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March 2024 by sydney wen
Staff here is excellent. Super friendly and patient with the customers in line. Dropping off or making a shipment here is super easy as they do carry all the boxes and supplies. I have never used their printing service here but they do have it here on site. They do DIY drop off here too.
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October 2023 by Kenny Veldheer
Is it customary for FedEx driver's to park in handicap spaces for loading? This picture was taken 10/9/23 at 4:14pm in Torrance, CA (Hawthorne/Torrance Blvd). When I finished my haircut next door at 4:45pm the driver was still loading. I couldn't park in the handicap space because of this driver blocking it. Ended up having to use my cane instead of my wheelchair which was not good. Handicap spots aren't commercial loading zones.
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October 2023 by Juni Kamita
The staff here is patient and friendly with customers. I've always have a pleasant experience with them. I can't believe some people on here complaining about having to wait for an indecisive customer, you can just drop off the package if you have a pre-printed label and don't want to wait.
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July 2023 by C M
Horrible in a few ways: the quality of the copier is very bad. The color in the copies came out very dull and noticeably poor in quality compared to even my cheap printer at home. On top of that, the employees are so busy behind the counter complaining loudly about their personal relationship problems that they intentionally ignore customers
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July 2023 by James Ku
I go here to use the copier/scanner/printer. They are great. Easy to use and decent price.Basically this fedex is where I go to l when I need to print something.Sent a package from here once and the employees seemed nice.
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July 2023 by Vinay Y.
Good place to get things sent via FedEx and they do ship internationally as well. Staff are nice and helpful. They have some copy machines as well and I just saw one computer available for internet browsing or computer use.It's definitely smaller than the other place on Hawthorne Blvd in Torrance (near the El Torito and Ferrari dealership), but good if you need to just make a couple copies or need to ship something out through FedEx.
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July 2023 by John S.
Convenient and consistent good service.Service has always been smooth and good when I need to ship packages via Fedex. This location is one of my go to ones as it's conveniently located and has most of the services I need. The staff is always nice, considerate, and helpful.
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June 2023 by Nhi Vo
Lily gave me the best customer service. She is super helpful and patient. Thank you!!
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June 2023 by Brenda L.
The good:I came here to ship an Amazon return. It's not my go-to choice for Amazon returns but sometimes Amazon doesn't give you many options. This store had plenty of parking and was easy to access. I didn't have to wait long for service. The worker was efficient. I remember when it was a thing to point out the white arrow in the FedEx logo between the e and x as if it was a secret Illuminati message. The bad:I find their prices for shipping to be more expensive that USPS and UPS so I tend to not go with them. They sell packaging materials inside but I find these to be expensive too. The interesting:They're most known for their air delivery (not ground).
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April 2023 by Ernie B.
Great customer service from the moment you walk in. Will absolutely be returning to handle my copy needs, especially being a road warrior and my office 50 miles away, it helps having a reliable center to get work done.
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March 2023 by Roxana N.
Shout out to Rawchief and Tiffany! Excellent costumer service.I wasn't expecting to spend so much time here. They were super kind and helpful when the print and go wasn't working.
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March 2023 by D. Marie A.
Shalesh, Tiffany and Chief- ALL exceeded my expectations! I came in with a document alignment issue that they so graciously helped me with. They were patient, kind and most importantly- helpful! I had such difficulties trying to get my alignment correct and Shalesh and Tiffany went ABOVE and BEYOND to help me. I have not received service like this anywhere, in quite some time. Thank you all so MUCH! Best regards
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February 2023 by Axel E.
Friendly service and practically instant printing if you email to
[email protected] people at the counter were quite helpful as I had just been turned away from my print order at UPS. Very convenient and clean location
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February 2023 by Jade Robinson
Extremely phenomenal customer service, I was coming with a large box and they literally rushed to help me with it. They were quick and gracious and I will absolutely return.
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December 2022 by Ellie K.
The worst customer service and fedex location I've ever experienced.Fedex kept routing someone else's package for a wrong (non existent address) to our home address. Our home label was placed on top of the original label sent by a sender.So we opened the package and as soon as we realized it wasn't for us, we decided to bring it into this fedex store.Even though fedex was the one who put our address label on top of the original, the employees at this location (Sat December 31 around 11am) blamed us for opening the package and refused to take it. One of them even incorrectly informed me that we were going to have to pay for the label to send it back. They made me speak to the fedex customer service in the store (with their unsanitized landline phone) and fedex customer rep told us to write "refuse" on the package and leave it by our door for pickup. They said they can try to find another location for us to drive and drop off the package to even though we were at a fedex store... do they know how much gas costs in CA and that we were doing a good deed? We had to bring the package back home for fedex pickup and I informed the employees at the store that the rep agreed to pick up the package and said we don't have to pay for the label. All they said was "oh". I lost my words and gained some anger. I plan to promptly inform Fedex corporation about the incident as well because I can't imagine my immigrant parents who do not speak English having to go through this hassle and wrong processes. This is absolutely absurd and incorrect in many ways of handling packages, logistics and customer services.
