JOANN Fabric and Crafts has been a go-to destination for DIY enthusiasts for nearly 75 years, inspiring creativity through a vast selection of project supplies and crafts. The store offers an extensive range of products, including fabrics, scrapbooking materials, beads, baking supplies, and yarn, making it a one-stop shop for all creative passions. Customers appreciate the large selection of fabrics and sewing machines from top brands. The store is also known for its seasonal offerings, with special discounts like 50% off on holiday decorations and picture frames. However, experiences can vary. While the store remains clean and well-stocked, some customers have noted that popular items are often low in stock. Interactions with staff can be hit or miss; some employees have been described as indifferent, while others, like Mateo, have provided exceptional service by assisting customers in locating hard-to-find items. Despite occasional long checkout lines, many shoppers find the experience enjoyable, thanks to the friendly staff and accessible parking. Overall, JOANN is a beloved destination for sewers and crafters, offering a wide array of materials and classes to help customers complete their projects.
Floor employee was very helpful. Could not find the yarn I needed and she went all the way to the back to find the yarn. Very nice young lady. And the cashier was just as helpful with the check out.
June 2024
Laura was really helpful on the phone truly appreciate great customer service
June 2024
They were not gone, they were open.Yay! They were very informed and helpful. Hope they are there next time I need them.
