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August 2023 by Google user
The pharmacy tech that assisted me was the most helpful I have ever experienced. I think her name was Adrienne. She was funny at the right times, and always professional. Shine, girl. Shine.
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July 2023 by Nicholas Fortino
The pharmacy tech that assisted me was the most helpful I have ever experienced. I think her name was Adrienne. She was funny at the right times, and always professional. Shine, girl. Shine.
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January 2023 by fatima Tchehr
Friendly staff
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March 2020 by Grant G.
Obviously since we're in the middle of a medical and toilet paper situation, I needed to stop by to pick some up. When I went in a woman was returning two packs and I politely asked the cashier if I could buy one of the two packs once she had been refunded. The cashier told me that she'd give it to me but that it was "inconvenient" because someone in the store was looking for toilet paper. I didn't say anything but I knew she wasn't being honest because the woman had walked in with just before I did so there was no reason for that other customer, if they even existed, to have some stake in that before me. I understand she was probably just having a bad day but the cashier proceeded to be unkind to me throughout my purchase. She told me if I didn't have a CVS account that I could not make the purchase which I hadn't heard of prior but am assuming is in light of recent events. Luckily I did and was able to buy the rolls that my family needed but not before she made rude remarks about how she "wasn't going to give me that one" (referring to the larger of the two packs the woman returned) to the manager as she threw it under the counter. I know this doesn't seem like a big deal but it's one of those events where a rude encounter kind of messes up your day.
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August 2019 by Leslie O.
I wish I could give this Pharmacy a zero star. So my friend and I wanted to print some pictures for my other friends birthday, so when we Enter the store everything was good until this lady that works there gave us a really really weird vibe so we ignored it so we walk around to the makeup then she ask us if we need any help. We politely said no then she gave us a face like okay then walk away,she kept on following us and I told my friend let's just print out the pictures so we go and she kept on following until one the customers needed help so yeah that's my story what's yours. And this isn't the first that has happen.!
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July 2019 by Michael C.
When I got to the pharmacy, they weren't really paying attention to me, in fact, the pharmacy tech and the pharmacist were gossiping the whole time. When they looked up the medicine in the system, they said it was sent to another CVS pharmacy on Antonio. I thought that was weird because we never go there. I go to the Antonio CVS pharmacy and they say there's nothing in their system for the medication and that the medication was actually in this first CVS pharmacy. According to the antonio CVS, this isn't the first time this has happened to this pharmacy. Very frustrating.
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June 2019 by Jane H.
Don't get your photos developed here. I brought 4 disposable cameras to get developed here all at once and when I came 3 weeks later to get an update because I never got a call, they told me they seemed to have lost it in the mail. That's about 100 precious memories that I lost into thin air. Never been so disappointed with a service before in my life.
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January 2019 by Dont W.
This is the worst pharmacy! The lady behind the counter that takes your prescription and the pharmacist are so very rude. They either treat you like a complete moron or a drug dealer! They treat you like you are distracting them from something more important! All you're doing is filling more prescriptions!! I understand your job is boring but you get paid well, so cheer up or please find another career because you don't have the personalities for public service! I would switch to another cvs in the area but it looks like they are all horrible. This will be the last time i use cvs for a pharmacy! The cvs store is actually good. Too bad the pharmacy ruins their rating.
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January 2019 by Laurie S.
This has got to be one of the worst pharmacies to get a prescription filled! This place is close to home so it's convenient but there can be 3 people waiting in line to pick up a prescription and it literally can take an hour! This afternoon I dropped a prescription off at 4:30 and they said it would be 20 minute wait. I said I would be back in a couple hours. Came back at 6:45 and now they say it's a 15 minute wait. So frustrating!
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November 2018 by Jacky Wacky
Can easily find what you're looking for
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September 2018 by Taegan G.
Everyone who doesn't work in the pharmacy is awesome! However, everyone that works in the pharmacy looks so miserable and majority of the time are rude. it's amazing. I'm shocked to see the same people working in the pharmacy every time I go in. The red head, her name escapes me, has to be the rudest of them all, even when I've greeted her countless times with a smile. Although I would love to thank the manager who helped me. He was awesome and the woman and gentleman at the front cash wrap were friendly and awesome to talk to.
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August 2018 by Quinton S.
Stopped by today for the first time. Store is kind of old school. Rectangle with a lot of space. Fairly clean, somewhat disorganized. But I was here to pickup prescriptions so I really just went to and from the Pharmacy. That went quick and easy. Gave my and my wife's information and both prescriptions came right up. I was there less than 5 minutes at the pharmacy which is what I like. They offered to call the doctor on my prescription that would need a refill next time and my wife to be setup on auto refill. Next time if I use the retail store section I will update this review.
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August 2018 by T H.
I have been using the CVS on Plano Trabuco for some time now. My daughter as ADHD and is on Vyvanse. I literally go here pretty much every month with a physical Prescription ( since this is a stimulate and can not be called in). On Friday- my daughter had ran out of medicine. I had to drive to my doctors office on Saturday( last minute!)- pick up a prescription . So today, Sunday- I go to CVS ( I have the SAME Pharmacist help me- I forget her name, but shes Asian and fairly young). I GO here ALL the time! She says.. because the date, looks like it was written by the nurse and NOT the doctor - she couldn't fill it!!!!! I say , but the doctor signed it- she even agrees , yes the doctor signed BUT the date - seemed to be written by nurse... and doctor must sign and fill in the date!( mind you date said 8-4-18). She says I gotta go back to Mission Viejo and get another prescription- where doc writes the date! How inconvenient! She had no customer service- when she sees me all the darn time- she could have filled it! My doctor has gone 2 days without her medicine! I go down the street to RITE AID in RSM, fill it and was ready in 15 minutes!! Thanks to RITE AID my daughter got her medicine.
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July 2018 by Tom C.
20 plus years going here for prescriptions, great staff ...Charlene Colton is fantastic to deal with, Adrienne is also very kind & helpful . It's always a pleasure doing business here ...
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April 2018 by Mitz K.
I was supposed to get 100 ml of Antibiotic dose and fell short of 10 ml which is 2 doses . This is ridiculous and unacceptable . Had to request the doctor for a refill due to the shortage on my babies dosage .How could someone make such huge errors in filling prescription medications .+|- 1 ml is still acceptable . Also one of the most pharmacist is in such a rush and just breezes through explanation without even confirming if the other person understood the dosage or not . Not happy with the Pharmacy here . They do need a lot of improvement and based on most reviews high time to pull up your socks .