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December 2022 by VeeVee N.
I had to do some late night shopping at Ralph's in Torrance while visiting family in Redondo Beach. I had to pick up a few things, and it was nice to be able to shop in virtually empty aisles.One of the standout features is the huge selection of merchandise. No matter what I was looking for, I was able to find it on the shelves. The store is well-organized and easy to navigate, which made shopping a breeze.However, I do have to say that Ralph's is a bit on the pricey side. Given the name and location of the store, I was expecting a bit of a premium on prices, but I did feel like some items were a bit steep.
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November 2022 by K F.
The people at the meat department are so helpful. I've always received great service from them.
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October 2022 by Patrick H.
I bought a bag of Envy apples at this store. Cut one open and it was mushy. Grabbed a second and it had a big black spot on it. Went back to the store to return and the help desk doesn't have a register. Have to stand in a huge line to return bad produce. I just left the apples at the front. They also sell single Envy apples. I knew to avoid those because they are all shriveled. How can a store sell such garbage and be more than 1 star.
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October 2022 by Amy S.
There's only one reason I'm giving this Ralphs a 5 star and that's employee mark at the self check out line today! So cheerful so upbeat so funny! I don't go to Ralph's I go to vons normally but I literally wanna drive all the way to this Ralphs because of marks amazing attitude . I'll have to agree with other folks about the deli counter. She wasn't friendly whatsoever. The refused to slice the person ahead of me order because it takes too long to clean the machine?! I was like wait what?! That's not ok she didn't understand what I wanted so she got huffy I let it all go and told her thank you and have a wonderful day . Hope I made her day better . But I wanna come back because of how amazing mark was!!
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August 2022 by Gary S.
Poorly managed. Deli counter is slow, bat slicing, and changes it's hours to suit employees. Management is unresponsive. Deli counter just closed on me mid-order. They don't want my business.
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July 2022 by kathy J.
The lack of basic customer service at this Ralphs is absolutely shameful. Not at all your typical Ralphs quality grocery market, due to the blatant nonshalant ways of "management" and their poor excuse of a staff!
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May 2022 by Becky A.
Been going to this Ralphs for several years! Big shout out to the cashiers! I appreciate their sense of humor!! Really fun & refreshing to have such friendly professional help! I Hate the "way too low" hard on the back self check outs! Drive me nuts bending way down cranking my neck to look at the tiny screen! Why not have some at the normal coutner height same height as conveyer belt? Best to bring back more human cashiers lose those self check outs at knee level! Great to leave laughing from joking with cashiers!
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February 2022 by Kasidy R.
I had ordered a couple of cakes from them, and they turned out great. But most of the workers here are rude and have no manners. I go to another Ralphs, and they are amazing, and they remember their customers and greet them every time. This place never greets you. I will never go back to this Ralphs.
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January 2022 by Lily J.
This place is near my house so I usually go there for convenience. I like how their open until late and their selections are pretty good. I just wish that their machines would take Apple Pay. They're pretty outdated as they don't even offer tap pay as well. Plus their sushi selection could be a bit better.
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November 2021 by Teresa C.
I used Ralph's pick up service today after leaving a bad review last July. They have made some marked improvement to their service. The parking areas for pick up are now permanent signs at the front of the lot by the north door. I was able to use the app to let Ralph's know I had arrived and Jonathan was at my car with my order in less than five minutes. Jonathan was extremely helpful with a problem with my order and called my cell phone previously so it was all worked out when I arrived. Exemplary service. The only reason I'm giving four stars instead of five is because I asked for paper bags and still received plastic. I blame that on Ralph's app not having a "special instructions" section when ordering. My order otherwise was perfect.
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August 2021 by Hadi S.
Be careful when you be at this store , because this is second time I try to buy meat , the price on the shelf under sale but on cash register same price no sale , I took e with the manager over there and I show him the picture about the sale price he said this not same but this is same one , I told him come with me to show you the sign over there he said I'm busy I can't . The name of him is Eddie
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April 2021 by Mike F.
I would most definitely not recommend going to this Ralph's for produce. Actually I don't recommend going here at all, it's a total trash fest. They do not pay attention or care for their produce at all or cleanliness for that matter. Plainly they just don't give a s**** I picked up a couple of pineapples and they were absolutely covered in mold there was spinach and other produce laying on the ground they do not tend to their cleanliness at all. Absolutely so disappointed in this place. If you want good produce AND a clean place. head over to sprouts.
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January 2021 by Cheyenne W.
Great employees however, I heard a woman yelling over a walkie-talkie at an employee and it was extremely rude. I believe it was a manager as well, horrible way to treat an employee.
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December 2020 by Kathy H.
The worst, rudest people. Ask a question, get a stare. Today in self service checkout, they were out of bags. When I asked, I was told that I would have to buy one of theirs. Really? A grocery store with no bags?
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December 2020 by Joe M.
Not reliable on pickups, they are lazy, they make substitutions on the order without notification. Changing size and product.
