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January 2024 by Aaron
The guys at Dropout Cyclery have been great! I have been riding and racing BMX bicycles my entire life and have been to the store multiple times for their products, repairs and knowledge. They are attentive, well versed and friendly. I highly recommend them for any of your cycling needs. I was also impressed with their skills on the new battery powered bikes.
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January 2024 by Joseph Garey
Jonathan was very professional and very easy to work with. Would do and will do business with the Drop Out again.
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November 2023 by Nick Raygoza
Stopped by on my way home from work for some small things I knew I wouldn’t be able to get before my LBS closed. Pleasantly surprised, and will for sure be returning. Super friendly, knowledgeable, and clean shop.
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November 2023 by Keith Gallagher
GreatAndrew and Jonathan are extremely knowledgeable and helpful. This is my first adventure into E-bikes and they were exceptional with customer service and helping me start to finish.You can't go wrong with them!KeithTorrance
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November 2023 by Ryan
Great service. Clear communication of repairs needed. Repairs completed ahead of schedule and at a fair price. Going back for sure.
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November 2023 by Alison Hensley
We heard of the DropOut Cyclery by word of mouth and have been impressed since day one. My husband bought a used Trek Emonda here a few months back and we just brought my Trek Domane in for a tune up. We got it back next day, ready to go with new tires and new handlebar tape. The service is excellent and JP (the owner) took the time to teach us how to best maintain our bikes. He really listens and helps us understand & get what’s best for our level of cycling, not just sell the most expensive stuff. Great store and would highly recommend it.
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September 2023 by Mike Valladares
I have been here 3 different times already, for different, unrelated issues. Each time, the service has been outstanding. Jonathan is very knowledgeable and experienced. His insight and foresight saved me a few hundred dollars. For all your cycling needs, this shop should definitely be your first choice. Whether is service, parts or accessories, come here first before you order anything online. Any product you purchase online to save a few bucks, might end up costing you much more or be a waste of your time. Remember, cycling is awesome, but it’s also risky, so having the proper gear and a well-maintained bike is paramount to your safety.
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August 2023 by Robert Tyrrell
I brought in an in-warranty replacement of the rear wheel/motor for my Lectric Xpedition cargo ebike. I brought the new wheel/motor that Lectric sent to me to Dropout Cyclery based on Lectric’s recommendation. The work was done ahead of schedule with an excellent result. They spend enough time with you to understand your needs, communicate, and inform. I was back on my e-bike in less than 24 hours. I’m happy.
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August 2023 by Steven Wojtak
I went in Sunday to get my tire fixed. He was open and recommended a better tire and tube than was on my bike. The service was fast and the quality of the tube and tire was top notch. I appreciate him being open on a Sunday and fixing the tire immediately. No waiting--I like that!
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July 2023 by Norma Mayoral
Hands down one of the best knowledge shop with honest staff and great quality section. I went in to get my mother an electric bike and came out extremely pleased with our purchase. My mother is 4’10” and we were able to try and be educated on what would work well for her hight, weight, and day to day use of the bike. They saw us as long term customers not just a quick sale of the day. Very impressed that they do in house repairs and prices are great! We definitely recommend this place to anyone!!! I’m pleased that my mother feels comfortable enough to go back and ask for help and feel heard.
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June 2023 by Berkshire Bike and Board
Rented a bike and it was very nicely dialed and came with a super comfy high performance fizik 3D printed saddle! Also shared info on how to hook up with some nearby local group rides.
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June 2023 by Danielle Imbriale
Jonathan is awesome! He helped me pick out the perfect bike for my daughter. He even texted me photos of what he had it stock to make it so easy to get what I needed.
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May 2023 by Larry T. atCycleItalia
5-stars for someone who speaks CAMPAGNOLO! I used to live in Torrance and worked in a few bike stores there (no longer in biz) but during a recent visit asked around about a decent shop. Word-of-mouth got me to The Dropout where I met JP. Now when someone from the old hometown asks about a real, service-oriented bike shop I have a place to send them! BRAVO JP!
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May 2023 by Jake C.
I Needed a Gates Belt Drive Cog, and a spoke replacement for my rear wheel. They handled it for a fair price and cleaned up the wheel and made it look good as new. Highly recommend seeing these guys for any bike repairs.
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May 2023 by LeAnne W.
I bought an e-bike online and this bike shop was listed on their site as an affiliate shop for bike service. I called them to confirm they could service my bike. They were so helpful - in fact, advised me that they would unbox my bike and do a complete safety inspection at a very reasonable price. When I got there I of course had a million questions and they patiently answered all my questions and serviced my bike. I will definitely be back and will share this business with anyone i know who may need service on their bike. Thank you!
