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February 2024 by Mason R.
The old owner was super cool and gave good prices but, when my battery started going bad, I went back to the place and there was a new owner. The new employee changed my battery but the battery ended up getting so much worse after I went to the place and I price checked how much I paid there versus how much I'd pay at another place, like verizon and he completely overcharged us. I had a bad feeling leaving the place before returning to get it back and I ended up regretting spending that much for the service when I could've went somewhere not so shady who wouldn't overcharge.
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February 2024 by Dante R.
Excellent service. Great communication and they were able to fix my MacBook Pro super fast. Highly recommend these guys.
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February 2024 by Evan K.
The team here was very punctual, honest, and professional. By far the best customer service i have recieved at any electronics repair store. They may not be the cheapest, but they offer by far the best value and that is worth so much more than saving a couple dollars. I will be taking my business here always!
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January 2024 by Cynthia V.
Great customer service. My daughter's iPad screen was shattered. Requested a quote and received a quick response. I was quoted $130 and that's exactly what I paid. They said it would be ready in 2 to 4 hours, and took them less than two hours. My daughter was happy with her new screen. Highly recommend!
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January 2024 by Jay P
STAFF(DION) WAS VERY PROFESSIONAL N FAIR !!! I WILL DEFINITELY GO BACK
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January 2024 by Ben Demir
Very professional
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January 2024 by Zonia Robles
I was referred to this location by an Allstate Protection I purchased for my iPhone and I was impressed. They reached out to us immediately when we filed the claim. The location is clean and spacious. The customer service was speedy and professional. Hopefully my phone won’t have any issues but this will definitely be a place I can rely on.
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January 2024 by EN C.
Fast. Honest and upfront about cost. Knowledgeable about tech. Clean office. Recommend.
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January 2024 by Rebecca S.
James was very responsive when I requested a quote and had questions. The repair (screen replacement) was quick and easy. They also gave us a new screen protector, but unfortunately, that caused the screen to be less sensitive so we had to take it back. Once the screen protector was off, everything worked fine with the new screen. Will definitely be back if we need to repair our phones!!
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December 2023 by Andrea D
I’ve been here twice & my experience was a 5 star ? both fast service (note: depends on the repair & please don’t unfairly judge a business due to normal business demand factors & circumstances) & professionalism in repairing my battery. They have a great policy that they hold their word to & my phone was back & running in no time. They are trustworthy, & I felt safe both times when entrusting them with my phone to give access. I stress this particularly because my experience at a DIFFERENT repair shop, I had a bad experience where the technician acted unprofessional & kept the phone for longer time & then added comments in my conversation with them that let me know that they were snooping on my phone because of the subsequent prying questions they were asking me after handing back the phone. And well for us girls, it raises alarm for us in the world ? we live in where women get stalked, followed, keys copied etc… Repair shops can ask you to temporarily remove your passcode for them to test the phone or test analyze it. So, what I’ve learned to do is: I change or erase sensitivite info prior to getting my phone fixed just in case so they can’t see my personal info so be careful especially for the girlies/ladies. Anyway, I reiterate that my experience with both technicians at this location at Rapid Mobile Repair, have always been well, professional, & safe. Never had an issue with mishandling my phone or info. I trust them & that’s why I genuinely recommend them.⚠️Note: I see reviews blaming technicians of failed service repair so my advice to prevent an inconvenience for You the customer & the business, is to have them check it before immediately repairing it. Otherwise you’ll get service for something you might not need. If the issue is with poor charge retention, double check that it’s either your battery or your battery port before asking to replace it. It will save the time & hassle because sometimes it’s not battery but the port that needs replacement. So.. you might end up blaming a business unfairly when something else could have been the issue all along.
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December 2023 by Hilda B.
So glad I found Rapid Mobile Repair on Yelp! My son cracked his iPad screen (9th generation) and we needed to get it fixed ASAP. I searched on Yelp and after reading amazing reviews about this place, I messaged the owner, James, about pricing. He got back to me in less than 10 minutes and quoted me $130. I thought this was a reasonable price so I took it in same day around noon. He told me it would take about 2-3 hours and that he would text me when it was done. Sure enough, I received a text in about two hours letting me know my son's iPad was ready for pick up. The new screen looks amazing! He even put on a screen protector for an extra $20. I definitely recommend Rapid Mobile Repair for all your electronic repair needs. Thank you, James!
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December 2023 by Richard P.
All I want to give a shout out to Aldair and Deon for being patient and waiting for me even after hours to get my phone serviced. Aldair was very friendly and fix my phone right away and he did an amazing job and my phone is working good as new. He also honored a discount on my battery when I need to change it I highly recommend service with these guys if you shatter your phone like I did.
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November 2023 by B C
Dion exceeded expectations. Fast, perfect, polite, professional.They are top shelf
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November 2023 by Austin M.
I couldn't recommend this place enough. Off the bat you can tell the owner's main concern is the customer and their needs. My fiancé and I came in for a screen and camera repair for 2 phones, it only took 20 mins and we got a great deal. More than willing to drive 20+ mins for this experience again.
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October 2023 by Christian N.
My son's school iPad screen was worse than cracked -- we didn't realize that the frame was also bent, which meant that it might not be reparable without damaging the rest of the iPad. I first took the iPad to Best Buy, because they originally said they could repair it for $150. But when they saw the extent of the damage, Best Buy said they'd have to mail it to Apple to have it repaired, which would take several days to get it back and would cost $250. I decided to try Rapid Mobile Repair to get a second opinion. Dion was very helpful in explaining the risk in trying to repair the iPad without damaging it completely. He said they'd look at it more closely and let me know by the end of the day whether they were able to fix it. Not only did they repair it within a few hours, but it only cost us $142 (including tax). I would highly recommend Rapid Mobile Repair. They are honest, quick, efficient, and friendly. We will definitely use them for our device repair needs in the future.