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December 2023 by Tammy Wong
Staff was very friendly and polite. Our room was facing the freeway so it was a bit noisy. Hallway evident someone on that floor was smoking weed. My biggest issue was the ants/bug found all over the bathroom floor coming from the cracks. If it wasn’t for that, the room looks clean and tidy. We stayed for 3 nights and never had anyone come in to make our room or throw the garbage. Laundry room only has 1 washer and 2 dryers so be prepared to wait if you have multiple loads.
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December 2023 by Tammy W.
Staff was very friendly and polite. Our room was facing the freeway so it was a bit noisy. Hallway evident someone on that floor was smoking weed. My biggest issue was the ants/bug found all over the bathroom floor coming from the cracks. If it wasn't for that, the room looks clean and tidy. We stayed for 3 nights and never had anyone come in to make our room or throw the garbage. Laundry room only has 1 washer and 2 dryers so be prepared to wait if you have multiple loads.
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December 2023 by Peach Music
Cost cutting evident throughout, felt more cheap than inexpensive. Rooms are cleaned every 3rd day...I found a long black hair in my shower (I have short blond hair). Speaking of the shower, water pressure is decidedly dialed in for economy, I felt like I was a plant being watered. If you're booking this spot to save money, make sure to bring your own food and beverage...a bottle of water is six bucks.
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October 2023 by Claire Talbot
Pass your way. The pool will be very cold and above all get ready to make your own room. The housekeeper either spends once every three days or never it's lucky.The hotel also makes great starbucks you will tell me but be careful check your drinks because you order a hot chocolate you end up with a coffee. In short, no effort when they do nonsense and always pass behind them. Too bad. Claire Francoise room 249
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October 2023 by Crissy G.
We chose to stay here because I found a great deal. I called to see if our room would be ready earlier, but they had people staying later and our room wasn't ready until closer to 4. The rooms are big and nice. They had tons of room in the rooms. Our room said we would have a king size bed with a sofa couch. There was definitely no sofa couch. We were able to step on one bed, thankfully. Friendly hotel staff.
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October 2023 by Chadie G.
Starting off with a strong 2. Unclean toilet and maintenance bits block left in the room. This room was clearly being worked on and not ready for anyone to check in yet. Overall the housekeeping lady was super sweet and took care of the toilet situation right away. The front desk lady was super friendly and the operator on the phone was exceptionally professional. Hopefully the rating gets better.
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September 2023 by Ham Bone
The hotels laundry room holds one washer and two dryers. Has no waiting room, the room can barely hold one person. There's only one laundry room and it's on the bottom floor and if you're on the 4th floor you'll spend half a day going up and down to see if there's room for your stuff.
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September 2023 by Patrick
I like this location. I've lived in Torrance/Gardena area for 10 years so whenever I layover in LA for business I'd like to stay in Torrance. The previous management of this hotel has been pretty good. I have stayed at Sonesta twice in the past 4 weeks. In both occasions I found the cleanness worrisome. If the house keeping leaves strands of hair on bathroom floor and desks, what other areas they might have missed? I would probably look elsewhere in my future stay in LA area.
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August 2023 by Nick Haas
Very kind and helpful staff, spacious and clean lounging areas. Quiet location. Plenty of free parking. Underrated hotel choice! Will stay again.Rooms: Very comfortableNearby activities: Plenty of great restaurants within short driving distance.Safety: Felt very safe here.Walkability: Business park area with not much to walk to.
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August 2023 by J T
Pretty good hotel that is fairly close to LAX. There was a huge Taylor Swift concert in LA and all the hotels were double their normal prices. This hotel is just outside Los Angeles and was fairly reasonably priced. We were thankful to find it. The rooms were fairly quiet too.
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August 2023 by Serene H.
Don't do it Carpets are filthy They only have house keeping every 3 days No mini fridge. Breakfast- 2 waffles 2 OJ and 2 muffins 44.00!!!
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July 2023 by Rosalie Wang
Worth the money! This place is nice and close to the airport, yet in the middle of things. Love the little gesture they do i.e. recycle bins, complimentary coffee machine, bottled water upon check in, etc. Pool is well maintained, 24 gym & front desk. Staffs are super friendly. Free parking. Cold aircon. Will recommend ?
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July 2023 by Mr_Doc_Savage
This was a great price for how close we were to the ocean. The rooms were clean and ready for us. They even changed the beds from 2 queens to a king since our kid could not come.
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July 2023 by Ashley
The room reeked of something that smelt similar to citronella. It was very overpowering as if they were trying to mask the smell of something. We had to sleep with the door open and constantly air out the place. Our neighbours were smoking in their room and it was wafting through the bathroom vent as well. The cherry on top is the power was out for 9 hours (scheduled outage) and we didn’t receive any form of discount or reimbursement despite being told they’d have someone reach out to us or we’d receive a refund. Had we known ANY of this, especially the power outage, we wouldn’t have stayed here. We had to chuck out a bunch of stuff from our fridge since it was no longer cold in the morning.The rooms were very outdated. The furniture was falling apart, the lighting is awful, the power outlets next to the bed could barely even hold a phone charger in place they were so rickety. I wouldn’t for the life of me step barefoot on the carpeted floors either. For the price we paid, I would have expected a much more pleasant stay.
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July 2023 by David Vogel
Good traveler's hotel near the highway. Convenient, clean and no highway noise. Also, if you like beer, a bunch of good micro breweries within a short driving distance... Very surprised.
