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February 2024 by Kevin Escobar
This is the worst gas station everEmployees are the worst in hereThey try to steal your reward pointIf you want good service don't come here
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February 2024 by Min Son
Cheap prices but no gas every time i go…
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January 2024 by Xi Chen
no rest room
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December 2023 by Human M.
Left standing at the window for 10 minutes. Called out to her 3 times. She finally answered after the third call out just to be told they were closed. Thanks for the answer the first time.
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December 2023 by evonne daza
I went in there 3 times for french vanilla drink and Vanessa kept stating the machine didn't work as she kept texing. There was no note placed on the machine stating out of order. She was also a little rude.
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December 2023 by Dee H.
I was in dire need of gas and this Shell was reasonably priced. Pulled up and didn't want to get out of my car because the guys in the cars in front of me gave me unsafe vibes. So I pulled up to another pump only to be disappointed that the pump was functional. It had a weird thing on the screen that was illegible. I moved to another open pump on the other side and same thing. Can't you put a caution tape on the exterior so people don't waste their time driving up to each pump that doesn't work? never again.
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December 2023 by Moses Jung (Exodus)
A very high chance that the pumps will be broken, won't accept cards, or need to pay through cashier. The last time I went through the car wash, the dryer wouldn't work, leaving me with a wet car.
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September 2023 by Chong Yun
I stopped at this Shell Gas Station to wash my car. I walked into the store and I wasgreeted by a man who was a manager.He was polite and he had a courteous manner.The store was cleaned and kept well organized. I grabbed two bottles of Cokeand went to the cashier. Then, I saw a signthat they offered a drive-thru car wash& it was only $6.00.I needed the car wash for my car so Ipaid the money. Then, they gave me a code number to get into the car wash system. I drove to the car wash area.When I punched the code number on the entrance system, the green light came onand I drove inside. The car wash system changed different cycles & washed my car automatically. When it was finished, the red light came on and let me exit outside.Afterward, I dried my car with a towelthoroughly and I came home. It was funto watch your car washing automatically.I had a full tank of gasoline so I didn't need to purchase gas. The gasoline price was $5.40 per gallon which was the average price.This Shell Gas Station has the best convenient & fast car washing service. And they offered all kinds of snacks, coffee, sodas & some groceries in their store. Also, they had good customer service..
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September 2023 by Elyssa G
The guy who works night graveyard on 9/2/23 was a completely rude tenant. Usually my experience is pleasant and the guys will keep a watch out for me when I pump after a late shift but this person insulted me and made me feel uncomfortable. Management should reconsider with this one
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August 2023 by Alex Guasti
I'm parking to get a snack and taking a break and the black employee tell me cannot stay here he tell me this is not a restaurant you cannot eat here you have to move and start getting so aggressive and I'm fill so scary and I don't feel safe it'crazy manager or something this is wrong somebody have to stop this guy bad service the address 29008 Normandie av Torrance ca
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August 2023 by Martin Carvajal
Very bad customer service and I saw how he treated an old man badly, he yelled at him very aggressively, they should change this employee because of his bad service, I will never return to this gas station
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August 2023 by Martha Hernandez
I’m had just right now a bad costumer service I’m a handicap person and the woman is on the register do not want me to park on the handicap parking and she refused to charge me for a car wash she was so racismo because I’m latina so don’t go there
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August 2023 by Matthew Klodt
Ive been to this gas station exactly 2 times and both times the store has been locked while the employee sits inside and refuses to help anyone pay cash for gas. So ridiculous
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July 2023 by Chong Y.
I walked into the store, and the manager, Rey, greeted me with a big smile. I only bought three bottles of Coke and paid for them. Then, he told me that the Shell store had been changed name to a 7-Eleven store. And they have a reward program for the customers. The reward program gets points, and with the points, you can get free food & other discounts. Also, they offer to drive in through a carwash. A regular carwash costs only $7.00. The price is lower than other car wash places. The gasoline price is medium. I like this store because good customer service. And it is convenient. I can grab drinks and snacks and put in gas. Then, get a carwash too.
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July 2023 by Cynthia Collins
I actually like this place because I can get gas and get a car wash. But today I was not pleased. I was not able to get the full service I paid for. After going through the car wash and now it's time to dry the machine did not come on so the young man inside came out to help me after I called but then it only stayed on for 20 seconds so I have to drive off with a wet car. Not sure if this is a known issue. Not a happy patron
