“This review is about my family’s experience with Tae yesterday evening. My wife, son, and I came in to look into possibly trading in my wife’s and my phone and switching from Spectrum to T-Mobile. We already have a line with T-Mobile for my 7.5 y/o son, who was recently diagnosed with Type 1 Diabetes and needs a phone to connect to his Continuous Glucose Monitor. We didn’t want him to be on Spectrum like us because their cell coverage is horrible where we live.I explained our situation to Tae, and he instantly got to work on getting us the best deal he could find. Boy, did he! My wife ended up walking out with an iPhone 15, and I walked out with an iPhone 15 Pro Max. We were able to finance the cases and screen protectors as well. He gave us top dollar for our old iPhones, ported over our numbers, transferred our data to the new phones, and wiped our old ones. We also qualified for free Netflix.All that, and we spent a whopping $50 and some change. Seriously, my mind was blown! I’m writing this glowing review on my amazing new iPhone 15 Max Pro, thanks to Tae. Money is tight with a newly diagnosed T1D, so we truly appreciate what you did for us! ??”
“I rarely write reviews, but I couldn't help myself given the expert customer service I received from Franklin and the entire team at FTS Broadband. Our office recently switched over to VOIP telephones. Our previous system was wrought with weekly headaches. When I complained about it to a neighbor in our building, they referred FTS Broadband. Within a week Franklin's team was able to set up our entire office. Since that time, we have had zero problems. And, whenever a question pops up, I am able to reach someone at their office every single time.Thank you Franklin and thank everyone else at the FTS Broadband team!”
“This is a good location because of Marquis. He is is a very patient and knowledgeable associate. He resolved something for me with informative answers - I am staying with t mobile because of this associates help with my questions today. He should be the top trainer for all locations.”
“Came by because I found somebody else's phone. Unfortunately they had already changed phones, but at least they have a backup now. The guy was really nice, and made sure to get the guy on the phone and tell him his phone was there while I was at the counter. Great service!”
“I am so thankful for this Verizon location. I misplaced my company phone a flight, and this client was pretty difficult to work with, so I had to male sure my communication was stellar at all times. Thankfully, they got me rollin'. Yes, it took a couple of hours, but I've had that experience in all Verizon stores. I was able able to forward calls to my personal phone in the meantime while we got the new phone up and running. Whew! They saved my butt! My clients wedding was amazing and I was (and AM) the best wedding planner in her ?.”
“Tyreak is hands down the best customer representative @ Verizon. He is beyond friendly and made my sons transition to his new phone memorable. Thank you for your time and the great laughs we had as a family.
@Verizon please make sure to recognize your Tyreak for his hard work and dedication. We appreciate Tyreak as our representative and will come back because of his outstanding customer service.”
10:00 AM - 7:00 PM
1790 W Carson St A, Torrance“Omar and Amir were very helpful. I came in here to switch over to from another carrier. I initially had issues ordering the phone online. I came into this store and Omar recommended a great plan and Amir helped me with a smooth process. One of the best experiences starting a new line. All in all, it took about 30 minutes to be set and out the door with a new phone. I will tell others to stop by here. Thanks guys!”
10AM - 8PM
19800 Hawthorne Blvd Suite 238, Torrance“I was having with att (my mobile carrier) and Jenae at Spectrum was AMAZING in everyway!!! Her patience and kindness went so above and beyond for me that I needed to find a way to thank let her know she is appreciated!As a busy person in this world, the time, caring and understanding u provided to me has affected my life! I will never forgot how I received my new phone and the service I was provided while getting it. The manager Miguel and co worker Howard were also great and very easy to speak too through this entire fiasco of what turned in a wonderful experience! Thank u Torrance Spectrum!!!”
“The folks working here are incredible. People, friendly and super helpful.
I even took the liberty to come back to the store the following day to continue with what I needed to accomplish.”