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March 2024 by Jae C.
Charles and Rick are both very knowledgeable, friendly, honest and helpful. I am from Las Vegas and was able to obtain the Jonathan Louis Noah Couch in less than one week. They are very patient and kind in how they service their clients. I am grateful I was able to find Urban Living Furniture online. Charles was very helpful from start to finish. Rick called a couple of times to ensure delivery went well. Thank you for your amazing services. I wish team Urban Living all the best.
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October 2023 by Journey Fisher
It's much bigger than it looks on the outside. It's family owned, and they have a wide selection of options. Since they have a lot of options, there were a couple places that were a bit tight, but we were able to move around to see everything. The staff was very friendly. They'd check in on us occasionally and didn't hover. When we were ready to make a purchase, they were very kind and weren't pushy to try to make us spend more money.
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March 2023 by Efrain Estela
The guy at the store kept following me, maybe he thought I was there to steal one of his tables
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August 2022 by Erik S.
Very limited and outdated furniture. Very oddly arranged show room I went in looking for four different things including bedroom set bar cabinet and kitchen table and didn't find anything Everything looks like it's either supposed to be in your grandmas house or trying to be modern but not pulling it off
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June 2022 by Webb J.
Outstanding experience. I live in NM and randomly came across a particular couch I was looking for through a search, but did not expect the level of customer service I received with a remote purchase. Charles was truly incredible, from beginning to end, complete with follow-through on my extended warranty. He provided photos that he took (not website product photos) of the actual couch, followed up on delivery and made the whole transaction the best I've experienced. I will shop there again because of my experience with Charles.
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November 2021 by Angela J.
I love the quality of the furniture ( worth the prand how helpful the sale clerks help you with the perfect selections. My recent purchase was a sofa and love seat nice and comfortable. I'm very happy.
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October 2021 by Bobby S.
Great Furniture store and has the best quality products in town. Highly recommend this place to anyone looking for great furniture.
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July 2021 by Michelle Jauregui
Just about everything for our home was purchased at Urban Living. Quality & Price keep bringing us back!!
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May 2021 by Kainoa Laimana
If I could give 0 stars I would. I live a mile away from this place and they constantly run advertisements stating that they are "going out of business" but they are still here. It is FALSE ADVERTISING to get you in the store.See for yourself if you don't believe me, you will find out when you go in to try and make a deal and they don't give you anything but 10% off there already high marked up prices. This place is a joke. We were fooled last year 2020 and now have mediocre sofas and a dining set with already flattened seat cushions, cracking wood tables and wobbly chairs. I hope that nobody else gets fooled by business again. Also don't be surprised if they change their name again to keep their lies and continue the misconception.
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March 2021 by Brian O.
November 29, 2020 I ordered a sofa and paid in full. During the ordering process I was told it would take a maximum of 12 weeks, as stated on the sales order. The associate reiterated this profusely. It is now March 23, 2021 and there is no word on the sofa. I called the shop only to be told by the owner that I am trying to take advantage of the pandemic. I think this is the other way around. Further, this guy said I was "not from this planet". And he repeated it over and over preventing me from talking. He refused to work with me towards agreeable compensation. I called Jonathan Louis (the manufacturer) and they were willing to work with Urbanliving towards compensation, but the owner was unwilling to listen. Stay far, far, far away. This is the worst business I've dealt with in 40 years. They've been reported to the BBB and the Attorney General's Office. The owner did say multiple times that the sales order is "not a contract". So what's promised and paid for, doesn't have to be delivered.
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August 2020 by Tang Lollis
Great deals!!!!Closing permanently soon..
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August 2020 by Bud G
Great place to shop
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July 2020 by Brad Lee-Garcia
Sadly they are currently going out of business. Get in there and get some good deals while you can. Rick helped us out yesterday and made us a great deal that we couldn't pass up!
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July 2020 by Tim O'Connor
Sad to see them closing, but understand the reasons why. Best wishes.
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July 2020 by Alberto Rojas
Business is "closing" Furniture over priced in my opinion. I wouldn't come back or recommend this place
