-
March 2024 by Arturo Huerta
They are very fast in deliveries
-
February 2024 by Hedilberto Gonzalez
Fast attention
-
February 2024 by Jaswinder Singh
The check-in process was easyGo straight to the guard shack he will let you know where to goCheck-in office between doors 28 & 29Don't forget your truck registration and driver's license they will need them for check-inThey loaded my truck in almost 5 hoursThey have scale on-siteCheck out process was easy
-
July 2023 by Arnold Glez
The app found the location and gave me directions quickly
-
June 2023 by Harman Singh
One of the worst place to do business with. Will take your whole life to be waited in truck for loading. Unprofessional, no accountability. Only one thing to do, don’t come to this place.
-
May 2023 by Zach Weiss
Absolute worst experience in my logistics life. Driver forced to wait 9 hours to load then forced us to pay for pallets (when I was told we don’t need to) or they wouldn’t load the truck.. after waiting 9 hours. Nobody there cares, minimal effort, people there hate their lives. I should have trusted the other reviews. Also they palletized it HORRIBLY, LAZY.Don’t take a load here unless it’s paying 5 grand or more.. and this is coming from a broker.
-
April 2023 by Erchong Xu
Worst service ever. Communication is extremely slow. The charges are like robbery. I would not recommend to use their services.
-
January 2023 by Rebecca Pellham
Be aware drivers. You have 4 places to check in to get loaded. They don't tell you this.1. Security gate2. Main office3. Security Guard to get your dock4. Go inside dock to check in at desk.
-
January 2023 by Arian Yusufzai
Very complicated check in process you have to get the paperwork from your dispatch send it to these guys and then call them and then check in then pay the house fee so stressful and long process
-
December 2022 by Anthony Swen
Recived paperwork from my broker that my item was released on 11/21 drove 3. Hours to get there to be told that it was still at the port and would not be there until 8pm that night and would not be released until Dec 3rd waisted my day and 175,00 in fuel. Very unprofessional
-
November 2022 by igor kurtuma
Zero or below zero stars for this place...nobody doing nothing and procedure is like you sending rocket to space!! Have to check in, then call broker to send extra paperwork, then check in again, then call broker again to send more paperwork...in meantime....you'll see picture!!!
-
August 2022 by Nick Lloyd
They change their Customs Release and D.O. policy... requiring your broker to send these docs to them... whereas in the past the customer could do it. Do they tell anyone? No. Does it mean your freight is sitting in their warehouse for almost a week? Yes. The folks on the phone are always pleasant and helpful.
-
June 2022 by David A
I been here a few times never again I literally just refused a load to pick up today I rather sit in my truck a day without pay than come pick a load up at this place TRUCKERS STAY AWAY NO MONEY IS WORTH THE DISRESPECT AT THIS LOCATION !!!
-
May 2022 by Wesley Nugent
Lost one of my companies shipments for over 2 months in their facility, then decides to charge my freight forwarder over $3k in storage charges.Absolutely unethical and immoral way to treat your customers. Fortunately I have a great freight forwarding partner that absorbed more than 60% of this preposterous charge and left me with the remainder.Do better Imperial and treat your customers with respect.
-
March 2022 by tarandeep singh
One of the worst shippers first i w8 here at door 5 hours and they load me overweight and after that they r not listning to remove the weight
