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October 2024 by Carol Oblath
Shirley Johnson was so helpful, friendly, and nice. Made my shopping experience s joy
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October 2024 by DANIEL
I have purchased lamps furniture accessories from this Lamps Plus forever.. dozens and dozens of visits. The customer service is always great, very attentive but low pressure. The prices are reasonable, they have really good sale prices, and the selection is the best. You would be a fool to shop any of the big box stores for lighting when you can get great convenient service for the same or lower prices. I highly recommend this store.. very plentiful convenient parking just come in from Hawthorne turn west on 190th and then immediate right into the lot. Happy shopping!
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October 2024 by marcia virgle
Angie is very knowledgeable and extremely patient., she definitely made my visit pleasurable.
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September 2024 by GloryB -
It had been a few years since we went to Lamps Plus. We couldn't decide between 2 ceiling fans. The one that we chose, was the one that would be delivered faster. We were told in about 2-3 business days. We received the ceiling fan the next day!!! But most importantly, our Lighting Consultant, Ms. Shirley Johnson, (7796), was cheerful, pleasant, & professional. She also showed the utmost patience when my husband I kept changing our minds & took a long while, to narrow the ceiling fans down to 2; then eventually the one we bought. She is what customer service should be. Loved her!!!
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August 2024 by Jeanne Hamilton
I had a problem with outdoor lights I bought there a few years ago. Everyone I spoke to at the store worked to help me solve the problem. Martina even opened a box to show me how the pieces of the lights fit together. Best customer service I’ve gotten anywhere in a very long time.
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August 2024 by Vermont Villas
Bambi and Dave was extremely helpful in assisting me Thank you for great service
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July 2024 by Jane Sager
Shirley was amazingly helpful! I was short on time to provide all new lighting for a home soon to be listed for sale. She zero’d in on the best most eye catching styles!
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July 2024 by Andy Salvador
I visited Lamps Plus trying to find light bulbs and was assisted by Meneleck. He was very friendly and incredibly helpful, making the trip quick and easy. Great Service!
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July 2024 by Camille Davis
Crystal was super helpful and had great ideas for my bathroom remodel.
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July 2024 by Anita Bronstein
i went to lamps plus to solve an issue with a floor lamp. i was greeted by Bambi the store manager who was so friendly and willing to help me. she is very professional.
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July 2024 by Ray Sandoval
Just went in the store and had a broken light glass, they replaced it no questions asked! they were so courteous and professional, thanks Dave and Fran! Nice to see good customer service still exist!
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June 2024 by Patricia Anaya
The staff at Lamps Plus are very knowledgeable and patient. I enjoyed being helped by David and also Meneleck. They helped me locate what I was looking for and made the ordering process smooth and easy.
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June 2024 by Rick Kim
The gentleman who helped us figure out a special order mishap today was awesome. Credit applied and the order will be delivered to our house from the warehouse. Great customer service and knowledgeable.
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June 2024 by Erica Dub
I just left this store. For the last two years I wanted to see the inside. What a disappointment. Everything and I mean everything is over priced. Clearance items are over priced. Go to Home Depot, Ikea or Amazon instead.
And their customer service is horrible. I came in, the first sales girl who had a long ponytail, ignored me. Didn’t say hello. I pass another sales lady with bleach blond, over processed hair. Not one word to me as a customer.
As I was making my way out the door, to my right, was a salesman. He wears glasses and has short brown hair. He just watched me. Not a greeting or a can I help you.
Not until I’m two feet from leaving the front door, does this sales guy tell me to have a good day. Yeah right. He could have asked me if I found everything okay. He didn’t. The fool
Just watched me until I was about to leave.
These people don’t realize that there are too many places to go for lamps and furniture. And why the hell would I spend money at a place where I am not helped, just watched? This store sucks and I will NEVER go back.
As human beings, time is the most precious thing we have. DO NOT WASTE YOUR TIME SHOPPING HERE. This store, this business, these awful employees at this store, are not worth wasting your time on! Just YUCK!
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May 2024 by Brian Ward
The Lamps Plus Associate was extremely helpful and pleasant. He explained a lot of important information about ceiling fans. I had an excellent experience.
