Lowe's ProServices in Torrance is highly praised for its excellent customer service and helpful staff. Customers frequently highlight specific employees who go above and beyond to assist with various home projects. Amber, the Operations Manager, received a perfect rating for her exceptional care during a toilet transaction, and customers appreciate her attention to detail. Employees like Oscar and Kevin are commended for their helpfulness in finding items and sharing valuable product knowledge, making shopping easier and more enjoyable. Beverly from Home Decor is noted for her patience and assistance in ordering custom blinds, ensuring accurate measurements and smooth coordination with third-party services. Victor from the flooring department is recognized for his professionalism and thorough guidance, helping customers select the right tiles for renovations. The store’s team demonstrates a willingness to help, even in challenging situations, such as locating out-of-stock items or finding canceled orders. Customers also mention the convenience of quick responses over the phone, prompt order notifications, and staff who take the time to answer questions and provide recommendations. Overall, Lowe’s ProServices in Torrance is seen as a business that values customer satisfaction, offers knowledgeable and caring staff, and provides reliable support for home, garden, and renovation needs.
5 stars for Amber, Operations Manager (90505 Skypark Drive, Torrance) for her exceptional care and attention to my toilet transaction yesterday. Will be shopping here again for my next remodels, kitchen and bath. Thank you, Amber!
