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February 2024 by Martha Collins
I highly recommend Nancy Kruse at H&R Block in Torrance she provides excellent tax service and advise to get the best refund and benefits for your tax return. She is such a wonderful and kind person who really care about your taxes. Her knowledge and experience makes your tax visit stress free and enjoyable. She has done my taxes for three years now and I love to see her every year!
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November 2023 by justme
Cecilia Jaime failed to show up to a 12pm appointment. I did not receive any sort of message as to why the appointment was missed. I was treated extremely unprofessionally and the service was absolutely unacceptable. To miss an appointment on the day of a deadline is unacceptable. They couldn’t get me another appointment for hours later which may cause me to not be able to file on time. The management gave me no sort of explanation, and I was hung up on 3 different times. Cecilia should have had the respect to let me know why my appointment was missed. This company is completely unprofessional and unreliable and I do not recommend you do your taxes here, especially by Cecilia.
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June 2023 by Diganth Dinesh Mahale
I had a great experience resolving my tax issues. Kishor was a great tax pro with his insights
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April 2023 by Desiree puig
For years I've counted with Nancy Kruse to do my taxes. She keeps it simple, convenient and keeps me on the know of new laws and processes.
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April 2023 by Thomas Simmons
I miss you MARY, I love you MARY. Please be my ASAWA MARY. I will marry you my BABY.
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March 2023 by Vanessa S.
No one greets. You're just sitting there until you hear you so called agent talking crap about you because you're late (I wasn't). On the phone the whole time talking crap about other customers.
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March 2023 by Google user
No longer happy with how we are being taking care of, for this year and last year as well, did think last year was just because of covid-19 and all that came with that year. I would have to say no as this year and last year made us feel more like cattle that they are just cashing in on. Diana C Pullara doesn't take the time to help with setting up for next year or give pointers on what we should be doing. We have asked to only get a politician answer and a blank look, again giving the feeling of pushing us out to cash in on us. Caught a handful of typing errors this didn't give us the confidence in Diana, to only have her seem upset we were calling the errors out. When checking out we paid with cash for the bill at the end, Diana and the receptionist made a few unsavory comments about the cash chaining hands. Made it again seem as we were just a cash cow coming to give them money. The manner in how that office is ran makes it seem like a ponzi scheme, will no longer be using Hu0026R
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March 2023 by Dual Anderson
No longer happy with how we are being taking care of, for this year and last year as well, did think last year was just because of covid-19 and all that came with that year.I would have to say no as this year and last year made us feel more like cattle that they are just cashing in on.Diana C Pullara doesn't take the time to help with setting up for next year or give pointers on what we should be doing. We have asked to only get a politician answer and a blank look, again giving the feeling of pushing us out to cash in on us.Caught a handful of typing errors this didn't give us the confidence in Diana, to only have her seem upset we were calling the errors out.When checking out we paid with cash for the bill at the end, Diana and the receptionist made a few unsavory comments about the cash chaining hands. Made it again seem as we were just a cash cow coming to give them money. The manner in how that office is ran makes it seem like a ponzi scheme, will no longer be using H&R
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March 2023 by Martin A
June was the best so patient and professional. She worked with me And very helpful with my crypto and stock trading. She rocks !!!!!!!!!
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February 2023 by Bobbi H.
I came to this office to have my taxes done by someone for the first time (usually I do them myself on turbotax), and Nancy was the agent that did them. It has been almost a year and I have not received any tax refund at all (federal or state), so I thought I might call and see what's going on. It has been almost a year and Nancy will not return my phone calls. So I decided to go down to the office, but she seemed to be busy every time I would go in (multiple times a week). I left my name and phone number for her to call my back every time I came in, but she still will not contact me. I currently am at H&R block AGAIN to see if I can get in touch with her and she pretty much acted like it was not her problem and walked away from me. Worst tax service and not worth the money they charge to do them for you. I still have not received a dime, let alone a call back. I will not be going back to H&R block and I highly do NOT recommend using their services.
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January 2023 by Melissa U.
Minh is amazing!!! Everyone that works at this location is friendly and helpful. There is always parking and it is easily located. Minh sticks to her appointments and gets you out with maximum return fast!
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November 2022 by Dorian Toscano
I knew nothing going in and I came out feeling like I learned a lot
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April 2022 by Lex L.
do not file taxes with this company, you will lose money and pay high fees. my refund came back short due to a lack of information given to the irs (by the tax agent). i turned in all the forms the irs mailed me and gave it to the h&r branch so they can fix the issue. i was told h&r will reach back out by april 20, april 25 rolls around and nothing. i called and no one had any updates. i lost money and paid over $200 for this!!
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April 2022 by J Hock
I was just in H&R Block. The Supervisor of the office had my mother in for a walk-in. The Supervisor started a tax return for my mother without asking any questions on why we were there. Did not mention any payment or cost of the service she was starting. Then handed my Mom a choice of a bill $50 not to file or $145 to file for her STANDARD DEDUCTION. The sign says no surprises and upfront pricing. NOT TRUE! They are a scam!
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April 2022 by Mireille Peltekci
Terrible experience at this location! Overpriced and communication was kept at a minimum. I was told that an expense I was consistent with using was never taught to them and shouldn’t be counted, this is ridiculous. I don’t recommend this place to anyone, will not be coming back.
