me! You are a blessing!”
“This place is my office away from the office when I work from home. Sheila always provides the best customer service! She’s quick, knowledgeable and always friendly. Thank you, Sheila!”
“Called before I drove there. On the phone the staff were courteous and professional. I needed a Notary and would have been happy to schedule an appointment in the next day or two. On another line I could hear the staff ask a notary if she could come in, she agreed and said she was on her way from Lake Forest. Wow, I don't expect that. Before she arrived I got to chat with the staff and see how they treated customers. They were great. Beyond great. They treated me and everyone with respect and professionalism no matter how big or small the request. The notary was great. she to was professional, efficient courteous and just plain nice to talk to like everyone there. I was charged $15.00 dollars. I would have paid a lot more and I definitely recommend this business.”
8:30AM - 6:30PM
27472 Portola Pkwy STE 205, Foothill Ranch
Shipping Centers
“This is one of the best ups stores I’ve been to , the guys helping especially Sean were very kind and helpful. I came here for a live scan and the experience was a 10/10 they had good music playing. Very friendly to all the customers coming in they even seemed to have good relationships with their returning customers ! Would definitely come again”
8:30AM - 6:30PM
26895 Aliso Creek Rd # B, Aliso Viejo
Shipping Centers
“Sometimes I need assistance in printing, shipping or weighing items for shredding. Each and every one of the employees goes over and beyond helping me. I can always tell a new employee. Within a week or so they relax ? most of the businesses around here should take a lesson in what good customer service is. Owner does a good job.”
8:30AM - 6:30PM
27068 La Paz Rd, Aliso Viejo
Shipping Centers
“I want to deeply thank anthony, the store manager at the town center location. When my package was lost, he acted with professionalism and courtesy and went over and above to help locate my package or help me get compensated for it. I sire wish all business could take a lesson from his high level of customer service and attention to detail in this matter. Fantastic job anthony, thank you again!”
“I actually enjoy going to this location. Everyone is so sweet and friendly ...and eager to help. It's nice to have that. So many companies seem to lack in customer service tgese days. Another thing I love is that they have a variety of people of all ages working there and they are all equally happy to help. I love it.”
“Good location. The staff could be a bit more friendly, but overall it was a good experience here.
We needed to print some documents from a phone, the process was very simple.
The staff gave us a card with the instructions. And everything was pretty much self served.
3 color copies, $2.30 or so. Don’t know if that’s expensive or not. I thought it was fine. It was definitely very convenient though!”
“Xochitl made my first visit to this location such a pleasant experience that I’ll be coming to this location from now on for all my personal and business needs. She took the time to explain services, help me save money and achieve my printing goals faster than I could ever have on my own. Definitely recommend this store for creative projects and friendly service!”
“Staples is my go-to stationery store. It is close by, almost always have what I want. The sales people and cashiers are generally very helpful. I am also able to take my Amazon Return Packages there. Little or no wait and get a 15% off coupon for next purchase.”
“Great service and convenient location. They could provide me with an International DHL service to send priority to Poland. The package arrived one day earlier. :)The only downside is that they request extra charges for debit/credit cards, but other than that they were helpful and I had a great experience!”
“The staff at this mailbox office is top-notch! Always friendly, helpful, and quick to assist. Their excellent customer service makes managing my business mail a stress-free experience”
“Cameron in the printing department was incredibly knowledgeable, extremely helpful and very pleasant to deal with. This is my new go to stop for all my printing needs.”
“Great management here! Also, really nice supplies, and easy to get things done effectively and efficiently at this UPS store. Thank you for your consistent great service.”
“This is a full service custom packaging company. The owner took extra care to custom fit a strong structure but economical in size to minimize the the cost of shipping. Great customer service. The owner was very kind and accommodating. I would highly recommend this company for your packaging and shipping needs!”
“UPDATE: I was absolutely awful to these people. I take full responsibility for my rude actions. They were nothing but kind to me and I left them a bad review. These people are phenomenal and put up with my toxicity. The world needs more people like them. God teaches us to be kind to those who hate us and they did just that. They showed me kindness even though I was rude. I leave a five star review for showing me grace and empathy. I appreciate them forgiving me for my evil. If you want postal services, come to this location. They are kind and loving servants of Jesus.”
“Best mailing store I have ever been too! Staff is very friendly and helpful. They have a wide variety of services offered to help with your personal and business needs. Highly recommend if you are in the Mission Viejo area!”
8:30AM - 7:30PM
30251 Golden Lantern Ste E, Laguna Niguel
Shipping Centers
“PJ is a gem! She was beyond helpful with my move from CA to NC and I don’t know what I would have done without her! An exemplary UPS employee who not only gets it done, but with a great attitude and always positive and friendly! ⭐️⭐️⭐️⭐️⭐️”
“Amazing service! The owners went above and beyond to help me pack up my shipment and make sure I was getting the best rate. Very dedicated and friendly. Thank you!!”
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“Kathy is the absolute best. If ever she were to leave I would never use USPS ever again in my entirety of life. She is the only reason USPS is my go-to post office!”