-
June 2024 by Edith Sloss
I recently had an unpleasant experience at the Shell Gas Station on June 16th around 8:30 am. Such behavior is entirely unacceptable, and it made me feel very uncomfortable. I expect better customer service and professionalism from any business, and I hope this issue is addressed promptly to prevent future customer encounter such an unpleasant person.
-
May 2024 by joshi “shy artist” lokks
Worse gas blonde hispanic attendee ever, I paid for air $2.00 and the air pressure gun has tape and air seeps out does not work. She refused to refund me my money, don't come here for air at all. And she tried to spend my lottery winning money on my gas without paying any precaution and without my permission!!
-
April 2024 by Artem Panchenko
Tried three pumps none of them worked.
-
March 2024 by Steven Garcia
Gas station attendant was very odd, abrupt and a little rude.
-
February 2024 by Kevin Escobar
This is the worst gas station everEmployees are the worst in hereThey try to steal your reward pointIf you want good service don't come here
-
February 2024 by Min Son
Cheap prices but no gas every time i go…
-
January 2024 by Xi Chen
no rest room
-
December 2023 by Human M.
Left standing at the window for 10 minutes. Called out to her 3 times. She finally answered after the third call out just to be told they were closed. Thanks for the answer the first time.
-
December 2023 by evonne daza
I went in there 3 times for french vanilla drink and Vanessa kept stating the machine didn't work as she kept texing. There was no note placed on the machine stating out of order. She was also a little rude.
-
December 2023 by Dee H.
I was in dire need of gas and this Shell was reasonably priced. Pulled up and didn't want to get out of my car because the guys in the cars in front of me gave me unsafe vibes. So I pulled up to another pump only to be disappointed that the pump was functional. It had a weird thing on the screen that was illegible. I moved to another open pump on the other side and same thing. Can't you put a caution tape on the exterior so people don't waste their time driving up to each pump that doesn't work? never again.
-
December 2023 by Moses Jung (Exodus)
A very high chance that the pumps will be broken, won't accept cards, or need to pay through cashier. The last time I went through the car wash, the dryer wouldn't work, leaving me with a wet car.
-
September 2023 by Chong Yun
I stopped at this Shell Gas Station to wash my car. I walked into the store and I wasgreeted by a man who was a manager.He was polite and he had a courteous manner.The store was cleaned and kept well organized. I grabbed two bottles of Cokeand went to the cashier. Then, I saw a signthat they offered a drive-thru car wash& it was only $6.00.I needed the car wash for my car so Ipaid the money. Then, they gave me a code number to get into the car wash system. I drove to the car wash area.When I punched the code number on the entrance system, the green light came onand I drove inside. The car wash system changed different cycles & washed my car automatically. When it was finished, the red light came on and let me exit outside.Afterward, I dried my car with a towelthoroughly and I came home. It was funto watch your car washing automatically.I had a full tank of gasoline so I didn't need to purchase gas. The gasoline price was $5.40 per gallon which was the average price.This Shell Gas Station has the best convenient & fast car washing service. And they offered all kinds of snacks, coffee, sodas & some groceries in their store. Also, they had good customer service..
-
September 2023 by Elyssa G
The guy who works night graveyard on 9/2/23 was a completely rude tenant. Usually my experience is pleasant and the guys will keep a watch out for me when I pump after a late shift but this person insulted me and made me feel uncomfortable. Management should reconsider with this one
-
August 2023 by Alex Guasti
I'm parking to get a snack and taking a break and the black employee tell me cannot stay here he tell me this is not a restaurant you cannot eat here you have to move and start getting so aggressive and I'm fill so scary and I don't feel safe it'crazy manager or something this is wrong somebody have to stop this guy bad service the address 29008 Normandie av Torrance ca
-
August 2023 by Martin Carvajal
Very bad customer service and I saw how he treated an old man badly, he yelled at him very aggressively, they should change this employee because of his bad service, I will never return to this gas station
