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February 2024 by Kelli S.
I WOULD GIVE 0 STARS IF I COULD... This store is ridiculous. Ridiculous policies, ridiculous management and ridiculously dirty, and I mean GROSS. Keep reading if you want more details... I moved within walking distance to this location so I donated clothes from our household and shopped there alot. Incredibly convenient so I gave a pass for the messy displays and weird smelling clothes and I wash everything anyways. BUT the dressing rooms were constantly full of clothes/trash/hangers. Worse, I could see the physical layer of dirt on the floors in there so I stopped using the fitting rooms altogether. Cause tryin on pants, I was NOT gonna track that into my house from the bottom of my socks! So it wasn't a problem (at first) because I was able to do exchanges as long as it was within a week. I was fine with that. Well all of a sudden management gets pretty serious and picky.. "You can't exchange a blue tag for a pink tag, shorts for pants" blah blah blah .. Let's make up some rules because we don't LIKE exchanges. Fine, I mean I don't get it since monetarily it's the same difference but whatever it's your store. Then managers the next week.. "OH we're now allowing ONE exchange only. You can't keep exchanging if something doesn't fit." ... Wait, WHAT??.. you act like you're selling brand new sparkling designer brands. This isn't Rodeo Drive or even Marshall's honey, it's SUPER BASIC DONATED CLOTHING!! The tags are on and they're in the same condition I found them.. USED lol. A few weeks later they get RID of the exchange policy altogether. "You'll just have to use the fitting rooms."... HEH I KID YOU NOT, right after they tell me this I hear over the loud speaker the fitting rooms are closed due to "SANITATION reasons"... People, that means there's a literal biohazard because some type of human excrement was found which doesn't surprise me cause there's alot of homeless in that area. SO DISGUSTING and validates my whole reasoning in the first place. I will credit the female cashiers for being very sweet, But that's it. Honestly, go to the Redondo/Artesia or Inglewood Goodwill. They're clean, the staff are great and they have much better quality clothes selection.
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December 2023 by Cheyenne Keener
Extremely rude management
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July 2023 by LA
I recently came to the back area to donate some items. Nobody was at the area, so I started unloading nice items to donate. Approximately one minute later, a man (with dark hair and mustache) that later claimed to be a manager told me, "You need to call the manager before you donate next time. " Anyone with commonsense knows that's a lie and I told this man that I've donated for decades and never had to do that! How many people are going to pick up a phone, ask for a Goodwill manager, and describe every single item to the manager before they donate?! Nobody! Further, there is no statement on their specific website that indicates to call and describe all of your items beforehand. I knew he was lying and let him know that I wasn't accepting what he was telling me. That so-called manager should not be employed there for being deceitful with me! He probably is not aware that my donations help this business.
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February 2023 by Spectre
Why buy gta3 for 15 dollars when I can go to game stop get one I know will work and can return it for 10 dollars. This goodwill is very greedy
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January 2023 by Jackie F.
First time in this Goodwill with my sister and was met by the store manager Marco and his great energy. Had a team member assist me on where everything is ! Great service and I love how the store looks like a rainbow everywhere I look! I will be coming back soon !
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January 2023 by David HSIAO
I am sorry to say :This shop almost has no collector’s item !
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January 2023 by Lyndi B.
I love stopping by on the way home from work to decompress and find treasures! The staff are always welcoming, friendly and helpful. Especially Essy! Thank you :)- Lyndi
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December 2022 by Razz
My favorite Good Will. Always a great selection. I also donate there. easy in and out
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November 2022 by Monica Rodriguez
Don't like it anymore everything is so expensive
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November 2022 by T A.
ARE THE PEOPLE WHO PRICE THINGS HERE HIGH ON SOMETHING? Goodwill prices are insane lately, but this store is next-level. I will include some pics because you've gotta see it to believe it! I've picked up a couple of nicer items here, but seldom stop in at this one because there is so much absolute garbage, most of it overpriced.Oh and I bought a pair of jeans across town, where I was told I could exchange "within the district" - came here the following day and was told they no longer do exchanges. Beyond pissed about that! Returned to the original store across town where they said that this store absolutely should've been able to complete the exchange. Guess what? I lost the receipt in the meantime, so now I'm out $10 thanks to the laziness and incompetence here.
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July 2022 by dodoproj8
very organized thrift shop, reasonably priced, good selection of donated goods and very friendly staff
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June 2022 by Joel B.
Hands down the best local good will! The new manager here is doing an absolutely great job. Thank you Raymond!!
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June 2022 by Erica Musto
This is one of the nicer goodwill stores. Very neat, clean and well organized!! My Go To.
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June 2022 by Erin H.
This looked like a gold mine! I came in for the specific purpose of looking for some furniture, so didn't stay long, but I could tell there was some good clothing on those racks. Houseware and furniture sections were a little sparse, though. Got some white Pumas that are super cute and comfy for $13! Will be back!
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May 2022 by Anna M
Really nice clothes selection. Lots of different brands.
