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February 2024 by Jae Ha
Very good!
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February 2024 by Stacy B.
I loved the moving van. I had to clean it because my stuff was going inside I returned it and they really should pay me because it was returned like brand new clean. But most people would think it was fine like it was I'm just a perfectionist The UHaul man was great, so helpful. I will be back and I would go back to that same location.
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February 2024 by E Hunter
It was fast and simple, from pricing to pick up and return. Staff was friendly and very helpful.
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January 2024 by Christine Payne
Very kind and helpful staff . Super friendly
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January 2024 by joe fernicola
The service I recived from the Torrance store was excepetional.
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January 2024 by Ravi S.
I needed a large van to move a piece of framed art. I was able to book the exact vehicle I needed at the time I needed with no issue online. The app worked great and allowed me to pre-check in with all my information so when I showed up to grab the truck it was a breeze. The manager was super friendly and helpful. The truck worked perfect and when I returned it the gentlemen was quick and really nice. The entire process was fast and efficient. Highly recommend it. There is ample parking around the store which is convenient and easy.
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November 2023 by The Woa (The Woa)
Giving 3 just because the knowledge of propane tanks, refill up, and safety questions were very poor or limited. Basically IDK to everything but they indeed sell propane by the gallon. If you have a tank exchange I recommend going to the swap station at most grocery and gas stations. The liability of error goes off you and on the exchange company. Most u-haul employees and store managers know a large amount of informative safety and tank differences but I saw little being expressed here. Almost as if "heres your tank, and IDK" to do you think it's safe and should I do anything to check? Doesn't the pump have a pressure meter? "IDK"Friendly Staff and Clean Bathrooms
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November 2023 by Howard D
I've rented multiple trailers from this u-haul this year. They are friendly, efficient and do a great job!
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November 2023 by Siavash Aghaei
Rudest people. I am a regular customer of uhal. Do not rent from this location. Nasty people. They canceled my reservation night before our move because someone extended. Not even a apology, not once. Garbage service.
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October 2023 by Joymarie Pedrosa-Negron
The customer service here was amazing! We rented a trailer that ended up not fitting our furniture and they were able to replace for us with a small extra fee. They are all super nice and I cannot recommend this place enough!
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September 2023 by JP JP
Had an unusual stare down by one of the workers as they were pointing blame of the new scratch in the bumper NXT to existing scratches that appeared to be painted already... as it was probably scratched on our loan, but that's why we paid for the extra insurance.... not to mention almost $1700.00 for the 2 weeks....Why do we keep renting these p/u trucks
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August 2023 by Elyse Williams
Horrible return situationWhy do have customers have to return after hours vehicle with app. The process is way too long! Drop box return requires you to download app to avoid $20 return fee !
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July 2023 by Esther K.
I had a great experience, renting a U-Haul truck to load my two tricycles to get fixed. The rates were straightforward and affordable. I paid 20 bucks for the day plus about a dollar a mile give or take and I made sure to keep the gas where it was and I didn't feel pressured timewise because I had the option to extend online. Just make sure you don't park your car there so you have to get a ride, I will definitely use it again in the future.
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July 2023 by Nestor Eligio
Horrible experience just trying to enter this place! Door sign says don't enter and Manager telling me to enter when his own employee telling me not too. No one is coordinating the parking and cars are blocking areas of emergency. Poor service.
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July 2023 by N Sawa
Terrible!!! They called us to cancel our truck just 1 week before our moving to other state even though we ordered it 3 months before. They just excused that their cancellation was due to the highly demanded.
