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March 2024 by S R
Victor and David were so helpful! We rented a wheelchair and they really went above and beyond in helping us!
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March 2024 by Sara R.
Victor and David were so helpful. Super easy to rent a wheelchair and they went above and beyond in helping me!
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March 2024 by Justin Weilein
Great staff. Extremely helpful and caring. They had everything I needed.
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February 2024 by Lorina Quesada
Hours are not accurate . Came at 2pm on Saturday and closed sign is up on both doors . Drove a long way to Make sure I got here before closing time and wasn't even open .
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January 2024 by Crystal B.
Friendly service. I needed a nebulizer machine for my son asap. They made the process very simple. Multiple staff members, both on the phone and in person explained the process of paying cash versus using my insurance. In the end, they were so affordable we just purchased with cash. Will definitely use them again for any medical supply needs.
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January 2024 by Mariya W.
Do not trust with your credit/debit cards !!! I was scammed by this store. My credit card had a fraudulent charge (apparently their employee has stole from many customers credit and debit cards ) and I had to cancel it. Sure enough, manager of the same store that stole from me now want me to be penalized for "invalid credit card" on file. What a "great" business they run here: still from your credit card AND charge you penalty for stopping them from doing so !!!
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November 2023 by Amber T.
i reviewed this place in january this year and the issue i wrote about then has still not been resolved!!! i was promised in june by the new manager, mike bailey, and all his sidekicks that it would be taken care of and he would handle it personally!!!! so much for the guy at the top not being willing to return my calls, have left him over 20 messages that have gone unanswered and no replies, he has had 2 of his employees answer when i specifically asked for him. they have given me the run around every time i call and just promise me they are "on top of it" and yet clearly they aren't doing anything. i have called the medicare/medical rep that gave him the approval in june to see if she can help because this place sucks!!! do not do business with them, you will be sorry
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November 2023 by mcclinton hamilton
Always buy my Dad's compression socks ? here and service is excellent ?
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September 2023 by Hope H.
I used to think this was a great retail store - - NOT ANYMORE! $2,300 was debited from my account in early July 2023 after returning an item that was no longer needed. The young man asked for my debit card and promptly MADE A COPY OF IT. I thought that was weird and it seemed "off" to me. I received my refund ($238.00) so that was good. However, several days later I saw that $2,300.00 was debited from my checking account. This retail store was the ONLY ONE who could have debited the money from me. Fortunately, my bank was able to ascertain that I did not authorize the charges and I got my money back. I went back to the store and talked with a manager (?) about the fraudulent charges. He assured me that his supervisor would call me back. Of course, THAT NEVER HAPPENED. BEWARE of the young men who work here. And DO NOT use your debit card here! If you MUST purchase something, I suggest you use CASH ONLY.
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May 2023 by Teresa S.
We stopped in today to buy a new pad for a wheelchair and while we were there my husband mentioned that his left walker brake wasn't working. The gentleman that works there, Ruben, immediately adjusted the brake on the spot. He did it quickly and with a smile. What fantastic customer service. We have purchased many items there over the years since they have such an excellent selection. One of our favorite things is a free clinic they hold occasionally to have your wheelchair, walker, etc. inspected and adjusted. It's a wonderful service. Thank you South Bay Home Health.
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May 2023 by ken s
Need to buy medical supplies out-of-pocket? Then don't bother coming here. A lot of the stuff they sell is almost five times more expensive than it is on Amazon for the exact same brands.Okay, but what if you have a prescription? Well good luck getting them to give you anything unless you have excellent insurance. Else they'll just give you excuse after excuse as to why they can't fulfill your prescription.Staff is also extremely rude. Good luck getting any help over the phone. If you want friendly service, show up in person with cash.
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May 2023 by Roberto Cabrera
Great place to get medical supplies awesome staff. Highly recommend
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May 2023 by Dennis Moore
They are the best Carlos in the repair department help with my problem I can not thank him enough
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January 2023 by Jacquelyn B.
I was in a relative immediate need of a bariatric commode (after not realizing I hadn't ordered it from Amazon to have it delivered in time before 1/14) and South Bay Home Health Care had the exact one I needed (after having called 2-3 other places that didn't have that commode in stock and offered to order it, but with the upcoming MLK holiday it would take days to come). The person who helped me (I'm sorry, I'm forgetting her name) was so nice and really helpful. While she had the brand of commode I wanted (Nova), I wasn't sure if the model they had was the same model I saw on Amazon. But she gave me the model number and after doing some research, I discovered they were one in the same. They even gave me a 15% discount after I told them the Amazon one was cheaper, and in the end the discount saved me a little more than had I ordered it from Amazon! I rate South Bay 5 stars for excellent customer service and inventory!
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January 2023 by Trisha Smith
Have been coming here both for me and my late brother got many years. They have great selection for osteoarthritis and needs of seniors. The staff are knowledgeable too and go work with your doctors office.
