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February 2024 by KR Koda
I have worked with this place for over a decade and have never been let down. With the occasional snafu that FedEx or UPS will create in losing a box, Postal Solutions are on the problem like world class detectives. For instance, they were relentless in finding a box being delivered to New York City, that a FedEx driver just did not want to walk up 3 flights of stairs to deliver and kept returning it to their warehouse. Alex found it and had it delivered. He is a genius, and a lifesaver.
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November 2023 by Steve Phung
Never ever drop the package here. It's the second time they lost my package, the package value is low ($40), but what if it's expensive one
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September 2023 by Khalid Khan
As a loyal customer who maintains a PO Box at Postal Solutions in Torrance, I am deeply disappointed by the service I received today. Despite my intention to have a promotional document printed, the representative informed me that custom size prints were not available. I offered to resize the document myself, but the representative insisted on adjusting it on their end. Unfortunately, the resulting print was completely out of margin due to the mismatched sizes. Despite my request to discard the erroneous print and allow me to resize the document, I was still charged for the flawed print that went directly into the trash. This is not the first time I've encountered such issues with the staff at this location. It's evident that their priority is monetary gain rather than customer satisfaction. While the amount might not be substantial, my frustration stems from their unwillingness to acknowledge their mistake and their insistence on charging for a useless print. I have encountered similar problems in the past, but the proximity of the store to my house has kept me returning. This experience only reaffirms that the staff prioritizes profit over customer experience.
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September 2023 by surya varma
I had to get some documents notarized & found this place recently and have been there a couple times. I must say, Wasim has been very professional with the notary services, friendly, & great customer experience overall. I would highly recommend this place to anyone looking for notary services.
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July 2022 by Emily R.
Outstanding service! So friendly, helpful, and efficient with our notary needs. I would HIGHLY recommend this location for notary services and I will certainly return in the future.
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May 2022 by Michael R.
Postal Solutions in Torrance is the perfect place for packaging and shipping and also notary service. Postal Solutions takes extra care to carefully package and weigh all items to be shipped. Frequently used addresses are saved so a label automatically prints out. I feel confident when shipping all over the US and Europe and have never had a problem. Thanks Alex and Pat and all the Postal Solutions team for fast and friendly service!
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December 2021 by Cric Ket
I have been a loyal customer for few years, when I pick up my packages the employee Alejandro (stocky guy with mustache) always makes me feel like he is doing me a favor giving me my packages, attitude is AWFUL and NOT friendly. This has happened a few times, I have considered re-thinking about keeping my mailbox with Arnie(he's the guy that opened my box, and owner). And when I left, outside another postal solutions who has a mailbox there stopped me in the parking lot, they told me that Alejandro treats them the same way.This made me post this comment here.And I do NOT see Arnie anymore there, I think some of the employees are doing whatever they please.I do NOT mind taking my business elsewhere!Arnie, I hope your reading these comments!
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November 2021 by Denielito F.
i was there last week, and a young lady in training helped me,unfortunately my documents came back for corrections. i told the staff alex about it and he helped me today with full professional courtesy and intelligence on what he is doing. the. eat part is he is so considerate and dis not charge me this second time around, what he dis is gave me a refund for my inconvenience he said. i refused to take the money but he insist. i mean... who does that?. he is an angel, a respectful man and i wish him and this business success and godbless him . i was really shocked that this kindness still happens in this sometimes crazy world .
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October 2021 by Sonya P.
Great staff there! -family type of business- recommend this business highly-- have been going there for years & they are great for service - never had bad service w/ them!!! Sonya
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September 2021 by Brooke Baker
We just did a notary with Alex- he’s so great! I’ve also shipped and bought boxes here. Great place.
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September 2021 by Judith S.
Very friendly and helpful pleasant staff. The staff really know what you want done when you talk postal options with them. Veteran owner store. Copy machines, Banners printed, packaging, supplies, don't forget stamps or get a notary to sign off on your documents.
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September 2021 by Michelle K.
Alex was great! I had a pack a very expensive glass sculpture and he packed it with extreme care and took pictures of how he packed it. Thank you Alex, I meant to share this sooner, but I was so busy!!!
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September 2021 by Carrie H.
I had to get something notarized. And found this place right near my home. I was out in minutes! ALEX, was extremely nice & helpful. Will definitely come back for other needs. Thanks again!
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August 2021 by ZOMG The HandyMan LLC
I sell items on ebay and I ship alot, I came there to ship just one very small package, the attendant asked me for my ID, then says she has to create an account since it's the first time I'm shipping with them and to make sure I'm really the one shipping the package. I took my package from her, went to the USPS and it was done in a jiffy! Please just go to the USPS, it will save you a great deal of money and time
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July 2021 by Ryan G.
So much easier than going to the post office plus they accept FedEx and UPS too. More importantly they are always friendly and helpful. This has become our go-to for deliveries. No reason to go to the PO any lore as they sell stamps too.
