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March 2024 by Jill P.
The store was late to open today 3/3 for no apparent reason. When he did finally open the doors he didn't greet any of us waiting, nor did he apologize for the delay. I was returning items, and when I asked him if the total matched the 4 items he said "I don't know" and walked away to help another customer. I was blown away by his lack of help. Awful service.
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November 2023 by Tevis DeAndre
Friendly staff
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October 2023 by Lynn D
The lady at the register was so sweet! Excellent customer service and experience
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October 2023 by Leen D
The lady at the register was so sweet! Excellent customer service and experience
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September 2023 by Cris Manta
Nice store, I visit every week and find bargains on markdowns. Good customer service on the register,even there is always a line
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July 2023 by Vamp Demon
Good styles, affordable pricing. Literally every other store puts out blank jeans for 80-90 bucks, and here you get fancier designs with better pricings. Bought couple of full sets, and am very happy with them
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July 2023 by Araceli Sanchez
This time, I didn't like my experience there, I was overcharged, and the cashier did not even apologize.
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July 2023 by Jarrod (Bear)
Great place to shop for great clothes at great prices. Great great great ?
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July 2023 by Seyoung Kim
Good for teens!!
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June 2023 by Terri P.
I love this store Michelle one of the sale associates help me tremendously and was very patient with me I will be back
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April 2023 by Kim P.
Great place and great prices to shop for yourself and for the children. Excellent variety of things for, like clothes, shoes, sunglasses, purses, sock stockings and a host of other things!
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January 2023 by Paula W.
Went to the South Coast Plaza store and they happily took back my 3 bras! Del Amo needs to learn customer service lessons from this H &M!
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January 2023 by TATIE B.
At about 6:30 ish 12/13/22 I as in the fitting room trying on cloths, when a H&M worker (male) came into the fitting room telling another lady that she couldn’t try cloths on because the fitting room was or should of been closed but I and others had already been in the fitting room. I came out and he look annoyed and I asked “the fitting room is closed?” He said yeah it is, and another lady said there’s so many empty stalls why are they closed and he said “I closed the fitting room because my manager told me to close the fitting room.” I ending up not being able to finish with the cloths I had and left. I don’t understand why at Christmas, THE TIME OF THE YEAR WHERE PEOPLE ALL OVER ARE DOING THE MOST SHOPPING, why you would close a fitting room? And your a clothing store. That was definitely poor Managements. Thank Goodness Express was just across and purchased my Christmas party outfit from there!
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January 2023 by Mar Camps
Stopped shopping here once they put the male and female fitting rooms together, I like to try on clothes before I buy and last time some male customer opened my curtain while I was changing. So uncomfortable because he was just starring...I hope the store chooses to make some changes on this, don't understand why they would make such an idiotic decision like this.Totally uncool.
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December 2022 by rita nicks
Can not get enough of this store! Love it! Love it! I can always find something to wear.