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March 2024 by Marshall Conrad
Had a great experience getting my watch battery and other watches looked at. Very good price for watch batteries with professional and honest owners. I've been to plenty of watch/jewelry shops that will see how much they can get away with-this is not one of those places. Would highly recommend.
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March 2024 by Josie J.
Ruby Jewelry is located in a large strip mall on Crenshaw Boulevard and Lomita Boulevard in Torrance. I had originally brought my 14K bangle bracelet for repair. A "youngish" man helped me and did a great job at a reasonable price. When I returned to have my 14K gold graduation ring repaired there was an elderly man and his wife there. I told him my graduation ring had cracked and pulled apart. After I got my ring back I was shocked. My 14K yellow gold ring looked like it had been covered (dipped?) with a dark colored imitation gold plating. The ring had been soldered but the crack still showed on the inside of the ring. The darkish gold colored coating on the inside of the ring had partially come off and had turned black. My ring had a small diamond on top of an onyx. The onyx around the diamond was scratched and damaged probably as the result of dipping a gold colored plating. My ring was ruined. When I showed it to them they denied they had done anything wrong and said the inside crack that was left was the best they could do. The final insult was when I was charged $25 to get my ring back! Never, never go this jewelry store. I now go to Melissa's Jewelry and Repair in Lomita where they've resized multiple rings at a reasonable price. I recommend them highly.
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July 2023 by Raetta R.
Took 14K jewelry to sell. was told it was not 14K.Had it tested else ware and found out it was EXACTALLY 14 K., BEWARE!
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May 2023 by Danny A.
I brought my wedding ring to be resized and they ruined my ring. They cut the ring and did a shitty job at soldering it together in addition the solder that was used was not gold. The finish was very rough and looked as though a two year old worked on it. I did not mention that I had to return three times to get to this point. The work is beyond their capabilities and I'm the one who suffered. I called them because the ring actually split where they soldered and requested a refund or at least half a refund as I need to get it fixed. The gentleman just said bring it back,I'll fix it. Obviously he has no idea what a ring should look like. Nice people but this job was outside their wheelhouse.
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March 2023 by Ed L.
I needed my 50 year old Elgin wristwatch repaired. I brought it to Ruby's and the gentleman that looked at it said he would open it and check it out. He said it probably only needed to be cleaned and lubed which I agreed to, but he said he'd call if it was something else. The next day he called me and said my watch was ready, it only needed to be cleaned and lubed. He could have sold me on unnecessary parts, but he was honest and HE WAS VERY REASONABLY PRICED. My watch is now keeping perfect time and it hasn't run this well since it was new.
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January 2023 by Rick S.
I had a watch which needed a new battery and for $20 in less than 10 minutes, I had a working watch, battery included.Very friendly owners/staff too!Easy parking in the huge outdoor shopping complex
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October 2022 by menashe cohen
Great help. Fixing gold. Real good on jewelry price. I bout pink ruby with diamond for my lady. They re sized it for free.
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September 2022 by Kelley Koul
Lovely people, repaired my gold chain quickly with great quality for a fair price.
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August 2022 by Benzion Gottlieb
Excellent repair
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December 2021 by Brittney T.
Ruined my ring I wanted resized. Had to go to another jeweler to get it fixed. The owners were really nice though.
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August 2021 by Rick Vickers
Excellent place to get your jewelry repairs. I been here a number of times.
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June 2021 by darlene kennedy
Sold me a pair of 22 k solid gold earrings for 280$$ and they where plated
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November 2020 by darcie kennedy
Sold me a pair of 22 k solid gold earrings for 280$$ and they where plated
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December 2019 by Alison D.
I have always had a good experience here, with watch battery changes and purchasing of some jewelry. The prices have been reasonable.
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August 2019 by Diego Acosta
Never been inside
