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February 2024 by Alina Nistor
Today I filed my taxes at this location with Josie!The service was impeccable! I had the most amazing experience. She was so kind,fast and efficient and professional. Incredible service!!! After having filed my taxes with a private company for 13 years , I am so incredibly pleased with the work here at H&R Block! I never thought I would say that about filing taxes! Even the front desk gentleman that greeted me was so kind and professional.Mind Amazing 5 star service!! Thank you Josie! This single mom is forever grateful to you !!!
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October 2023 by Roxy Zaderetskii
Worst experience and will never use H&R block again. I needed an amended tax return completed and Cecilia was completely incapable of completing this basic task. In fact, she stated that the error on my previous return was actually not an error and that I owed thousands of dollars, which is not the case (as confirmed with the state). She was inept and incapable- instead of admitting that she was not experienced enough with the matter, she decided to give up and not even talk to me directly to let me know!. Deplorable behavior that should be addressed. These people are not trained in preparing taxes and should not be trusted at any cost!
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October 2023 by WooWeeism
I’m always taken care of in a friendly, thorough & legitimate manner
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April 2023 by H.K Moto
Mayu is the best and high-PRO TAX specialist who you wish to deal with.
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April 2023 by Yoandra V.
I don't know how to exactly review my h&r block. But I go here and I do them with Josie (Josephine). She is very sweet and does my taxes. I had no issues with the way that they are done. I go in, drop off my documents pay around $200-$300 depending on the year. And then i am good to go until the next year. This year i accidentally went to the wrong H&R block so i had to walk 20 min to the actual location and i felt bad because i was 30 minutes late. but Josie was very understanding and for that I liked her even more. So look if you want your taxes done right, go to Josie. She is the right person for the job.
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March 2023 by Peter N
I've been going to this location since 2017 or 2018 I think. Can't remember the exact year. I had an excellent experience with Richard Lee, he is a professional tax expert. Me being in my early 20s, I didn't have much idea about taxes, but Richard explained everything to me. Now I'm a bit older, I have a much better understanding how things work. I'm even prepared for the future when I'd like to start my own business, thanks to Richard. The prices went up and definitely could do it myself at this point. I still prefer this HnR block. He always double checks his work and let's me know if something doesn't look right. Richard is rather a friend at this point than just a tax person. ?
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April 2022 by Orlando De Jesus
Mrs. Curtis was very knowledgeable and patient with me, sorry but I didn't have all my docs when she needed them and I made her wait.
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April 2022 by kkiran udhawani
Kishor was very knowledgeable and fast, he filed taxes without any hassle. I guess his years of experience made difference in process.
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April 2022 by jeff kawana
Mrs. KELKAR really knows how to do my taxes. She is so professional... I'll be back next year
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April 2022 by Chris Y.
H&R Block in Torrance have been preparing my friend's taxes for the past several years. After the last tax preparer she used to work with left, she went to Daniel at this office to prepare her 2020 returns. While the returns were being prepared, my wife noticed that the previous preparer had double counted some of our friend's income in prior years (2018 and 2019). After getting the 2020 return finished, my friend paid an additional $360 to re-file the corrected 2018 and 2019 returns, and my friend received $1,825 back from the Feds and State for 2019 and a further $400 from the State for 2018. This year, in light of H&R's mistakes that could have potentially cost my friend $2,225 in overpaid taxes, we decided to create a printed 2021 summary sheet of items that included a list of estimated Federal and State taxes paid, pension income (she is a 78 year old retiree), interest received, and various deductions like medical, charity, property taxes etc. She made an appointment with Daniel and handed over the folder with the various 1099s etc. and the 2021 summary sheet. After he'd filled out the return, she signed off on it and it was e-filed with the State and IRS. When she got back home, she handed me her printed tax file to take a look at and I immediately noticed some mistakes. Her Federal tax paid was overstated by $2,021 (odd that this matches the year that the taxes are being filed for), her estimated Q4 2021 State tax payment of $600 had been left off, a couple of 1099 INTs for about $120 of interest were missing and a $150 tax credit for a new water heater had been left out. The incorrect tax returns that had been filed by Daniel suggested that a Federal refund of $1,226 was due to her and that she owed the State $174. She emailed Daniel and asked what to do about the mistakes and he just said she should wait until the tax agencies process her returns and send her a correction letter. He would then file a revised set of returns for her. After running the data through a copy of Turbo Tax, we figured out that she owed the IRS $675 and she subsequently got a letter from the State along with a refund check for $426 after they corrected the missing $600 estimated tax payment. Luckily she can file the corrected returns before April 15th to avoid any penalties but this is very much a lesson learned. Mistakes made by preparers at H&R Block's Torrance office almost cost her $2,225 in 2018 and 2019 and $426 from the State and underpayment penalties from the IRS in 2021. It didn't seem that Daniel was too keen on refunding her $300 tax prep fee under H&R Block's Max Refund Guarantee so we filed a pre-arbitration Notice of Legal Dispute with H&R Block's head office in Kansas City.
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March 2022 by Mahasin M.
Would not recommend. I have been going to H&R Block for many years. This year I had my taxes done and they were incorrect the prepare put the amount of my recovery rebate on my taxes and she shouldn't have. Long story short my taxes had to be adjusted which is holding them up by another 6 weeks. Then I still have to pay the tax prepared almost $400.00 dollars even though I am getting back $4500.00 dollars less. They don't care if tour taxes are held up they don't care if they make a mistake the manager told me oh they will just fix it and you still have to pay the same amount. Won't ever use them again they just lost a customer.
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March 2022 by Stephen L.
Kishor is a good Tax Man.
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February 2022 by Sandra Ferrie
My loan for refund was not processed correctly. Hr states no record.
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January 2022 by Dennis C.
Worst hr block ever. I have done my tax here for the last 10 year and last time I had to wait over a year to get my return because the guy Virol last name. Doesn't even know how to do his taxes and I had to pay $230 for a lame service.
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April 2021 by Paul Guaglione
Richard dealt with me in a professional clear manner and made on-time tax filing possible. I had easy access to Richard when I needed him. The cost associated with the tax filing was very reasonable.
