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June 2024 by Billy Breshears
Just what we needed! Friendly staff, and helpful to our needs…..
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June 2024 by Hamid Khorsandi
I had to downsize my office and got stuck with so many things. I contacted Instorage and found them very helpful. Also, good attitude and excellent facility
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June 2024 by Zane Haig
Best storage around… easy access and great staff … this is my second time using Instorage and never had any issues whatsoever .
Highly recommended
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May 2024 by Daniel Esquivel
5 star customer service
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March 2024 by Mike Vaage
Jocelyn made it very easy for me to rent a storage. She was very attentive to my needs and upbeat and friendly. Which means a lot when you’re stressing about storage units. Thanks, Jocelyn.
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February 2024 by Yosio Zaragoza
Joselyn was very helpful and very sweet! Showed great customer service and handled everything like a pro! Great experience!
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October 2023 by Deb Massa
Robbed! Instorage Torrance Is Not A Secure building! My unit was robbed! No cameras anywhere inside the storage building, only a few outside. When I arrived on September 15, 2023, the lock on my unit had been replaced with a management lock. I was told by a staff member that on September 1st she found no lock on my unit and placed a gold manager lock on the unit. She said they tried to contact me by telephone but my phone was out of service (not the case), and admitted Instorage did not attempt to contact me by U.S. mail or an email to alert me about the situation. When she unlocked my unit I was shocked to see my valuable items and priceless personal treasures (including two urns containing family members ashes) had all been ransacked or stolen. The staff employee did not seem surprised and immediately told me the security system was recently updated and there may not be any footage to verify the theft. I contacted the police and filed a report.
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October 2023 by Ed Hensley
5 Star + in everything, especiallythe manager who gave me a tour,explaining everything. She alsoworked with me for the best ratepossible, as I am retired USN anda Vietnam Veteran!!
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September 2023 by Michael C
Very helpful personnel. Answered all my questions. Easy access to my storage unit.
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August 2023 by Ken Postel
Friendly ,clean , nice people.
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August 2023 by Renee Adams
Excellent Service Serene queit professio al environment !
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August 2023 by Gary Christensen
Easy and super friendlyClean unitEasy to access
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July 2023 by R C
BE Aware!! $$$$Moved out before the month ended. And they still are trying to BILL me ??? Seriously,,,hmmm
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June 2023 by Louise
I've been a customer for over five years and the onsite staff has always been extremely accommodating to me. The entire facility is always kept clean and well maintained. I have also referred a few people to rent their storages here.
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May 2023 by Darren G.
Great pricing, friendly staff(Adrian) was very helpful and detailed the whole process so that it was no misunderstanding as to what you were paying for . Thank you !
