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May 2024 by Kristina Boccardo
My husband and I had an excellent experience buying our wedding bands at Morgan’s Jewelers. Krystal was so knowledgeable, helpful, kind, and fun to shop with! We had been to a few jewelers first, and couldn’t find anything we loved. Krystal helped us find our dream rings and we couldn’t be happier. Thank you so much!!!
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May 2024 by J P
Morgan's is a great jewelry and watch store! They have a lot of jewelry and are also authorized dealer for Rolex and Breitling's. I have had a few excellent experiences working with Roselle the last year. I had been looking at the Rolex Daydate for awhile when I finally decided to walk in one day and they actually had the exact one I wanted in stock and I was able to pick it up the same day. My wife has subsequently gotten a tennis necklace last year and then I picked up a Steel Skydweller recently with Roselle too. The store is clean and just got remodeled, and everyone has always been very friendly. Highly recommended and I am glad to have this store nearby! If you are in the South Bay and need watches or jewelry (particularly Rolex) no need to drive to Beverly Hills or elsewhere.
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May 2024 by Brian Naz
I met Thessa and Michael on a Saturday morning to accommodate my friends and my wife. I was interested in a Rolex Oyster Date Just Men’s watch with an emerald watch face setting and low & behold, eureka!!! Thessa had it available for me. I don’t know if it was luck or fate, but from start to finish the opportunity of being sold in getting this beautiful watch piece was excellent. The showroom and inventory of Morgan’s was professional as well as impressive. The service I received was very friendly, courteous, and knowledgeable in making me buy a Rolex from Thessa and Morgan’s automatic. If you ask me where would I buy my next piece of jewelry or Rolex from? It’s a no brainer….Morgans?
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May 2024 by Johnny Rodriguez
I had been in communication with Thess for a period of time now, expressing my interest in a certain piece. Unfortunately at the initial point availability was limited. However, the moment it became available Thess was immediately in contact with me. She welcomed me to the store like family and made me feel relaxed and comfortable as she presented and showcased the item. I cannot thank her enough for the great experience she provided and the joy she brought. I look foward to working with her again and the exceptional team they have at Morgan's Jewelers. I also love the new look of the store after the recent remodel. Brings the additional level of class to match the service you provide. Thank you again Thess!!!
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March 2024 by Anthony D
I had such a great experience buying here. I was in the market for a particular Rolex for a surprise birthday gift for my wife. Thess had me come in and explain all the different models and sizes to help make sure I was making the right decision. She was very knowledgeable about the brand and even gave me some history about Rolex that I didn’t know. It was first class service all the way. I’ll definitely be back.
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December 2023 by William Pinelli
I stopped twice at Morgan’s to try on some watches and let me tell you, the people there are amazing. The first time Melissa helped me with some GMTs and she went above and beyond showing me pieces and comparing them to help me decide. The second time Krystle spent time with me and she was just as helpful. Both Krystle and Melissa are extremely nice, super friendly and knowledgeable. They are renovating their store and everything is looking beautiful already. Can’t wait to see how everything will look like soon. If you are on the hunt for your perfect and personal timepiece or some jewelry, I can’t imagine a better place than Morgan’s.
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November 2023 by Lili Mancini
Thess was absolutely amazing to work with from the second we stepped foot in the store. I highly recommend her for any of your timepiece needs. She is friendly, accommodating, and patient. We really felt lucky to have walked in and received such a fabulous level of service, especially after being given the cold shoulder at another nearby shop. Thank you, Thess!!
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November 2023 by Michael K.
This Morgan's Jewelers location is absolutely top notch! A real cut above the rest. They have always bent over backwards to insure a completely perfect customer experience. I have had several high-end diamond rings and diamond bracelets resized and appraised here and have always been more than happy with the service. The workmanship is absolutely exquisite. Ask for Roselle when you go; she's awesome! They are currently remodeling their location and it's already looking very chic.
