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July 2023 by Anthony Bernal
To much hassle for the amount of money I was asking for.
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June 2023 by Elenilson Rivas
My first visit I went in with an open mind set after bad experience online and three "local" branches later; all instructing a co-signer. Of course I got denied, cool no pun intended. I came back 6/1/23 on my 2nd visit WITH A CO-SIGNER then to all of a sudden a new "loan specialist" said my co-signer HAD TO LIVE WITHIN THE SAME HOUSEHOLD. my response was "how come that information criteria was not disclosed throughout the WHOLE journey process?" All the specialist said is "I'm sorry, I know, I'm sorry." That is something I do not want to hear. My co-signer ended up applying for herself on a new application and even put down her car down as collateral. So supposedly she was approved for x amount. Come to find out my supposedly co-signer was STILL DENIDED AFTER the loan specialist told us she was approved for x amount. I don't understand. Maybe all this has to do with the lawsuit OneMain Financial group just lost 20 million dollars worth they have to pay back to customers? Real real bad experience and too much Hassel for very little money offered. Can anybody relate?
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May 2023 by LaMeca S.
I have dealt with One Main Financial in Torrance, California for years. They are extremely trustworthy. I was so concerned at first, because there were so many scams going on. However, they have proven to be a very caring and as stated above, very trustworthy company. Many times, when you might think," boy do I need some help to get through this bill or financial responsibility," they will reach out to you to see if there is anything they can do to help. They offered and insurance, when I originally signed up, and I added it to my account. What a blessing! I had an emergency situation come up before I was finished with the loan, and that insurance helped me tremendously. Happy, happy with them.
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April 2023 by DaleScience
rude clerk at OneMain lawndale ofc hung up on me when i inquired about an alert from Experian re: an account inquiry not made by me!! Declined to help me ID culprit in any way. All calls to other OneMain ofc's resulted in no human and no call backs from messages???? Inside job?? CAUTION dealing with this institution
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April 2023 by Raquel Sanchez
Very happy with the outcome of my office visit.Jacob was very helpful and professional .
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March 2023 by deborahkford
The staff is very courteous. Jacobo was very informative and answered all of my questions. Everything went well and in a timely manner.
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January 2023 by Bucky S.
Unless you need money immediately then look elsewhere; others are correct. You will pay high interest rates and they have hidden fees. Like the statement is different from the payoff amount.
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May 2022 by Starr Davidson
Very easy to work with and Very nice and helpful.
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November 2021 by Tony O.
The 1 1/2 star rating is fairly accurate, as with pretty much all predatory lenders for those with less than stellar credit. Just read the small print, read the reviews, and perhaps if the girl Nia learns some customer service you may be fine.
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February 2021 by Rebecca Reddington
I applied for a small loan through them and someone called me from the branch offering me an amount for my car which was not even what I needed the loan for - and it was an outrageous APR and monthly payment - more than what I’m paying through Santander which is the worst for high APR. I declined. Then another lady called me and when I told her I already spoke to someone she said it wasn’t them I spoke to (even though same phone number) and she hung up on me. Super rude. Terrible loan options. Terrible communications. Would never recommend. I would try Upstart before ever considering this company.
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February 2021 by Rebecca R.
applied for a small loan through them and someone called me from the branch offering me an amount for my car which was not even what I needed the loan for - and it was an outrageous APR and monthly payment - more than what I'm paying through Santander which is the worst for high APR. I declined. Then another lady called me and when I told her I already spoke to someone she said it wasn't them I spoke to (even though same phone number) and she hung up on me. Super rude. Terrible loan options. Terrible communications. Would never recommend. I would try Upstart before ever considering this company.
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July 2020 by Richard R.
I worked with Nia who was very professional. I wanted to know what they are about and get a quote. Nia was informative and even called back to check on my loan application. Don't understand these 1-stars, they are far better than 1-star.