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March 2024 by Devan Cameron
Immaculately clean; safe and secure; easy to navigate. This is the location you're looking for. Ask for Catt if you have any questions-she is incredibly knowledgeable, helpful and welcoming and will make sure your stuff is in good hands!!!
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March 2024 by T L C
First review 8 months ago was wrong location on Crenshaw, here’s my review for correct location.1st review:I’ve dealt with Jasmine several times and she’s always pleasant. Had the pleasure of being assisted by Catt and she exceeded my expectations, above and beyond customer service, simply stating! Catt and Jasmine are super sweet, so respectful, and very helpful. It’s the small things that always make a HUGE impact for me. I’m so grateful there’s still some kind people left in this world full of uglies!!! We need to practice kindness towards one another, Jasmine & Catt do just that for me!!! THANK YOU both for providing exceptional customer service/support…2nd review:Catt is SUPER pleasant and helpful. There aren’t enough words to express my gratitude for the amazing customer service I always receive at this PS location. Catt is an absolute pleasure and truly cares about the customers.
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March 2024 by Lambert Bittinger
Catt was very helpful and exsplained everything very well.
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March 2024 by Laurie Matthews
Have been a customer of Public Storage at this location for a very long time. Catt is terrific! Always goes the extra mile to provide great customer service. Takes pride in her job and is a pleasure to work with when I stop by every month to pay my bill. Every PS location would be lucky to have Catt!
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December 2023 by James Al-Khatib
Catt was super helpful and friendly. I needed to move to a different unit and she helped me find the best unit. Thank you Catt!
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December 2023 by Cliff Paez
Went to get a storage space and just had a wonderful experience in getting a unit. Catt was so very helpful, she explained all the details, took me to see the unit and walked me through on using the app to unlock the gate, which is great, I didn't know that was an option. Couldn't be happier with my experience. Thanks Catt so much make it quick and easy.
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December 2023 by Kyle K
Catt is the absolute best when it comes to customer service. She made sure I got the correct storage unit and was extremely friendly and informative. The whole process was smooth and easy. I highly recommend this location for the helpful staff. Thanks Catt!
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December 2023 by Billy Jun
She was very pleasant and accommodating. Her communication skill is very good. It was a seamless process.
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December 2023 by RICK DEAN POSTEN
Catt does an exceptional job of assisting customers to ascertain and address their storage needs. It can be a time of stressful transition and she could not have been more helpful. Perhaps you could create a new title of Storage Counselor. Thanks Catt.
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December 2023 by John Frisch
Catt is the best ! She helped me with everything and was so friendly! I decided to rent here as soon as I talked with her! She knows her job well!
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November 2023 by Brandon Webb
Jasmine was extremely helpful throughout the entire process. She assisted me with moving in the storage as well as vacating the unit. I highly recommend you see Jasmine for any questions or concerns you have!
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October 2023 by Julie Stark
Thank you so much Catt and Jasmine for helping me get settled in with my new storage unit. They were so helpful!
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October 2023 by Nichole Blackburn
Thank you Catt and Jasmine for going out of your way to make my Public Storage experience exceptional! I appreciate your patience, professionalism and positive attitude while assisting me with my mother’s storage unit. You are both true assets to the team. Thank you!
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October 2023 by Carl Thomas
Jasmine was so helpful. She assisted me with getting my account together and was very patient with me. Thank you so much ?
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August 2023 by Kimberly P.
I spent a lot of time and physical energy and money trying to get people to help when I had to move and use storage. I had to get three storage units. Within two months they increased the amount by 25%! It was outrageous. I had to immediately empty one of the storage units and scramble around. They are very helpful when you're there in person. But half the time if they are walking around they have the doors locked so you don't know if anyone's there or not. I asked them to reduce the price and they refused. They really should be a time limit on their ability to go up on the price.