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October 2023 by Kevin Fultz
I recently visited Morgan's to shop for a watch to celebrate my wedding. I enjoyed meeting Dylan, talking watches, and trying on various timepieces. I also had the pleasure of meeting the owner, Russ. I highly recommend visiting Morgan's and supporting a long standing South Bay family business.
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October 2023 by Pamela A
We went to Morgan's for the first time and left with a smile on our faces. Thess is a valuable asset to the company and has a plethora of information that she willingly shares with her clients. She presents an overview of each timepiece we tried, as well as important information about how these timepieces are made. You will notice how she values each of her clients, and although we were only there for less than an hour, it was clear that she provides exceptional customer service. She is personable and not intimidating. We expressed our interest for our dream watch, and she was genuinely transparent about it. She also introduced us to Mr. Russ Varon, who is really humble and has a great sense of humor. We want to establish a long-term relationship with this jewelry store since we always aim to promote family-owned businesses. Thank you again, Morgan's Jewelers, and we hope to see you again soon!
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September 2023 by Alexander Razman
Came into to view a Rolex watch and got to work with Thess; she’s one of the most friendly sales people I have ever met and made the experience fun and enjoyable! Highly recommend Morgan’s just for the customer experience alone, but they also have a very high end showroom and great watch brands (Breitling/Rolex) to check out .
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August 2023 by Michelle P.
Thess, the manager, here is a saint and an incredible human being. I was trying to procure a particular Rolex as an engagement present for my fiancé. He'd been searching for it for a couple years with no luck and I'd tried visiting various authorized Rolex dealers - and calling numerous stores located not only in the US but other countries - and wasn't making any headway throughout several months. Until I found Morgan's & Thess. Within four weeks of walking into Morgan's and speaking with Thess, I picked up the watch today. My fiancé is going to be so surprised and happy with the gift. 10/10 recommend this establishment and Thess. Their commitment to customer service is unparalleled.
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June 2023 by Nicole F.
Very expensive and they try to show off with technicalities. I purchased my wedding band here but the engagement ring was purchased elsewhere. I brought both back to be sized. I called to get a quote and they wouldn't quote without seeing the rings. When I brought them in they put me through the ringer for 30 minutes taking everything but my vitals and bringing me to another room to view my own rings under the microscope. The wrote illegible markings on a paper and said "see, those are on your ring?!" I looked and couldn't see what they saw but agreed anyway. They said they did that so I'd be able to identify my ring when I picked it up and they'd do the same thing (microscope in a separate room). Finally they took my rings and said they'd call in 4-6 days (for sizing?!) and said BTW it'll be $250! I couldn't back out now so I left and waited for my call. I received a call days later and went to pick up my rings. I only gave my name and they handed me my rings and asked for a credit card. I did NOT get taken back to the microscope room to confirm they were my diamonds as they had promised would happen. Just my name and credit card and off I went with my $$$$ rings! I then noticed they were definitely not the size I ordered. When the employee helped me pick out a size days prior, she convinced me to go a size larger than I wanted in case my fingers swell. My rings barely fit now let alone if my fingers get swollen they'd be two sizes too small! Not my favorite place, wish I had a small private jeweler closer.
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June 2023 by Darwin R.
The team provides such an amazing experience here! Special thanks to the manager, Thess! She is a professional in the field! She carries a lot of knowledge and is super helpful all throughout. I'd also like to thank the owner, Russ, and the whole team for the hospitality. I definitely feel like I have gained friendships along this process!I could not recommend this place enough and I will continue to refer my family and friends!
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June 2023 by Larry H.
I recently stopped by to visit Morgan's after speaking with Jake on the phone. I was pleasantly surprised with their selection of quality jewelry and time pieces. Jake and his manager who helped me made me feel welcome like a regular even though it was my first time there. I hope to do business with them in the future and highly recommend stopping by if you're looking for trustworthy jewelers.
