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October 2023 by Christine L.
We came in to make some exchanges, today and Phoebe was amazing. She was so helpful, so nice, and she made sure to get us the best deal possible. Truly made my day.
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June 2023 by Nicole S.
I did not catch her name but the woman working the cash registers (older, asian? lady) was so helpful and kind. I had an issue with my leggings and she immediately offered to help and walked me over to the leggings. I wish I knew her name but she is an amazing employee! Also, the guy folding pants in the back was very nice and helped me order leggings. Overall, great experience.
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May 2023 by Melina G.
Thank you Diana!! For being so patient and helping me out!! Will definitely be going back for another pair!! The whole team is very friendly!!
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May 2023 by Brandon
Very friendly staff here. They are all so nice and so eager to help.
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April 2023 by SkinCandie
Dear Lululemon,This long over due...... I just had to take a moment to express my absolute delight with my recent visit to your store. As soon as I walked in, my jaw hit the floor - and not just because I tripped over my own feet (which, let's be honest, is always a possibility with me).I was introduced to this magical wonderland by my friend Maddy at BPLA CrossFit (thanks, Maddy, you're a gem). And let me tell you, I was not disappointed. Your store is the GOAT of all Lululemon stores - and I don't say that lightly. I mean, I've been shopping at Lululemon for a while now, so I'm pretty much an expert.Last week, I had a bit of a crisis because I was looking for a dance studio pant and was close to tears. But then Ethan Nelson swooped in and saved my ( bleep bleep) the day like the hero he is. You calmed me down and FIXED it by finding the pants for me I swear, competition season is no match for him. Thank you, Ethan, you're a lifesaver i will lean on you for sure..And can we talk about your staff? You guys let me roam make a mess and leave me stuck in my head and i appreciate that becuase it takes a lot to organize hundreds of dancers and there different colors and sizes. You guys are the most badass crew I've ever had the pleasure of working with (and I've worked with some pretty badass folks in my time). They're so much fun and just let me do my thing, even when I'm juggling a stack of files and my brain is on fire trying to match colors and exchange pieces without going over budget. They just laugh WITH me, you know? Love you guys.I also wanted to give a shoutout to your clean wood floors. May seem petty but they make it so easy for me to style groups together, take pictures, and send them off to different choreographers. It's the little things that make all the difference, am I right?Now, I know I'm probably the biggest pain in the butt because I'm always looking for something specific or trying to fulfill a certain look. But your team always takes the time to let me figure it out, even though I'm sure I'm the most difficult customer you have. So thank you for that.All in all, I had an amazing time at your store and can't wait to come back and harass you all again soon. Keep being the best, Lululemon ever.xoxooxxxoxMiss Bella
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April 2023 by Brandon Smith
Very friendly staff here. They are all so nice and so eager to help.
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April 2023 by Belle A.
Dear Lululemon,This long over due...... I just had to take a moment to express my absolute delight with my recent visit to your store. As soon as I walked in, my jaw hit the floor - and not just because I tripped over my own feet (which, let's be honest, is always a possibility with me).I was introduced to this magical wonderland by my friend Maddy at BPLA CrossFit (thanks, Maddy, you're a gem). And let me tell you, I was not disappointed. Your store is the GOAT of all Lululemon stores - and I don't say that lightly. I mean, I've been shopping at Lululemon for a while now, so I'm pretty much an expert.Last week, I had a bit of a crisis because I was looking for a dance studio pant and was close to tears. But then Ethan Nelson swooped in and saved my ( bleep bleep) the day like the hero he is. You calmed me down and FIXED it by finding the pants for me I swear, competition season is no match for him. Thank you, Ethan, you're a lifesaver i will lean on you for sure..And can we talk about your staff? You guys let me roam make a mess and leave me stuck in my head and i appreciate that becuase it takes a lot to organize hundreds of dancers and there different colors and sizes. You guys are the most badass crew I've ever had the pleasure of working with (and I've worked with some pretty badass folks in my time). They're so much fun and just let me do my thing, even when I'm juggling a stack of files and my brain is on fire trying to match colors and exchange pieces without going over budget. They just laugh WITH me, you know? Love you guys.I also wanted to give a shoutout to your clean wood floors. May seem petty but they make it so easy for me to style groups together, take pictures, and send them off to different choreographers. It's the little things that make all the difference, am I right?Now, I know I'm probably the biggest pain in the butt because I'm always looking for something specific or trying to fulfill a certain look. But your team always takes the time to let me figure it out, even though I'm sure I'm the most difficult customer you have. So thank you for that.All in all, I had an amazing time at your store and can't wait to come back and harass you all again soon. Keep being the best, Lululemon ever.xoxooxxxoxMiss Bella
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December 2022 by Allie Neureither
All the staff are very kind and helpful! They make shopping comfortable and easy.
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December 2022 by J D.
Melissa the manager was so unfriendly during my visit. I needed pants I bought for my daughter hemmed. Not very helpful and inviting. Even in busyness you can make customers feel taken care of. I prefer the Point in El Segundo location. I never have a hard time feeling taken care of. I gladly give my money because of the 5 star customer service!
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November 2022 by Hannah M.
Mom & I have always loved Lulu but this location has been our new fav for a while now. Always amazing customer service everyone is so friendly and helpful Shoutout to Nico and Ari (hope I spelled names right), the sweetest staff ever!!! Every visit at this location has been great!
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October 2022 by Jessica W.
This is our second poor experience here with the employees at this location. My husband received a pair a pants as a gift but in the wrong size. When attempting to exchange the pant for one sizer larger, the employee refused to exchange the pants claiming there was chocolate on them. After saying we'll just buy new pants and they can keep the old ones since we had no use for them, the employee suddenly was able to exchange them. Like... what??? Doesn't make any sense. They were only able to help him if he was willing spend more money? Lulu lemon needs to hire smarter people who are able to exhibit empathy and provide better customer service
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September 2022 by Lauren C.
I purchase a lot from this brand. Too much, actually ... but I'm obsessed. The Align collection is my favorite. You can't go wrong with anything from that line, IMO. Super soft and the quality cannot be beat. The last few times I've been inside this store, the employees have been above and beyond; greeted right away, was asked if I needed help looking for something, and basically were just really, really sweet and helpful.
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August 2022 by pranit shrestha
I went to there to exchange the trousers that my wife bought and I was helped by amazing guy “Henry”, who helped me exchange them and order my size online. Great service ??
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August 2022 by Robert U.
Lulu is so great I love their clothes and even though they are pricey it is totally worth it! I use their clothes for work and the gym, it is just amazing!
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July 2022 by Jared F.
I had a good experience here. I came in looking for sporty dress pants and found just that. I went to the dressing room to try them on and, upon grabbing the wrong size, got assisted by the worker quickly. They also let you choose which bag you want, which is cool I guess.
