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November 2023 by Richard P.
This is the best repair shop I've been to in the area and I've lived here for awhile. Excellent facilities and top notch mechanics, I drive an aging high top diesel sprinter van. They keep it running great. I want to give a big shout out to Tony and his team of amazing mechanics. Thank You Torrance Auto Repair for your excellent service. I HIGHLY RECOMMEND THIS SHOP!!!... Especially if you have an oversized vehicle.
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November 2023 by Denise D.
Thank you Jimmy!!! I think that is his name... 5 years of riding around town with my Subaru air conditioning not working, taking it to multiple shops including the dealership only to be told - it works, it's the same temperature as the air outside... What!?!? This guy fixes it overnight with one part. Thank you! Thank you! Thank you!!! Gone are the days of riding through the Central Valley with the windows down and a block of ice sitting beneath my dog's bed to keep him cool. I was literally going to have to sell my paid off car just to get air conditioning before this shop came into my life. The price was a bit different than initially quoted but I understood why and that most of the time set prices can't really be guaranteed depending on what they find once they really get under the hood of your car. My AC works now and I am a happy clam. :)
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November 2023 by Roger Y
Great place for suspension and brake repair and service. Had the front end suspension repaired on my 2009 Yukon XL. The SUV steers great and feels tight now. Also had an issue with the emergency brake. Had an issue with it when they repaired it, but they rectified it immediately. Richard is an amazing service advisor! He felt bad that the emergency brake problem didn't get fixed properly, so he actually delivered my car to my office! Now that's service! Will definitely bring my car back here again!
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October 2023 by Chad Doerge
This is the only place to take your vehicle for an alignment. Carlos can handle the big jobs Noone else wanted to touch so if you have a lifted truck this is the place. 5 star rating from me everytime. Even so called 4 wheel shops wouldn't help me but Carlos at Torrance Auto Repair made it look easy. My ride drives like a brand new truck.
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October 2023 by Alex Alvarez
I would like to thank Jose for a great experience At Torrance Auto Repair Friendly and down to earth! Had a front end wheel alignmentAnd I was totally satisfied with the work!
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September 2023 by Durwood J.
I was referred to this shop, for a front end alignment, by my Sam's Club, after they installed 4 new tires. The staff was friendly, and knowledgeable. They checked my car after alignment for any other possible needs. None were found, and I was on my way within an hour. Price was reasonable.. I am not a trusting person, but Zi felt, I could trust their judgement after my encounter, and speaking to long time customers, in their waiting room. Best time to take your vehicle is early morning, or call for an appointment. I will be returning for future car needs. Ask for Tony.
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September 2023 by Colette Trainor
Tony was the BEST advisor! I know nothing about cars but I felt he was honest. My new brakes are fantastic! I feel safe in the car!
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August 2023 by Kris Barba
The first few time I my vehicle in they were very nice and helpful but this time was has not been good. I spoke Jose on a Wed. and told him my check engine light was coming on so he said to stop by and he's see what code came up, I stopped by and he did just what he said he would, he cleared it and told me if it came on again to let him know which it did come on again and I contacted him on Thursday. He asked me to send my license number to him which I did and I hadn't heard back from him so i reached out again and he said he would call his parts guy, by the end of the day he hadn't responded so I text him again and he tells me it will be $450.00 for parts and labor. I'm not sure how he could tell what the issue was if the code that came up was a generic code but he told me what needed to be replaced and that he would call me in 10 minutes, never called. I texted him Friday morning and never heard from him so I called another person at the place and left him a message. It was late in the day and figured may he had already left for the day so Monday comes around and neither one of them contact me so I text Jose again and tell him that I'm very disappointed in his customer service and that I will no bring my vehicle back there and of course not text back. Also they are not open on Saturday's which is not good for people that work full time.
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July 2023 by Andrew L.
Quality service and great Zoey was especially helpful! I would definitely recommend this place.
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July 2023 by Colette T.
My car was hit while parked. The insurance company sent it to ANOTHER shop and when I got it back I was told the ABS Sensor on the opposite side of damage couldn't be repaired . It turns out it was just installed improperly. Torrance Auto Repair fixed it in literally minutes. It's my new repair shop. Bringing my other car in for oil change and regular service! Tony and his crew are fabulous!!!!
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July 2023 by Angela R.
Although I didn't get any work done (because my husband decided otherwise), I called today and chatted with Richard. He was able to give me an idea of what was going on over the phone before getting my car towed to him. I appreciate the time, effort, and customer service aspect of things. I don't feel like it's something that is common in this day and age! So thank you, Richard! I'll definitely be coming back to get some work done on my car in the future. I appreciate the communication and time.
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July 2023 by Felipe Gallegos
I can't begin to describe how much of a lifesaver Torrance Auto is! I came in with my wheel almost falling off the axle. Tony, Ruben and Zo took care of me and had me on my way the SAME DAY!!! They also offer a nice AAA discount! Not looking forward to another breakdown but when that happens again Torrance Auto is going to make it stress free!Service: Steering & suspension repair
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June 2023 by Heather Stubbs
They fixed our van pretty good. Zoe is awesome was very thorough, efficient and kind. I like this placeServices: Steering & suspension replacement
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June 2023 by Kim Njeru
Ask for Zoe.Honesty and auto shop usually don't end up in the same sentence but they do here.Clear upfront and quick.
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June 2023 by ALBERTA Davis
I had maintenance done on my car here. I had great customer service working with Zoe and I recommend getting work done at this shop ?Service: Auto maintenance
