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March 2024 by Razor 5.
Employee Jesus every great person. He always helped out my grandma with the groceries. I like him because he doesn't ask for tips like other employees. He actually does his job and doesn't expect something in return. Overall very great consumer service. I like this guy he always working. And still has time to help out consumers.
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February 2024 by Aaron Here
Wasted trip - several advertized items were sold-out !!!
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January 2024 by Debra Shrader
Well stocked, reasonable prices
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December 2023 by Derek Walker
They had more than I was looking for. The store was exceptionally clean and well stocked.
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November 2023 by A Z
I love Smart & Final for their great prices, bulk items that are still small enough that I can carry them myself (50-y.o. woman), the good variety of products they generally have, their great deli salads like potato with egg, and they carry my favorite flavored liquid creamer in the large economy size, as well as heavy whipping cream in large unit sizes.The employees are ALWAYS STELLAR at all the Smart & Finals I’ve been to.Keep in mind that each location will have somewhat different products based on what sells in their store as well as local ordinances.For example, the stores in RB don’t sell foam cups because it’s against the law there.And the one at 1125 E El Segundo Blvd, Los Angeles, CA 90059 caters to the surrounding community, **which it definitely should do,** but that leaves me out because I don’t purchase those items.So what I’m saying is that each location caters to their surrounding community-and that’s really a great thing! So you simply have to find your tribe’s locations.They don’t get five stars, though, because they are not fast enough with their restocking of items that consistently sell out.Perhaps that is a management strategy, but ***it annoys the heck out of me as a customer, and THIS DRIVES ME AWAY.*** This behavior pushes me out of your store and into somebody else’s store. So when all item at the Torrance store it’s put off stock, I go to the South RB store, and they usually have it.Regarding stock, they also should be more diligent in rotating their stock: In the past few years that I have been shopping at Smart & Final (both at this location and at the one in South Redondo Beach —1516 S Pacific Coast Hwy, Redondo Beach CA 90277), I have purchased food that, when I got home, I saw its was already expired. It happened twice at this store and once at the other store.It really peeved me the second and third times because it began to feel like negligence. I barely have time to shop as it is, and now you’re causing me to have to spend more time to return the product???I understand that nobody is perfect, but this really shouldn’t be happening; people could get sick and sue the company—if they survive the infection and don’t die from sepsis! And yes, you can get sepsis from salmonella.(I was hospitalized for five days in 2014 with sepsis. I was close to death for a few days, apparently. We never figured out where I got it from.)
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November 2023 by Neal N.
Smart & Final has electronic coupons on select items that you have to "clip" from their app. Well, if the app worked, then it would be fine, but the app doesn't work. Even the associates in the store commented that other customers had issues. After fussing around with the app, deleting and reinstalling the app, it still didn't work. Smart & Final? Actually, it's more like Stupid & Not Shopping Here Again!
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October 2023 by thea rogers
Angie is so cool. We stop in after a hard day of work and she makes us smile. The store is small but still has essentials we need. Easy to park and get in and out quickly.
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September 2023 by Chad Doerge
I always find great discounts. It's the only way I have made it through the rising costs of food.
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August 2023 by ALI cat
This place is clean, great customer service and pretty much anything you need you will find. Lines are usually short, plus great prices on bulk items. I frequent this place. Parking lot is easy to get around and parking is easily found.
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August 2023 by J Mit
Wow never in my life one of the workers accused me of having ribs in my pants and asked to lift my shirt. Wont ever be coming here again. I suggest you take your business elsewhere as well.
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August 2023 by Charrise L.
Around 6PM, probably a busy time for markets, I stopped in to Smart and Final. Picked up a few things and headed to the registers. Only one was open with about 7 people in line. The line was so long, it actually jackknifed at the front and down one aisle. Another checker casually walks over to open another register. There was no urgency in her moves nor did she apologize to the customers. Just thought that was interesting. Not sure I will return. Ok, bye
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July 2023 by Glenn Smith
I have had better experiences. A month or so ago I downloaded the app for digital coupons to cut and use for some great deals. But this time it said my app was outdated and I needed to update to the new version. So went to the App Store to do so and it says this new version will not work on my phone. I'm sure as hell not going out to buy a new phone just so I can have the Smart & Final app. So until I need a new phone they have lost a customer.
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June 2023 by Tammy J.
Went to get beer because of ad and they didn't have any, went back 2 days later and still didn't have any. Will not go back. Why put something in ad if you don't have it.
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May 2023 by C B
I will go out of my way to come to this store. This location the workers are awesome. One worker asked if I needed help finding anything. That made my day. The cashier Mary was awesome. Very friendly and helpful. I was very happy.
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May 2023 by Bobbi V.
Emily the girl with dark hair and light skin has very poor customer service skills. I asked her one question and she snapped at me. You would think she would be respectful considering I'm a customer but she must hate her job.