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August 2024 by Thi
I came on 7/30/24 around 4pm.I saw Dr. Bostors he was genuinely kind, concerned about my well-being, professional, easy to talk to and listened to my questions and had answers.
I had to make another visit to the urgent care the following week. Dr. Bostros treated me again and recommended alot of procedures and follow up with speccialists. I could not get into a PCP for 2 months as they were all booked.... The office manager, Debbie was able to schedule me an appt with a PCP the following day!!!!!! That was AWESOME, she did all the work and I just showed up :) I appreciated her calling around at a time I did not feel good. She was also kind and professional as that's what Healthcare should be but not always....
My Wait time as this urgent care over the years as always been reasonable for a urgent care, front desk, nurse's and doctors are always the best. I have never had an issue with providence/urgent care.
THANK YOU DR. BOSTROS and DEBBIE :) :)
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August 2024 by Janine Oda
Dr. Bordador was excellent, very caring and compassionate. She took time to listen to me and help me with my health concerns. I was in great hands. The staff that checked me in was also great! They were very efficient and had a positive attitude. Also the wait was quick. Highly recommend coming here
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July 2024 by Darlene D
I’ve visited Providence Urgent Care in Torrance several times, and each visit has been quick and efficient. On my last visit, my daughter hurt her knee playing volleyball. We went to get it checked out, and they had an X-ray machine on-site, so they were able to get a better look right away. Fortunately, it wasn’t broken, but she did hyperextend it and needed a brace. They had one on-site, so we didn’t have to go elsewhere for an X-ray or a brace. Everything was done in one place. The doctors and nurses are always nice and helpful. It’s a great place to go for immediate, non-critical care much better than the ER!
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July 2024 by Ana Laura Soto
Such an amazing experience. I’ve never had this type of care anywhere else and especially at an urgent care facility. Had an urgent matter so had visit an urgent care doctor. I was coming from Los Angeles so my drive on a Tuesday afternoon was kind of busy but I needed to get checked out and was worth the drive. Waited probably 15min and that’s including check-in and filling out paperwork. Dr. Botros gave amazing care and very attentive. He made me feel safe, welcomed and heard.
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June 2024 by Bruce Harrison
The wait was short but the doctor couldn’t figure out how to logon to the computer and locked himself out. We waited 10 minutes with my child in pain and decided to go Torrance memorial. In hindsight I would go to one of the other urgent cares in the area. They didn’t forget to bill me for what was literally no service provided.
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March 2024 by Michael Aspeitia
This might have been the best urgent care experience I’ve ever had. The front desk attendants were personable, professional, and helpful. In less than five minutes, I was being called in for a room. The LVN was professional and the doctor took no more than 10 minutes until the time he saw me. He was very helpful, attentive, and explained everything. It could be that I went in at the perfect time, but I would definitely use this urgent care again.
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February 2024 by Nichole Ely
So nice! Helped my mom so much
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December 2023 by George D
Wait times are ridiculous
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December 2023 by Bry Si
Saw a doctor at this urgent care, he refused to prescribe antibiotics for a bacterial infection. I went to another urgent care and it was determined that I did require antibiotics, the same one I have been taking annually for years. I understand the press hype, I too have glanced at People magazine and read the same article, (when they need a filler,) about the evolution of drug resistant bacteria due to overly prescribed antibiotics. I am also aware that antibiotics do nothing for a viral infection. As for medication resilient bacteria, I am living in the here and now, am I suppose to wait for the super bacteria messiah? It is as if some doctors now receive their education through social media and latch onto the mantra of the day. The Tic Tok doc? Where do they get these people? How do they get through medical school? Why does this particular urgent care have more than their share? This is the second time. No, I don't believe every doctor at this urgent care is incompetent, but do you really want to take the gamble on getting this one? Antibiotics came into existence for a reason. I propose a diagnostic competition. Traditional medical doctor vs someone who watches YouTube videos. I wonder who would come out the victor? My bet is on the YouTuber. Let's just hope for AI to develop to finally replace the incompetence too often experienced by those unfortunate people that land on the wrong provider at this particular urgent care.
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September 2023 by Stephanie Paul
I have been to this Urgent Care location numerous times and have had great assistance each time. The wait is never too long and the staff are helpful and pleasant. The doctors are superb. They take the time with you and always know their stuff! My recent experience going in on Labor Day because of a bad fall was good. I had a good doctor - Issa M Botros - who was very caring and helped me greatly. Best Urgent Care Center!
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August 2023 by Arix Zajíček
Came in today and had a really great experience! Wait was only 15 minutes or so for a small problem. Everyone I spoke with was very kind, from the front desk to the medical assistants that helped resolve my issue. I'll be coming back again if I need!
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August 2023 by Michelle M.
This is the only urgent care I go to in my area, the office staff is always friendly. The nurses and doctors are great! I never feel rushed when I come and they listen to my concerns. The wait time can vary but the shortest I've waited is 10 minutes and longest only 1 hour.
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July 2023 by Cristina V.
Easy process check in with Nancy was very efficient my MA Maria had amazing bed side manner and made me feel relax . Dr was so sweet and Will come again .
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April 2023 by K P.
Best place ever! I did a 9:00am walk-in on a Sunday and was out by 9:40! First timer and hope to never be back. But it's certainly nice to know this place exists in the unlikely event.
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March 2023 by kathy J.
This urgent care establishment is Absolutely Nonchalant about the fact that they Do Not Honor their Hours Of Operation. They close at 6! And not 7pm as stated on their front door. This particular "Urgent Care" is a joke, and could care less about anyone's time, energy or need for care.
